Stapenhill Fish Bar

+44 1283 845151

227 Woods Ln, Burton-on-Trent DE15 9EE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Stapenhill Fish Bar

Stapenhill Fish Bar has both strengths and weaknesses based on the comments provided. Let's analyze them.

Strengths: 1. Friendly staff: Many customers appreciate the friendliness of the two lady servers. This creates a welcoming atmosphere and makes customers feel valued. 2. Excellent fresh food: Several comments highlight the quality and freshness of the food. This is a major strength for any fish and chip shop, as customers prioritize good-tasting food. 3. Great value for money: Many customers feel that they receive a large portion of food for the price they pay. This value for money is a positive attribute for Stapenhill Fish Bar and attracts customers looking for affordable options. 4. Surprise in expectations: One comment mentions that the fish bar exceeded their expectations. This indicates that the food or service provided was better than anticipated, which can lead to positive word-of-mouth and repeat customers.

Weaknesses: 1. Changing the sausages and hard chips: According to a comment, the new owners have changed to a cheaper range of sausages, which may compromise the quality and taste. Additionally, hard chips have been mentioned, which is a significant drawback as customers expect their chips to be perfectly cooked. 2. Unorganized staff: A customer states that there is a lack of organization in the fish bar. The women are seen doing all the work while the men are sitting in the back. This can lead to delays and dissatisfaction among customers. 3. Stale chips: Another comment mentions that pre-ordered food was left on top of the heater, resulting in stale chips. This indicates a lack of attention to detail and proper food handling processes. 4. Inconsistency in chip quality: One customer notes that the chips were not as good as usual, indicating inconsistency in the quality of chips. In a fish and chip shop, consistent taste and quality are essential for customer satisfaction.

In conclusion, Stapenhill Fish Bar has strengths in terms of friendly staff, excellent fresh food, great value for money, and surprising customers' expectations. However, it also has weaknesses such as changing to a cheaper range of sausages, hard chips, unorganized staff, stale chips, and inconsistency in chip quality. Addressing these weaknesses and maintaining their strengths will be crucial for the fish bar to regain its former glory and retain and attract customers.

Best TL Reviews

This chip shop changed hands earlier this year and its going down hill. They have changed the sausages to a cheaper range and the chips have been hard.

The 2 lady servers are lovely and friendly.

We've had to stop going and we now travel to the other side of Burton.

It's a shame as it used to be brilliant and just around the corner.

Best Fish and Chip shop in Burton-Trent.

The Staff are always so friendly.

Very unorganised, the women are doing all the work whilst the men are sat out the back. The assistant did our order before putting in what was needed to complete our order so was stood for an extra 15mins (30min in total)

Excellent fresh food, great value for money.very friendly staff. Will be my regular.

Great food you get alot for your money.

Usually fabulous chip shop and I will go again but I won’t pre order as my food was on top of the heater and the chips went a bit stale. First time ever had horrible chips. I couldn’t eat them. Spring role and battered burgers great. Kids are chips but said not a nice as usual

Surprised Mt expectations in all honesty & I a classic case of don't judge a book by its cover, they do kebabs with 3 meats mix which is a bonus then good battered sausages and I got some chicken nuggets for my partner & they were way cheaper than McDonald's for 20 and much better quality too, if you fancy a small treat you can't go wrong with this lot. They even had my favourite monster in the fridge.

Really nice food .tasty and good service ???? I enjoyed fish and chips ????