The Flamin Chicken

+44 161 972 0133

119 Washway Rd, Sale M33 7TY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Flamin Chicken

The Flamin Chicken place has several strengths and weaknesses based on the comments provided. Let's start with the strengths:

1. Decent food: Multiple customers mention that the food at The Flamin Chicken place is good, fantastic, and has a great taste. This indicates that the quality of the food is a strength of the restaurant.

2. Order accuracy: It is mentioned that the restaurant always gets the order right. This shows that they pay attention to details and strive for customer satisfaction.

3. Quick delivery: One customer mentions that their food arrived quickly despite being 2 miles away. Fast delivery can be a strength as it allows customers to enjoy their meal promptly.

4. Freshly cooked chicken: One customer specifically mentions that the chicken is always freshly cooked. This indicates that the restaurant prioritizes freshness in their ingredients.

5. Positive reviews for specific items: The chicken wings and spicy chicken burger receive positive reviews, with one customer rating the burger as 10/10. This suggests that these specific items are strong offerings at The Flamin Chicken place.

Now, let's consider the weaknesses based on the comments:

1. Late delivery and poor communication: One customer mentions that they had to call multiple times to get an update on their order and, in the end, their order was left outside with no explanation. This indicates poor communication and delayed delivery, which can be seen as a weakness.

2. Unprofessional behavior: Another customer had a negative experience with the delivery driver, who made racist comments about not delivering to flats. The fact that the restaurant staff defended the delivery driver's attitude and behavior is highly unprofessional. This not only discredits the restaurant but also creates a negative experience for the customer.

3. Price increase: One comment mentions that the prices at The Flamin Chicken place are getting more expensive compared to a KFC. While not explicitly stated, this suggests that there may be a weakness in the value proposition of the restaurant. Customers may find it off-putting if the prices are higher than a well-known chain like KFC.

4. Delivery issues: Two comments mention issues related to delivery. One customer had to pay an extra charge for delivery, which can be seen as a disadvantage compared to competitors who offer free delivery. Another customer mentioned that the delivery person was waiting on a different street and made offensive comments. These issues imply a weakness in the overall delivery service of the restaurant.

5. Lack of customer service: One customer expressed disappointment in the lack of a proper conversation over the phone to address an issue. This suggests a weakness in customer service and the ability to handle complaints effectively.

In conclusion, The Flamin Chicken place has strengths in terms of food quality, order accuracy, and specific menu items. However, it faces weaknesses related to delivery issues, unprofessional behavior, price increases, and customer service. These weaknesses should be addressed by the restaurant in order to improve the overall customer experience.

Best TL Reviews

Decent food, always get the order right. Order direct, alot cheaper than just eat and deliveroo - a few extra quid added to prices to cover charges for those services.

My husband and I had been looking forward to chicken and chips all week and we were not disappointed.

Couldn't believe how quick it arrived considering we are 2 miles away

Food was so hot we had to wait for it to cool down

Order was exactly as ordered and as always food was fantastic.

Ordered food at 8:15pm, called at 9:30pm for an update and said it’s just left the shop. Called again at 10pm to be told it’s been left outside the door a long time ago because there was no answer even though nobody had been and no food left. Asked for an explanation and they said to take it up with Just Eat. Really disappointing as we have used them many times before and they wouldn’t have a normal conversation over the phone about what had happened.

There chicken are always freshly cooked.

Great taste!

i wish i could give them -5 stars. rubbish service.

They charged for delivery and were waiting on a different street. Apparently they don't deliver to flats because I quote the delivery guy who apparently is also the manager said" white people stab delivery drivers" . And that is one of the most racist things I've heard anyone say. Called them up and their staff defended the delivery guys attitude and racist behaviour.

Best chicken wings around! Spicy chicken burger was 10/10

Nice food but getting more expensive than a KFC seems a bit wrong