Quick Facts About Village Food Centre
Village Food Centre, based on the comments provided, has a mix of strengths and weaknesses.
Starting with the strengths, many customers appreciated the cleanliness and organization of the store. They found it easy to find what they were looking for and commended the staff for their politeness and willingness to assist. The fresh fruit, vegetables, bread, and European food were specifically mentioned as being of high quality. One customer even expressed excitement about the selection of olives and mentioned bringing their spouse to the store, indicating a positive experience overall.
Another strength mentioned is the store's variety of products, particularly in the halal meat section. Customers appreciated the late opening hours, which allowed them to shop conveniently even in the evenings. The store's inclusion of African foods, such as yam, gari, cassava, and yam flours, was also seen as a positive aspect.
However, there are several weaknesses that need to be addressed. One major issue was the rudeness of a particular employee at the butcher's section. Two customers reported instances of the employee raising his voice, and one customer even mentioned their previous complaint about the same issue. This indicates a recurring problem that the store management has failed to address. This situation could potentially deter customers from purchasing meat at the store and tarnish the store's reputation.
Another weakness mentioned was a discrepancy in pricing at the bakery section. A customer reported that the price at the till did not match the advertised price, specifically for yesterday's bread, which was not marked as being sold at a reduced price. The customer felt that the cashier was dismissive and did not take responsibility for the pricing error. Additionally, the customer observed a significant increase in bakery prices over the past year, which they perceived as opportunistic and dishonest. This could lead customers to feel that the store lacks transparency and fairness in its pricing.
A further weakness described was a negative encounter with an arrogant staff member who was preoccupied with their mobile phone while customers were waiting to be served. This behavior contradicts the earlier comments praising the staff's politeness and helpfulness. Inconsistencies in behavior from different staff members could create a negative impression and negatively impact the overall customer experience.
Lastly, a customer mentioned that some products, like avocados, were not ripe when purchased and tended to spoil quickly, which could be a concern for customers looking for fresh produce. Additionally, the customer felt that the butcher's section lacked a variety of cuts.
In conclusion, Village Food Centre has strengths in terms of cleanliness, organization, and a variety of products, particularly halal meat and African foods. The staff is generally friendly and helpful, with some exceptions. However, there are notable weaknesses such as rude behavior from a specific employee, pricing discrepancies and potential opportunistic pricing, inconsistent attitudes from staff members, and issues with product freshness. Addressing these weaknesses could significantly improve the overall customer experience at the store.
Best TL Reviews
This store doesn’t deserve even 1 star. The guy who works at the butcher is very rude and he raised his voice at me today. Also this was the second time he done it to my mum 2 months ago and I called in the store to complain, I thought they will speak to him but I think they didn’t. The other stuff are good but he needs to be replaced or spoken too. I would not recommend to anybody that wants to buy meat at this store because of that rude stuff at the butcher.
I like this shop always is tidy easy to fo d what you looking for, also this amazing team they are so smile, polite and ready to help. Strong recommend especially for fresh fruit,vegetables,bread and European food
I bought bread and simit from the bakery section and at the till price didn’t match. I told the cashier ‘the price is £1 for two’ he said those are yesterdays bread’. There is no sign they sell yesterday’s bread for less price. He said ‘it your choice not to buy’ but it is their responsibility to write two tier price system. I also noticed the price almost doubled in their bakery in the last year. Opportunist and dishonest local shop. Generally prices are higher than Turkish shop in east Barnet. Shame.
My experience from today : totally arrogant young man behind the cash desk! While I was waiting to be served, he was on the mobile phone and just ignoring me ! Where are that nice ladies who was there all the time ??????
I had a Hospital appointment today, just around the corner. I was walking through the High Street & came across this Wonderful Store. Spoilt for choice by the Amazing selection of products, fresh fruit, vegetables, Meat, cheeses etc. in fact I can go on & on!!!. I am coming back with my husband who will absolutely Love your store especially the fresh Olives Counter. What a great find!!
Quite a large store with halal meat which stays open till late (10pm I believe). Whilst most are Turkish, Middle Eastern, there are also African foods like yam, and gari, cassava, yam flours etc. Not sure of parking situation as we managed to park on the street when the parking restrictions didn't apply.
Variedad de frutas y verduras.
Algunos productos por ejemplo las paltas no están maduras y cuando maduran se ponen negras y son caras. La carnicería no tiene muchos cortes
I like this shop. Very nice staff and fresh fruits and vegetables. They have offer 10% off on Tuesday and Thursday
Place Pictures
Village Food Centre Info
Amenities
Service options
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In-store shopping
Health and safety
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Safety dividers at checkout
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 07:00 AM - 10:00 PM |
|---|---|
| Tuesday | 07:00 AM - 10:00 PM |
| Wednesday | 07:00 AM - 10:00 PM |
| Thursday | 07:00 AM - 10:00 PM |
| Friday | 07:00 AM - 10:00 PM |
| Saturday | 07:00 AM - 10:00 PM |
| Sunday | 07:00 AM - 10:00 PM |
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Location
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