Mount Road Cafe

+44 161 223 4888

149 Mount Rd, Manchester M18 7QT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Mount Road Cafe

Mount Road Cafe has received a mixture of positive and negative comments. Let's examine the strengths and weaknesses of the cafe based on these comments.

Strengths:

1. Amazing food: Many customers have praised the quality of the food at Mount Road Cafe, particularly the breakfast options. This indicates that the cafe has a strong menu with tasty and well-prepared dishes.

2. Friendly and helpful staff: Multiple comments mention the friendliness of the staff members, specifically mentioning the new owner Sharon and her team. This shows that the cafe has a welcoming and customer-oriented staff, which can contribute to a positive dining experience.

3. Reasonably priced: Several customers have highlighted that the cafe offers good value for money with its reasonably priced menu items. This suggests that the cafe provides affordable options, which can attract a wide range of customers.

4. Knowledge of regular customers' preferences: One customer mentioned that the staff knew their preferred order without having to be reminded. This indicates that the cafe has dedicated staff who take the time to familiarize themselves with their regular customers' tastes and preferences.

Weaknesses:

1. Service issues: One customer complained about the service, stating that the server was distracted and made mistakes with their order. The customer also felt that their requests were not being properly heard. This suggests that there may be issues with the attentiveness and organization of the staff.

2. Lack of attention to detail: Another customer mentioned that their order was not prepared correctly, with the requested customization not being followed. They also mentioned that the cafe charged them extra for a simple substitution. This indicates a lack of attention to detail and inconsistency in providing customer requests.

3. Inattentive to customers' dining preferences: One customer mentioned that despite requesting to eat in, their food was given to them in a bag as a takeout order. Additionally, their order had a specific dietary requirement that was not met. This shows a lack of attentiveness to customers' dining preferences and specific instructions.

4. Limited accessibility: A final customer complained that when they found an issue with their order, the cafe staff did not respond and refused to open the door. This suggests a lack of accessibility and unsatisfactory customer service in dealing with complaints or customer concerns.

In conclusion, although Mount Road Cafe has several strengths such as amazing food, friendly staff, and reasonable prices, it also has weaknesses such as service issues, lack of attention to detail, inattentiveness to customers' dining preferences, and limited accessibility. These areas of improvement should be addressed in order for the cafe to provide a consistently positive dining experience for its customers.

Best TL Reviews

Amazing food been in for breakfast 5 times under the new owner Sharon she and the staff are amazing and friendly the Sunday dinners are amazing ????????

Called in yesterday first time ever and good little busy cafe and not too expensive and decent food.

Excellent good quality food fairly priced and very friendly helpful staff

Good quality but service lacking attention to what I asked for. She was interrupted 3 times though by the server on the back cooking hot food so it's no wonder she struggled....ask the guy if he wants sauce

..he was happily sitting in his van so off she went. Came back, then they said take this out to him....down went my ham salad again...the poor girl was so distracted by the end of it she forgot what she was supposed to be doing. Forgot my salad cream and beetroot. Charged me 1.20 more because I asked for Brown sub roll instead of muffin? Paid it and ate it and didn't complain because I felt sorry for her running about in and out of the shop as well as serving when there were at least 2 in the back, but won't be going back again. Has to said it tasted nice though so it's a shame.

I have eaten in many places for breakfast and I must say that the breakfast here is top class.

Quality food at a very reasonable price and the staff are so friendly.

After all the owners are Irish so i would expect nothing less.Warmth and friendlies is very prevalent.

I will be back.????☺

One of the best breakfast I have had and the staff are brilliant love the place

Fantastic freshly cooked breakfast brilliant customer service all I do is walk in they know what I want an how I like my food cooked thanks Lisa an girls

Was told they were closing shortly so had to order something quickly to eat in I asked for a breakfast barm no butter as I have an intolerance food was given us in a bag to leave with after specifically asking to eat In and my barm has tons of butter on which luckily I checked before eating or I would have been very I'll despite them still being there they wouldn't answer the door so I could take it back definitely wouldn't recommend