Quick Facts About Vy's Nail Salon
Strengths:
1. Delightful and relaxing experience: Many customers praised their experience at Vy's Nail Salon, mentioning the excellent service and the relaxation they felt during their visit. This indicates that the salon provides a positive and enjoyable environment for customers.
2. Phenomenal staff: Multiple comments highlight the exceptional service provided by the staff at Vy's Nail Salon. They are described as friendly, professional, and attentive, which is an important aspect of creating a positive customer experience.
3. Magical experience for children: One comment mentions the sweet children's pedicure station and how the staff made the experience magical for their little girl. This indicates that Vy's Nail Salon caters to families and offers specialized services for children, which can be a significant competitive advantage.
4. Clean and hygienic environment: Customers appreciate the cleanliness of the salon. A comment specifically mentions the cleanliness of the place, indicating that Vy's Nail Salon prioritizes maintaining a hygienic environment.
5. Quick service and short wait times: Several comments mention the quick service and short wait times at Vy's Nail Salon, even without an appointment. This efficiency is a positive aspect for customers who value their time and want to avoid long waits.
Weaknesses:
1. Inconsistent quality of service: One comment expresses dissatisfaction with the service they received, including issues with nail length, acrylic quality, and overall appearance. This indicates that there may be inconsistencies in the quality of service provided by the technicians at Vy's Nail Salon.
2. Lack of satisfactory customer service: The aforementioned dissatisfied customer complains about the lack of satisfactory customer service when they complained about their nails. This suggests that there may be room for improvement in addressing customer concerns and resolving issues.
3. Unclear technician identification: In a couple of comments, customers mention that they did not remember or were unable to get the name of the technician who provided them with exceptional service. This can be a missed opportunity for customers who wish to request a specific technician for future visits.
4. Limited information on specific services: The comments do not provide detailed information on specific services offered at Vy's Nail Salon. This lack of information can make it difficult for potential customers to determine if the salon offers the services they are seeking.
In conclusion, Vy's Nail Salon has several strengths including a delightful and relaxing experience, a phenomenal staff, a magical experience for children, a clean environment, and quick service. However, there are weaknesses in terms of inconsistent service quality, unsatisfactory customer service, difficulties in identifying technicians, and limited information on specific services. Addressing these weaknesses can help Vy's Nail Salon improve overall customer satisfaction and attract more customers.
Best TL Reviews
I got a full set and VOESH (sp?) pedicure. It was a delightful experience!! I am only sad that I forgot to get the girl who did my nails name, but she sits at table 8. The gentleman who did my pedicure was also excellent, and the sugar scrub, mask, and massage was very relaxing. I will definitely be back.
The staff has always been phenomenal at Vy’s. Today we let our little girl try the sweet children’s pedicure station and the staff made her experience truly magical. Thank you and we can’t wait to return!
!!!!! I have been going to this location since they opened spending over a hundred dollars for services…welp I complained about the look of my nails the day of the service but had to leave to pick up kids and told the owner I would be back!!! Services which included the length as the tech filed one of my thumb nails shorter then the rest of my nails, the acrylic was so thin at the beginning of my nails it chipped after a day, the texture of my nails was ruff, the polish was thick and the lines for the french was just not it …i also left with nail polish all around my nails …I went back as I complained before I left and the owner offered to change the polish only…ummm customer service just ain’t where it’s at so I won’t be going back spending my hard earned money. Pictures uploaded to support the FACTS! Don’t go here unless you want to walk out looking like a ????
Second time going and they were just as amazing as the first time and not over priced and they were so friendly. I did not have an appointment and I only sat for 5 minutes max.
Very clean place. The staff is very friendly. Khoa was awesome! Best pedicure experience to date. This was my first visit and will definitely be returning for future visits.
Great visit and great job. I wish I had gotten the technicians name to request for next visit.
Amazing experience. Went in for a walk-in gel manicure and was quickly seen too. My nails look fabulous. Would definitely come back again ????
Always professional, great customer service and takes their time to make sure everything is right.
Place Pictures
Vy's Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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