Upper Crust

+44 1698 260814

6 Muirhouse Rd, Motherwell ML1 2LS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Upper Crust

Upper Crust place has several strengths that contribute to its positive reputation. Firstly, the cleanliness of the establishment is frequently praised. Customers appreciate the spotless environment, which creates a pleasant dining experience and instills confidence in the hygiene practices of the restaurant.

The friendly and helpful staff also contribute to the strengths of Upper Crust place. Customers commend the employees for their positive attitudes and willingness to assist with any queries or requests. This friendly service enhances the overall experience for customers, making them feel valued and well-cared for during their visit.

The clearly written menu boards on the walls are another strength of Upper Crust place. These boards not only provide a clear overview of the available options, but they also include prices. This transparency eliminates any confusion or uncertainty when ordering and ensures a hassle-free experience for customers.

The variety of food options is also worth noting as a strength of Upper Crust place. Customers mention that there is something for everyone, with a wide selection of sandwiches, baguettes, wraps, paninis, soups, baked potatoes, toasties, and breakfast rolls. The availability of vegetarian options is also appreciated, as it caters to a diverse range of dietary preferences.

Portion sizes at Upper Crust place are consistently described as generous. Customers appreciate the ample amount of filling in their sandwiches, baguettes, and paninis, as well as the substantial portions of breakfast rolls. This adds value to the dining experience and ensures that customers feel satisfied with their meal.

The recent addition of breakfast rolls, including options like sausage, bacon, and egg, has received positive feedback. Customers mention that these rolls are cooked to perfection and contain substantial portions. This demonstrates the restaurant's willingness to introduce new items to their menu and cater to the breakfast crowd.

The freshly baked cakes at Upper Crust place are often praised by those with a sweet tooth. Customers mention that these cakes are a godsend and have never had any complaints about their quality or taste. The presence of delicious desserts adds an extra dimension to the dining experience and gives customers a satisfying end to their meal.

Upper Crust place is also commended for its accessibility. It is wheelchair accessible, which ensures that individuals with disabilities can easily navigate the premises and enjoy their meal. Additionally, the availability of parking in the vicinity of the restaurant is mentioned as a positive aspect, as it provides convenience for customers arriving by car.

Despite these strengths, Upper Crust place does have a few weaknesses that need addressing. One customer mentioned that they were overcharged for their order. The discrepancy in pricing caused disappointment, and this customer expressed that they would not be returning to the establishment as a result. This issue suggests a lack of consistency in pricing or a failure to communicate price changes effectively.

Another customer stated that the food did not meet their expectations during a takeaway experience. Although the specifics of their dissatisfaction were not elaborated upon, this comment indicates that the quality of the food may not always be consistent.

One recurring issue mentioned by customers is the lack of compliance with mask-wearing. Despite the involvement of the staff and their efforts to remind customers, some individuals do not wear masks while inside the restaurant. The failure to enforce these regulations may contribute to a sense of unease or discomfort among customers who prioritize safety measures during the ongoing pandemic.

Finally, there are occasional mentions of longer waiting times due to COVID-19 restrictions. While this is understandable given the circumstances, it can be seen as a weakness for customers who are in a rush or have limited time to spare. One customer suggests calling in advance to place an order, which may help mitigate this issue.

In conclusion, Upper Crust place has several strengths that contribute to its positive reputation. The cleanliness of the establishment, friendly and helpful staff, clearly written menu boards, variety of food options, generous portion sizes, and availability of vegetarian options all contribute to a pleasant dining experience. However, the issues of inconsistent pricing, occasional dissatisfaction with the food quality, non-compliance with mask-wearing, and longer waiting times should be addressed to ensure continued customer satisfaction.

Best TL Reviews

As well as the place being absolutely spotless the friendly, helpful staff & clearly written menu boards on the walls (complete with prices) make ordering your food an easy, hassle free experience. Everything's freshly made & there's definitely something for everyone.. from sandwiches, baguettes, wraps & Panini with plenty of fillings (which they don't skimp on) to choose from to soup, (which is always delicious) baked potato & toasties. The fairly recent addition of breakfast rolls eg sausage bacon egg etc are always cooked to perfection & again they don't skimp on the portions.. not a burned to a crisp paper thin slice of sausage in sight. Oh and if you've a sweet tooth the freshly baked cakes are a godsend.. I've honestly never had a single complaint about anything I've ordered so yeah, if you haven't already & you happen to be passing by get yourselves into Uppercrust, you won't be disappointed.

Vegetarian options, wheelchair accessible & plenty of parking available.

Nice fresh food, big portions, lots of options. Clean and tidy plenty parking out front. They do get busy, if you’re in a rush phone the order down.

Best roll and Sausage I have had in ages, all of the fillings on show looked amazing and prices seemed really fair, my son has just moved in round the corner and I will definitely be back to try other things of their menu.

Got 2 baguettes it usually is £7 but was charged £10.30 for 2 when questioned I was told the prices have gone up, up £3.30 for 2 baguettes totally disappointed won’t be back after using this place for years

Fantastic food, cater for all needs. Hot or cold your guaranteed amazing food.

Had takeaway while going feeling hungry. Food was not as good as I was expecting.

Clean, good food and the staff are always pleasant and helpful. Literally the only downside is the amount of customers that don't wear a mask.

Fresh food. Friendly service. Best deli in North Lanarkshire.

Queue can be a bit of a wait due to covid restrictions. Advise calling beforehand to order food.