Vics Fish Bar

+44 23 8069 2603

172A Fair Oak Rd, Eastleigh SO50 8HA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Vics Fish Bar

Vics Fish Bar has received a mix of positive and negative comments, which will help in identifying its strengths and weaknesses.

One of the biggest strengths mentioned by multiple reviewers is the cleanliness, tidiness, and modern appearance of the shop. A clean and modern environment can create a positive impression on customers and make them feel comfortable while dining. Additionally, a clean shop is often associated with good hygiene practices, which is important in a food establishment.

The food quality and portion sizes are also highlighted as strengths. Multiple reviewers mentioned that the food was delicious and that the portions were generous. This indicates that Vics Fish Bar offers value for money and satisfies customers with their servings.

Friendly staff is mentioned by multiple reviewers as another strength of Vics Fish Bar. Having friendly staff can enhance the overall dining experience for customers, as they feel welcomed and well-treated. Friendly staff can also make customers feel more inclined to return to the establishment.

The affordability of the senior fish and chips meal is mentioned as a strength by one reviewer. Offering discounted meals for seniors can attract a specific target market and create loyalty among this demographic.

Despite the strengths mentioned, there are also a few weaknesses that need to be addressed. One negative comment highlighted the long cooking time, resulting in cold food upon arrival. This suggests that Vics Fish Bar may struggle with efficiency during busy periods. Quick and efficient service is crucial for customer satisfaction, as no one wants to receive cold food after a long wait.

Another negative comment mentioned the lack of proper customer service when a complaint was made. It is important for staff to handle complaints professionally and provide appropriate apologies and resolutions. Failing to do so can lead to dissatisfaction and negative word-of-mouth.

Two comments mentioned the poor quality of the food. One reviewer mentioned that the fish was overcooked and dry, while another mentioned that the fish tasted like hake, which suggests a substitution or potential issue with the advertised menu items. Maintaining consistent quality is essential for attracting and retaining customers.

One reviewer also mentioned their disappointment with the size and taste of the fish, leading to a conclusion that the fish may not be up to par with customer expectations. It is important for Vics Fish Bar to ensure that the fish they serve is of good quality and meets the advertised standards.

In conclusion, Vics Fish Bar has several strengths, including a clean and modern-looking shop, delicious food with generous portions, and friendly staff. However, there are also some weaknesses, such as potential issues with efficiency during busy periods, lack of proper customer service when dealing with complaints, and concerns regarding food quality and consistency. Addressing these weaknesses will be crucial for Vics Fish Bar to maintain a positive reputation and attract and retain customers.

Best TL Reviews

The shop is very clean, tidy and modern looking! The food was very delicious and big portions too!! Staff very friendly.

I would highly recommend this place. Definitely going back again.

Best battered sausage in the area - batter is lovely and crispy, recommend 1 1/2 per person. Great chips too. Small chips is plenty for 2 people.

Shop is very clean and modern. Friendly staff and always popular, especially on Fridays.

We've been coming here now for a few weeks in the week because they have senior fish and chips for £5.50, this is the cheapest anywhere. All freshly cooked while you wait. Absolutely lovely fish and a good portion of chips. Would highly recommend this place. The only thing, wished they opened at 11.30 am. The senior meal is enough for us two.

Definitely going back

I visited Vics Fish Bar a week ago last Monday, my order cost me over £43. I was treating my family. I ordered 3 large cod, which when I got home they had been cooked so long the fish had dried up inside and the batter was too hard to cut. The double burger with cheese when I got it home it was only one burger, it was so squashed that it looked more like a happy meal from McDonald’s but worse. The staff were all youngsters training they had obviously given by double burger to someone else, they took so long to get the order ready that it was all cold when I got home. I telephoned as soon as I got home to complain but was told that the fish goes by weight, what fish there was none inside the batter, and I was told that he had cooked my two burgers himself but I never got both. There was no real apology and no mention of any compensation. The best thing for Vics chip shop is get some staff who know what they are doing. The whole meal was ruined, and I certainly will not be spending any more money in that place. I shall be telling other people who go there not to bother.

The fish and chips were absolutely awful, the fish was dry and over cooked and the chips were just a shrivelled cooked twice mess.I have pictures and videos of this mess unfortunately I can't add it to this review. Maybe it's not a good time to go in there after 8pm

Another visit , this time to purchase sausages and chips.

Same quality and service as previous visits. Many items are cooked to order.

If this standard is maintained , it must become one of the best in the area.

Photographs show , how the food was wrapped.

Order was for portion of chips ( excellent size) and two battered sausages.

This was enough for two people with smaller appetites.

Always excellent, love the fact that they remove the skin from the fish, best fish & chips around

Ordered large cod and small chips £10.20 tasted like hake and chips at half price .won't go back ..the fish was small in size and tasted not good .