Quick Facts About U.S. Nail Spa
The U.S. Nail Spa place has both strengths and weaknesses based on the comments provided. By analyzing these comments, we can evaluate the overall performance of the spa and understand where improvements can be made.
Starting with the strengths, it is evident that the spa has a beautiful ambiance and a welcoming feel. People have appreciated the friendly staff and the job they do on nails. It is mentioned that they do nails carefully and with great attention to detail, which suggests a commitment to quality. The spa is also praised for being quick in providing services, and the prices are considered reasonable, making it an affordable option. The technician Tim is specifically highlighted for his exceptional service, capturing the customer's desired shape, length, and color perfectly. This showcases the skill and expertise of the staff at the spa.
Moving on to the weaknesses, several comments suggest issues with nail quality and overall execution. One customer mentions that their nails turned out to be crooked and different from what they expected. Another customer complains about the unevenness of the nails and dissatisfaction with the hearts design. This indicates that there might be consistency issues in terms of delivering the desired nail styles and ensuring even application. The feedback regarding nails chipping off within two weeks and visible lines from the second coat also implies a lack of durability and attention to detail during the application process.
One customer points out that the technician frequently left to attend to other clients, which could indicate a lack of personal attention and focus on individual customers. This might affect the overall quality of the nail service and cause dissatisfaction. Additionally, there is a negative comment about causing slight injury to a customer's finger, which implies a lapse in care and attention during the process. Another comment suggests that the spa could improve the choice of colors used for certain designs, as the customer felt that a different color would have been more appropriate.
In conclusion, the U.S. Nail Spa place has strengths in terms of its beautiful ambiance, friendly staff, and reasonable prices. Customers appreciate the care and attention given to their nails, particularly with the technician Tim. However, there are weaknesses in terms of inconsistency in delivering the desired nail styles, issues with nail quality and durability, occasional lapses in attention and care, and limited color options. Addressing these weaknesses by providing better training and supervision for the technicians, ensuring consistency in executing nail styles, improving durability of nail applications, and expanding color choices could help enhance the overall customer experience at the U.S. Nail Spa place.
Best TL Reviews
It’s a beautiful place but my nails look horrible I got a black stiletto told him and showed him what I wanted looks nothing like what I wanted. My nails are also crooked. He did a shine coat I wanted mat the kind that is not shinny.
This place is the best place ever! They do your nails so good and so careful! I would recommend this place to get your nails done! Thank you!
Nails not even, hearts look absolutely awful. Nothing like the photo I showed them for what I wanted. Very disappointed. Won’t be going back again
He kept leaving me to go to another client. The quality of nails are not good at all. The paint was chipping off before I even hit 2 weeks. You can see where they 2nd coat was put on.
Very welcoming feel friendly people they did great job on nails definitely going back
US Nails did a great job! They were quick and not expensive. I'll definitely go back!
It was my 1st time getting nails since the early 2005 was a little timid because I know things have changed so much and I wanted them not as bulky and thick as the used to look And I looked at photos in reviews from around the area and liked the look of us nails. Tim was my technician and he was awesome he did the shape exactly how I wanted the length exactly how long I wanted or short in my case, the color was perfect! (Ocean #81) I have normally large hands and work construction and just wanted to look a little feminine For my vacation on Tuesday not only was the price reasonable but the nails were exceptional I would recommend Tim to anyone! Ladies if you're looking for that extra bit of detail and attention this is the place for you!
Made my middle finger bleed a little, I feel they should have used a brown for the antlers instead of the yellow/gold. But other than that loved the experience
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U.S. Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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