Quick Facts About Tracy Nail Spa
Tracy Nail Spa has receives mixed reviews, with some customers praising their service and others expressing dissatisfaction. In order to provide a comprehensive analysis of their strengths and weaknesses, it is important to consider the different aspects of the comments.
One of the biggest strengths mentioned by customers is the kindness and patience of the staff at Tracy Nail Spa. This is highlighted by a long-term customer who has been visiting the spa for over 20 years, emphasizing their wonderful experience. Creating a welcoming and friendly environment is crucial for a nail spa to build customer loyalty and maintain a positive reputation.
Another strength mentioned by a customer is the quality of their pedicures, which provides a positive experience. This customer had a great pedicure, indicating that Tracy Nail Spa is capable of delivering satisfactory services in this area. Satisfied customers are more likely to return and recommend the spa to others.
However, there are also weaknesses that should be addressed. One customer mentioned that their dip nails chipped and changed colors within two days, indicating poor durability and quality. This suggests that Tracy Nail Spa might have some inconsistencies in the skill level of their staff or the products they use for nail treatments.
Another significant weakness pointed out by multiple customers is the issue of understaffing. Several customers mentioned excessive waiting times, with one mentioning waiting for an hour and a half for a service. Waiting for long periods can be frustrating and may lead customers to seek services elsewhere. It is crucial for Tracy Nail Spa to address this issue by either hiring more staff or implementing a better scheduling system to ensure prompt and efficient service.
One customer expressed dissatisfaction with the lack of hygiene practices at the spa. They mentioned that there were no bags for wax, resulting in multiple clients dipping their feet in the same wax, which is unhygienic. Maintaining cleanliness and adhering to proper hygiene standards is essential for any spa, and Tracy Nail Spa should take steps to ensure that their clients' health and safety are prioritized.
A negative experience mentioned by one customer involved a ruined eyebrow waxing job that resulted in bleeding and uneven eyebrows. This reflects a lack of skill and expertise on the part of the staff member who performed the service. Tracy Nail Spa should reinforce their training programs and ensure that all staff members are adequately trained in their respective areas of service, including eyebrow waxing.
Lastly, a positive aspect mentioned by a customer is the reasonable prices offered by Tracy Nail Spa, which makes it an attractive choice for customers looking for affordable nail services. Offering competitive pricing can help attract a wider customer base and encourage repeat business.
In conclusion, Tracy Nail Spa has strengths such as kind and patient staff, satisfactory pedicures, and reasonable prices. However, they also have weaknesses, including inconsistent quality of service, issues with understaffing and long wait times, lack of proper hygiene practices, and instances of poor skill and expertise. To improve their overall reputation and customer satisfaction, Tracy Nail Spa should focus on addressing these weaknesses by enhancing their training programs, hiring more staff, implementing better scheduling systems, and prioritizing cleanliness and hygiene.
Best TL Reviews
Very nice and patient people a lot of people try to take their kindness for granted and get over on them and walk out and don't pay and then try to put bad reviews on here but I have been dealing with Tracy nails for over 20 years and they're wonderful.
My pedicure was great. My nails (Dip) are horrid. On the 2 nd day of having my nails done they began to chip and change colors. The gentleman who did them did a horrible job and I will not return for future services.
Me and my husband were the first ones in the nail salon. He and I needed pedicures. I also needed a fill-in. while we were getting our pedicures two other women walked in for pedicures. They finished my pedicure started on my husband. I got up to pick out my colors and two other women walk in to get nail services for their hands.the gentleman ⚽ started on the two ladies hands while I sat and waited for the daughter to come polish my toes. instead of her polishing my toes she started on the ladies pedicures. I sat about a an hour and a half waiting for her to polish my toes then another half an hour waiting to get my nails filled
This business is very UNDERSTAFFED ! They will have you waiting at a chair for 30-45 minutes before you get serviced. They are money hungry. The manager did my nails but left to do someone’s eyebrows while I was waiting and this guest arrived AFTER me. He even left my card in the machine while doing so. My card was charged twice and I only received $100 worth of service. My coffin shape is messy because he was rushing. But it’s my fault for visiting a small business on a Saturday . I will not be back because your service over the years has downgraded.
Tracy was the one to do my nails and feet. She did a very great job especially when my feet were in such bad shape from abandonment. I felt comfortable and I was satisfied. My polish still looks fresh today
Lady did a terrible job on my feet! deluxe is a waste, they do not have bags for wax everyone is dipping their feet in same wax very unsanitary!! I Do not recommend yes you get in an out and that may be only reason ppl come because they do not do good nails!
I got my eyebrows waxed and this man literally ruined my eyebrows they were bleeding and so uneven. Horrible Job. Don't waste your time or money. I will never return or recommend this shop.
U know what, every time I get my nails done I go here and I never had a bad experience (which is great)???? the prices are reasonable {the reason I return}???????? One thing about them… THEY ARE DEFINITELY GUARANTEED TO BE BUSY ON {FRIDAYS} ????????♀️Please Believe ❤️
Place Pictures
Tracy Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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