Thomas Beauty Supply

+1 229-236-0310

808 Smith Ave, Thomasville, GA 31792 United States of America

Open Today: -

Quick Facts About Thomas Beauty Supply

Thomas Beauty Supply has several strengths that make it a popular choice among customers. Firstly, the owner and manager are highly regarded for being nice and kind, as well as taking good care of customers. This creates a positive and welcoming atmosphere in the store, resulting in customers feeling valued and appreciated.

Another strength is the great price and variety of products available at Thomas Beauty Supply. Customers appreciate the affordability and the wide range of options, particularly mentioning the extensive selection of Ebin lashes, nails, and cosmetics. This shows that the store caters to different beauty needs and preferences, ensuring that customers can find what they are looking for.

The cleanliness of the store is also noted by customers as a positive aspect. A clean environment is essential for customers to feel comfortable and confident in their shopping experience. Additionally, the store is described as having a huge variety of great products, indicating that customers have a wide range of options to choose from.

Customers also appreciate the fact that they are not constantly monitored by staff while shopping. This gives them a sense of freedom and autonomy, allowing them to browse and explore the store without feeling pressured or watched. This contributes to a more relaxed and enjoyable shopping experience.

The parking lot is mentioned as a potential weakness of Thomas Beauty Supply. Some customers feel that the parking lot could be bigger, which suggests that finding parking may be a challenge during peak hours. However, this is a minor concern compared to the overall positive feedback about the store.

In terms of weaknesses, there are a few notable comments. One customer mentions that some staff members think customers steal, leading to an uncomfortable shopping experience. This perception creates a negative atmosphere and can make customers feel unwelcome or distrusted. Additionally, the lack of greetings and lack of assistance in finding items are mentioned as negatives. This suggests that the customer service aspect of the store could be improved to enhance the overall shopping experience.

Another weakness highlighted is the overcrowding and lack of movement of products. This could indicate that the store does not have a well-organized system for restocking and organizing products, resulting in a cluttered and less appealing shopping environment.

High prices are also mentioned as a weak point. While the positive comment about affordability indicates that the store offers great prices, the mention of high prices by another customer suggests that there may be inconsistencies in pricing. This could potentially deter price-sensitive customers or make them feel that they are not getting good value for their money.

Lastly, customer dissatisfaction with a particular salesperson's behavior is mentioned. The salesperson eating lunch, acting annoyed, and being on her cell phone during interactions with a customer created a negative experience. This highlights the importance of providing attentive and respectful customer service, as negative interactions with staff can significantly impact the overall impression of the store.

In conclusion, Thomas Beauty Supply has several strengths, including a friendly owner and manager, great prices and products, cleanliness, and a wide variety of options. However, there are areas for improvement, such as addressing customer concerns about perceived theft, enhancing customer service by providing greetings and assistance, improving product movement and organization, ensuring consistent pricing, and addressing issues with unprofessional staff behavior. Overall, the positive aspects outweigh the weaknesses, but addressing these weaknesses can further enhance the overall shopping experience at Thomas Beauty Supply.

Best TL Reviews

Owner and manager are very nice and kind. They take care customers so well. Great price and products. There are many Ebin rashes, nails and cosmetics!

This store is very clean and it has a huge variety of great products. They have your back is you're a weave girl, natural beauty, and everything in between. They're friendly and you don't feel "watched" like you do at other hair stores. I had a comfortable and nice shopping experience PLUS I got good hair. I will definitely be making this a regular store. Any bad notes? The parking lot could be bigger, but who cares about that?

This store has just about everything you can want and they leave you alone to shop.

Some of the staff thinks that customers steal. When you walk in to the establishment you're not greeted. They don't offer assistance with finding anything. It was a horrible experience for me. The lady actually thought I was stealing. Her eyes could have burned a hole through me. I emptied out my pockets and paid for my items. It was a horrible experience for me.

Very packed and doesn't seem to be much movement of product

High prices

The sales person was eating her lunch when I got there and she acted annoyed that I interrupted her. I asked her to help me with several wigs and she said in a tone that said she didn't want to be bothered that I could only try on 3 wigs. I didn't mind her limit it was just the way she said it. My over all experience with her was not pleasant. I don't think that I will patronize Thomas Beauty again. Another thing she was also on her cell phone the entire time. I felt rushed.

I enjoy going to this beauty supply store they have everything that a person can dream

They were right on time when I found a scarf I had been looking for in the store