The Den

+44 7900 732724

9b Market St, Abergele LL22 7AG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Den

The Den place, also known as the Sugar Den, seems to have received mostly positive feedback from customers. Let's analyze the strengths and weaknesses mentioned in the comments to gain a better understanding of the business.

Strengths:

1. Variety of activities: Many customers mentioned that there is always something to do at The Den, making it an excellent place for kids. From painting pots to making slime, there seems to be a wide range of activities available to keep children entertained.

2. Great customer service: Several comments highlight the friendly and helpful staff at The Den. They are described as patient, accommodating, and great with children. The fact that one customer mentioned the staff staying beyond closing time demonstrates a commitment to customer satisfaction.

3. Delicious food and drinks: The food and drinks at The Den, specifically mentioned were milkshakes, waffles, pancakes, and hot chocolate, received praise from multiple customers. The positive feedback suggests that the quality is excellent, and the prices are reasonable.

4. Suitable for different age groups: One customer mentioned that it is challenging to find a place that caters to children of various ages, but The Den managed to provide a fun experience for their 2-year-old, 7-year-old, and 13-year-old children. This suggests that the activities and atmosphere are appropriate for a wide age range.

5. Party/event hosting: The Den seems to be a popular venue for hosting parties or events. The availability of sensory play, activities, and good food for both parents and children is mentioned as a strong point. Several customers praised the accommodating and friendly staff during their party experiences.

Weaknesses:

1. Limited availability: One customer mentioned that there was not much choice in terms of what to paint because they had not booked in advance. This suggests that there might be limited availability of certain activities or crafts, especially during busy periods or when there are delivery delays.

In summary, The Den place appears to have several strengths that contribute to its positive reputation. The variety of activities, great customer service, delicious food and drinks, suitability for different age groups, and its ability to host successful parties/events are all mentioned as positive aspects. The only notable weakness mentioned in the comments is the potential for limited availability when not booking in advance. Overall, the feedback is overwhelmingly positive, indicating that The Den provides an enjoyable experience for families and children.

Best TL Reviews

Very happy with the service. My daughter had a great time with her friends painting pots, drinking milkshakes and eating crapes. All as a part of a package. At the end she could assemble own bag of sweets.

Lady was very patient and stayed with us additional 25min despite it being past her closing time. Overall lovely afternoon for a group of little girls.

Excellent place to the kids too from making slime or paint a pot, there's always something to do. My son had a party there. Great service.. Great prices and great hostesses. Highly recommended ????

Great place, for coffee, waffles. Snacks. Brilliant slime party for the kids. Staff are so friendly, and helpful. Lived the whole experience, and so did the children.

We visit the sugar den with our 3 children. They are 2yrs 7yrs and 13yrs so to find somewhere that they all enjoy at the same time is hard to find. From the minute we walked in to the minute we left they had the most wonderful time. The lady was absolutely lovely so genuine and kind and brilliant with the children. The crafts were excellent and the desserts milkshakes and sweets are the best we have every tried. A*****

Brilliant place especially for kids, with amazing food.

Made slime with my 2 young children who loved it and had waffles and pancakes, which were very yummy.

Staff are very friendly and brilliant with children and a credit to the business.

Not very expensive either for this type of place/activity and food, which was a bonus.

Would highly recommend.

Very helpful staff. Had pancake and hot chocolate as it was so cold outside. Good offers on food drink deals with a craft. Fun variety of craft activities available.

Unfortunately they were waiting for a delivery so not as much choice of what to paint but. We hadn't booked in advance.

We had good quality mum and daughter time and could chat while painting.

We had our son`s first birthday party at the Sugar Den. Russell, Tracey and all the staff were extremely accommodating, friendly and helpful. There was plenty of sensory play, activities and good food for both parents and children. We couldn’t have had a better afternoon and I would highly recommend having a party/event at this wonderful location.

My daughter attended a birthday party here and had a great time!! Friendly staff and she loved the pancake and milkshake!! ????????