Quick Facts About Pacittos (Esplanade)
Pacittos (Esplanade) has several strengths based on the comments provided. Firstly, it is described as a lovely friendly family business. This suggests that the atmosphere is warm and welcoming, which can create a positive experience for customers. Additionally, the fact that it is a family business may indicate a personal touch and attention to detail that can enhance the overall customer experience.
Furthermore, the ice cream at Pacittos is highly praised. One customer states that it is the best on the coast and the best they have ever had. This positive feedback suggests that the quality of the ice cream is exceptional and stands out compared to other ice cream shops in the area. Another comment mentions that the ice cream is freshly made in a local factory, which implies that it is made with care and using high-quality ingredients. This can contribute to the overall taste and freshness of the ice cream.
In terms of specific flavors, the strawberry tops and lemon tops are mentioned as being particularly delicious. This shows that Pacittos offers a diverse range of flavors that cater to different preferences. It is always beneficial for an ice cream shop to have a variety of flavors to appeal to a wider customer base.
The affordable prices at Pacittos are also highlighted in one comment. Customers mention that they were able to enjoy a meal and drinks for less than £20, which is considered reasonable. This suggests that Pacittos offers good value for money, making it an attractive option for customers who are looking for quality without breaking the bank.
The friendly and efficient staff is another strength mentioned in the comments. Customers appreciate the pleasant attitude of the staff and their ability to provide efficient service. This can contribute to a positive overall experience and leave customers feeling satisfied.
Despite these strengths, there are a few weaknesses mentioned in one comment. The customer states that they had to wait for 15 minutes for their drinks and that only two of the six staff members behind the counter seemed competent. This implies that there may be issues with staff training and efficiency, which can lead to longer wait times and potential customer dissatisfaction. It is important for Pacittos to address this issue in order to maintain a high level of customer service.
One comment mentions that the atmosphere inside the Parlour is slightly lacking compared to other ice cream shops further down the seafront. This suggests that Pacittos may not have as vibrant or exciting of an atmosphere as its competitors. Enhancing the atmosphere and creating a more engaging and inviting space can help attract more customers and increase customer satisfaction.
In conclusion, Pacittos (Esplanade) has several strengths that contribute to its appeal. It is described as a lovely friendly family business, offers high-quality ice cream, has affordable prices, and has friendly and efficient staff. However, the comment also highlights a need for improvement in terms of staff competence and atmosphere. By addressing these weaknesses and building on its strengths, Pacittos can continue to provide a positive and satisfying ice cream experience for its customers.
Best TL Reviews
Lovely friendly family business....
Recommend 100%
Freshly made in local factory so much better,fresher & tastier than Gabrielle's !!!
It's a taste of home, the best ice cream and the staff were lovely and friendly
Arrived around 10.30am, first customers in. Delicious bacon sandwiches, toast and tea. 4 drinks, 1 toast and 2 bacon sarnies less than £20. Sat outside.
Best icecream on the coast for sure, steawberry tops, and lemon tops are gorgeous! Fairly fast moving queue and decent prices
Freezing cold days called into Pacittos. Had a cup of tea and one of the best scones I've had for a long time! Would highly recommend. Staff were v pleasant and efficient.
Still the best icecream I've ever had and always will be. Lemon top is fantastic ????
Go in, esplanade side. Although the Parlour is slightly lacking in atmosphere as most children are queuing for neon ice cream further down the sea front, I would encourage you to go into Pacittos, order a chocolate nut sundae and enjoy a far superior and satisfying ice cream experience. I had an Oyster ice cream too... messy but absolutely brilliant.
At least 6 young staff behind the counter, only two of which had a clue. Waited 15 mins for two drinks. Never again.
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Pacittos (Esplanade) Info
Amenities
Service options
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Today
Opening Hours
| Monday | 09:30 AM - 04:30 PM |
|---|---|
| Tuesday | 09:30 AM - 04:30 PM |
| Wednesday | 09:30 AM - 04:30 PM |
| Thursday | 09:30 AM - 04:30 PM |
| Friday | 09:30 AM - 04:30 PM |
| Saturday | 09:30 AM - 04:30 PM |
| Sunday | 09:30 AM - 04:30 PM |
How to go there
Location
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