Quick Facts About Which Wich Superior Sandwiches
Strengths:
1. Customizable Ordering Process: The ability to write down specific sandwich preferences on a selected bag makes the ordering process easy and convenient for customers. This allows for personalized sandwiches tailored to individual tastes.
2. Good Flavors and Variety: Customers have praised the flavors of the sandwiches at Which Wich, noting that even specialty sandwiches like the Bahn Mi have good flavors and a nice level of heat. The variety of options available, including specialty sandwiches, provides customers with a range of choices to suit their preferences.
3. House Potato Chips: Many customers have positively commented on the quality of the house potato chips, particularly enjoying the salt and pepper seasoning. This indicates that the side options available at Which Wich, such as the potato chips, are well-received and add to the overall dining experience.
4. Price: The affordability of the sandwiches at Which Wich is mentioned as a positive aspect. Customers feel that they are getting a decent quality sandwich at a reasonable price, making it an attractive option for those looking for a budget-friendly meal.
5. Friendly Staff: Despite some negative experiences mentioned, there are several comments highlighting the friendly and hospitable staff at Which Wich. Having attentive and courteous staff members can greatly enhance the overall dining experience for customers.
Weaknesses:
1. Inconsistent Quality: There are a few comments that mention a decline in the quality and menu options at Which Wich. Some customers express disappointment with the changes, specifically missing certain items like the Pesto Chicken and French Dip sandwiches. This inconsistency in quality may affect customer satisfaction and loyalty.
2. Inaccurate Orders: Several negative comments mention receiving incorrect or incomplete orders, such as missing ingredients or entire components of a sandwich. This suggests that there may be issues with order accuracy and attention to detail in the kitchen, which can result in customer dissatisfaction.
3. Poor Customer Service: There are instances where customers have had negative experiences with the service at Which Wich. Complaints include miscommunication regarding curbside pickup, rude or unhelpful staff members, and a lack of follow-through on refund requests. These incidents indicate a need for improved customer service and communication.
4. Limited Availability: Some customers have mentioned that certain menu items or ingredients were unavailable during their visit. This can be frustrating for customers who have a particular craving or expectation, leading to a less satisfying dining experience.
5. Cold Food: In one comment, a customer mentions receiving cold food, specifically citing cold fries. This indicates that there may be inconsistencies in food temperature and quality control, potentially impacting the overall enjoyment of the meal.
In conclusion, Which Wich Superior Sandwiches has strengths in its customizable ordering process, good flavors and variety, house potato chips, affordability, and friendly staff. However, there are weaknesses in inconsistent quality, inaccurate orders, poor customer service, limited availability, and occasional issues with food temperature. It is important for the restaurant to address these weaknesses to ensure customer satisfaction and maintain a positive reputation.
Best TL Reviews
Stopped in here today as it had been a while, but usually good. It was again today. I like the order process of writing on a selected bag the exact sandwich, toppings, dressings, size and sides you desire. It makes the order process very easy. I hadn't tried any of their "specialty" sandwiches and decided to try their Bahn Mi. I am glad I did. While it is not the same as at a traditional Vietnamese restaurant, it is good for a chain. Good flavors and nice heat. The sandwich in my pics is of my wife's fully custom Italian grinder. My sandwich disappeared too fast to photo.
Their house potato chips are really good, especially if you like salt & pepper on your chips. I do prefer when they bagged them in store instead of pre-bagged.
Overall a pretty good spot for a sandwich at a decent price.
Husbands company ordered lunch. He ordered a sub with a few things on it. All he got was bread, cheese and ham. All I can say is WOW
Ordered online. Pulled in around 4:15p today. Sign on windows says to call for curbside pickup if ordered via app or online. Called and the lady that answered said she'd check to make sure the order came through and our sandwich would be brought out to us. Few minutes later a gentleman comes out with the sandwich and informs us that we're supposed to pick up our order inside. Apologized and pointed to the sign saying to call when you arrive for curbside. He said "yeah, next time you have to pick up inside, just so you know..." Wasn't worth arguing so we said okay. He follows up with "yeah, because next time the person may not be as nice as me". Literally flabbergasted. Well sir, there won't be a next time, I assure you that. I know it's hard to find hospitable staff these days, but it shouldn't be this hard to find employees with basic manners ????
We used to come here often. Now there is a completely new menu and nothing is there that looks as good as what was there. This place used to be really good. I hope they do well; but its not the same as a few months ago. We mainly miss the Pesto Chicken and French Dip.
Food here was okay at best. Kids sandwiches were not much more than 2 pieces of toasted bread. Tuna salad was a poor excuse for a tuna salad with a handful of shredded lettuce and runny tuna. I gave 2 stars because the staff was amazing! We ordered 3 milk shakes 2 strawberry and 1 chocolate. The staff explained that their can opener was broken and they were not able to open the strawberries. This staff went out of their way to get a can opener instead of just telling my children they couldn't have what they ordered. Wish the food was better to provide a reason to go back.
Going on week 3 of no refund for Food I never got. (They were out of meatballs)Called twice and was assured of my refund for a 3rd time by the store manager. Very disappointed as this is my first experience with this establishment. They were nice and professional when the issue first happened, but there is no follow thru.
*Update: I finally got my refund after almost a month.
Greetings I really don’t usual leave reviews, however my experience was horrible. They were out of everything. Not only that I order 2 large fries, they gave me 1 large half full and one regular size. The employee tried to convince me they are both Large and she didn’t know. On tops of that she wasn’t going to give me a bag just my food in my hand to walk out with.The food was extremely cold. Especially the fries. Very disappointed
Much much much better than a subway type place. I think they had better selection than Jersey Mike's. I'd say similar to a dibellas (not sure if there are those around here). Kids subs are good size and prices are reasonable. I heard other people talking about the milkshakes but didn't have one of those myself
Place Pictures
Which Wich Superior Sandwiches Info
Amenities
Highlights
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Fast service
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
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Wheelchair accessible seating
Popular for
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Solo dining
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Dinner
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Lunch
Atmosphere
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Casual
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Trending
Crowd
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Family-friendly
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LGBTQ+ friendly
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Tourists
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Groups
Payments
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Debit cards
Health & safety
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Staff required to disinfect surfaces between visits
Dining options
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Counter service
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Catering
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Dessert
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Dinner
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Seating
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Lunch
Service options
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Outdoor seating
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Takeout
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Delivery
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Curbside pickup
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Dine-in
Offerings
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Vegetarian options
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Healthy options
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Quick bite
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Comfort food
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Kids' menu
Amenities
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Good for kids
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Restroom
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Gender-neutral restroom
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High chairs
Today
Opening Hours
| Thursday | 10:00 AM - 09:00 PM |
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| Monday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Sunday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Tuesday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
How to go there
Location
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