Turners Mill Fish Bar

+44 1642 492882

4-5 Embleton Ct, Redcar TS10 2RF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Turners Mill Fish Bar

Turners Mill Fish Bar, based on the comments provided, has a mix of strengths and weaknesses. In this analysis, we will discuss these factors in detail.

One of the main strengths of Turners Mill Fish Bar, as mentioned by one customer, is their fish and chips. They claim it is the best they've had in a long time. This indicates a high quality of food and suggests that their fish and chips are a standout offering.

Another strength highlighted in the comments is the friendliness of the staff. The customer mentions that they are very friendly, indicating good customer service. This positive interaction can enhance the overall dining experience for customers and contribute to their satisfaction.

The cleanliness of the place is also listed as a positive aspect. The comment states that the place is immaculate, suggesting that the establishment maintains a high standard of cleanliness. This is important in ensuring a pleasant and hygienic environment for customers.

However, there are also some weaknesses that need addressing. One common complaint is regarding the inconsistent opening hours. Some customers mention that the place is never open or only opens when it suits them. This can be seen as a barrier to accessibility and convenience for potential customers, as they may not be able to rely on the establishment's availability.

Another weakness mentioned is the early closing time. According to a customer, Turners Mill Fish Bar closes 15 minutes earlier than the stated closing time. This can be seen as unprofessional and may inconvenience customers who arrive close to the closing time.

Portion sizes are another issue highlighted in the comments. One customer claims to have received the smallest portion of chips they have ever received from a fish and chip shop, despite ordering a large. This suggests an inconsistency in portion sizes and indicates a lack of value for money for customers.

In addition, the quality of the food is criticized in some comments. One customer mentions that the sausage was overcooked and the chips were undercooked. This indicates a lack of consistency in the cooking process and suggests a potentially poor quality control system in the kitchen.

Another complaint revolves around the long waiting times. One customer mentions having to wait 40 minutes for their order, which they believe is an excessive amount of time. Excessive waiting times can lead to frustration and dissatisfaction among customers, affecting their overall experience.

Finally, a customer mentions that their dog refused to eat the fish and chips, suggesting an issue with the taste or quality of the food. This negative feedback points towards potential inconsistencies in the cooking or seasoning of the food.

To address the weaknesses, Turners Mill Fish Bar should focus on improving their consistency in terms of opening hours, portion sizes, and food quality. They should also consider implementing more efficient systems and processes to reduce waiting times and ensure a smooth dining experience for their customers.

Overall, while Turners Mill Fish Bar has strengths such as high-quality fish and chips, friendly staff, and cleanliness, there are also weaknesses that need to be addressed, including inconsistent opening hours, small portion sizes, poor food quality, and long waiting times. By addressing these weaknesses, the establishment can enhance the overall customer experience and improve their reputation.

Best TL Reviews

Best fish and chips we've had in a long time????????

Never open only open when suits and closes 15 mins early on the days it does open

Fish bites are more like small fish..delicious..plenty of chips..grandson didn't like the chicken nuggets..but he is very picky.

Absolute rip off. Smallest portion of chips I've ever received from a chippy and we paid for a large. Sausage overcooked, chips under cooked. Avoid- go literally anywhere else for your chippy, it will be better! I ended up having to cook tea, it was so bad no one wanted to eat it. Utter waste of money.

Absolute rubbish. Waited 40 mins for Cod and Chips twice £15. Even the dog wouldn’t eat them.

Terrible service.

Very friendly people and as they know, my mother in law enjoys her fish and chips on a Monday.

Wonderful fish and chips. Would highly recommend. Amazing quality and taste. The place is immaculate.

Excellent food and service