Quick Facts About Hotrocks Flame Grill
Hotrocks Flame Grill has several strengths that contribute to its positive reputation. One of the most commonly mentioned strengths is the quality of the food. Customers consistently mention that the food is delicious, with specific praise for dishes such as the tapas selection, steak mains, piri piri chicken, and house special dessert. The comment about the fish, octopus, and meat being properly cooked and juicy indicates that Hotrocks excels in preparing Mediterranean-style dishes.
The restaurant also receives praise for its friendly and attentive staff. Multiple comments mention the staff being polite, kind, patient, and engaging. Diogo is specifically mentioned for providing great service and offering recommendations for menu choices. The manager is also commended for being responsive and handling any issues or confusion with professionalism. This positive feedback about the staff contributes to a welcoming and pleasant dining experience.
Another strength of Hotrocks is its affordability. Several comments mention that the prices are reasonable, with one person stating that a full meal of starters, mains, and dessert can cost under £20 per person. This affordability makes Hotrocks an attractive option for customers looking for good food at a reasonable price.
The restaurant's atmosphere and decor are also noted as strengths. Customers mention that the interior is well-decorated and has a nice atmosphere. This contributes to an enjoyable dining experience and adds to the overall positive impression of the restaurant.
In terms of weaknesses, one comment mentions that the balcony seating is too close to a busy road. The suggestion to add bamboo screening or a similar feature is given to create a more private and cozy area. This feedback indicates that some customers may find the outdoor seating less desirable due to its proximity to the road.
Another weakness mentioned relates to a decline in food quality over the past couple of years. One customer had a negative experience with their order through Just Eat, mentioning that the steamed veg was of poor quality and the wings were smaller than they used to be. This indicates that there may have been inconsistencies in food quality and portion sizes over time.
Despite these weaknesses, the overwhelmingly positive reviews and strengths of Hotrocks Flame Grill outweigh the mentioned weaknesses. The restaurant's consistently delicious food, friendly staff, affordability, and pleasant atmosphere contribute to its strong reputation and make it a popular choice among customers.
Best TL Reviews
Update: Visited again, great food and service from Diogo again.
Really pleasant dining experience. Well decorated with a nice atmosphere inside. Great service from Diogo with menu and preparation recommendations for the dishes. The tapas selection was delicious. We had steak for mains, again went down well. The chocolate mouse dessert is fantastic.
Good Portugues food
Friendly staff
Only the balcony is too close to the high street on a very busy road, would be great if if it had a bamboo screening or similar for a more private and cosy area.
What do you know about Hotrocks? I've been coming here for a few years, the piri piri chicken is absolutely authentic and amazing. The restaurant has a great family vibe. It's not everyday Nandos, sometimes it's everyday Hotrocks
I really liked it! Beforehand I called in to let them know that a group of us were coming and they offered a reservation which was handy. Upon arrival they were patient until everyone arrived and the staff were funny and engaging. The food was gorgeous (honestly try that whole chicken with someone and some spicy rice). The house special dessert was also amazing and they were making sure everything was all right. For starters, main and dessert, you can easily pay under £20 per person unless you delve into drinks. Just a note that they add service charge for groups of people 6 or more. Would certainly recommend and consider coming again!
This restaurant has changed the style of the cuisine completely. The new menu is excellent, the fish and octopus is juicy, properly cooked at the right point. Meat is excellent as well. Is great to find a restaurant with dishes properly Mediterranean.
100% recommended.
After the confusion, staff are polite and kind and the manager was a top man! The food was good, chicken was cooked well and soft and spiced well, not dry at all which I like as I can't stand dry chicken and the desert was devine!!! Sticky toffee pudding with a strawberry sauce and honeycomb vanilla ice cream! I would keep coming for the desert alone!
It's affordable and a nice venue which is warm, would recommend going!
Food was always good but they’ve let the quality slip recently - ordered through Just Eat and the steamed veg was literally what you would buy cheap from a supermarket and shove in the microwave (see photo).
The wings were smaller than they used to be and I asked (and paid) for red pepper in my burger which was not added.
Might have been an off day but the quality hs gradually declined over the past couple of years.
Dificil de encontrar palavras para descrever... Já perdi a conta de quantas vezes lá fui em apenas 2 meses.
Serviço 5* desde Empregados de mesa, passando por Cozinheiros e terminando nos Gerentes.
Sempre me fazem sentir 100% bem recebida. E com vontade de voltar lá.
No ultimo fim de semana festejámos um aniversário e como sempre foi de maravilha.
Obrigado realizaram a nossa noite!
Continuem com o bom trabalho!
Place Pictures
Hotrocks Flame Grill Info
Amenities
Service options
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Outdoor seating
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Healthy options
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
|---|---|
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 10:00 PM |
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