Quick Facts About West Lodge Park Hotel
West Lodge Park Hotel has several strengths that make it an ideal place for a peaceful and enjoyable stay. One of the main strengths is its secluded location, which allows guests to enjoy tranquility and escape from the hustle and bustle of city life. The hotel is set in acres of land, which provides ample space for guests to relax and unwind.
The quality of the breakfast is widely praised by guests, as it is remembered as being very good. Guests appreciate the selection of dishes available and the good quality of the food. This is an important aspect for many travelers, as breakfast is often considered the most important meal of the day.
The apartments in the rear area of the hotel are well-equipped, clean, and quiet, according to one guest. This is a strength as it shows that the hotel provides comfortable and spacious accommodation options for guests. The cleanliness and quietness of the apartments are important factors for a good night's sleep and overall satisfaction.
The hotel also has a well-maintained arboretum, which is a highlight for many guests. This provides a beautiful and peaceful setting for a walk or to simply sit and relax. The extensive grounds of the hotel contribute to the overall charm and appeal of the property.
The service at West Lodge Park Hotel is highly regarded by many guests. One reviewer mentions the excellent service received during their stay, with the staff being professional without being stuffy. Another guest specifically mentions Louise, a staff member who made them feel welcome. Personalized and friendly service is a strength of the hotel, as it adds to the overall positive experience for guests.
Guests also appreciate the comfortable beds and well-equipped rooms at the hotel. This is an important strength as good quality accommodation is crucial for a pleasant stay. The hotel is praised for its attention to detail in ensuring that the rooms are comfortable and well-maintained.
In terms of weaknesses, one recurring issue mentioned by guests is the attitude of the restaurant and bar staff, who are described as displaying a typical British arrogance. The staff's behavior towards some guests, such as deliberately ignoring their presence, is seen as a weakness as it negatively impacts the overall guest experience. One guest even had to complain to the General Manager before their issue was resolved. This suggests that there may be a need for improvement in the training and attitude of the restaurant and bar staff.
Another weakness mentioned by one guest is the slow service in the bar area during a busy period. Although this is not a widespread issue, it highlights the importance of efficient service during peak times to ensure customer satisfaction.
One guest also experienced poor service during their visit for Afternoon Tea. They mentioned that their waitress took their order but subsequently disappeared, and they had to repeatedly ask for their drinks and sandwiches. This negative experience suggests that there may be inconsistencies in the overall service quality and attentiveness of the staff.
In terms of location, one guest mentioned that access to the hotel was difficult due to extensive road works in the area. While this is beyond the hotel's control, it can still be seen as a weakness as it may negatively impact guests' overall experience and convenience when trying to reach the hotel.
In conclusion, West Lodge Park Hotel has several strengths that make it an attractive place to stay, including its secluded location, quality breakfast, well-equipped apartments, beautiful grounds, and friendly service. However, there are some weaknesses that should be addressed, such as the attitude of the restaurant and bar staff, inconsistent service, and difficulties in access due to nearby road works. Overall, the strengths of the hotel outweigh the weaknesses, making it a recommended destination for a peaceful and enjoyable stay.
Best TL Reviews
Ich war im WLP Hotel im Jänner 2000 für 4 Wochen zu Gast. Die Lage des Hotels ist etwas abgelegen dafür genießt man hier die Ruhe. Die Qualität des Frühstücks habe ich prinzipiell noch als sehr gut in Erinnerung. Die Apartements im hinteren Bereich sind gut ausgestattet, sauber und ruhig.
Leider ist das Personal - vorwiegend jenes im Restaurantbereich bzw. der Bar, mit der typisch britischen Arroganz uns gegenüber aufgetreten indem dieses unsere Anwesenheit gezielt ignoriert hatte. Da hilft mir auch das dort aufgehängte Foto von Toni Blair, ehemals Gast selbigen Hotels, nichts wenn ich auf die Bestellung gefühlte 30 Minuten warten musste. Eine Beschwerde beim General Manager brachte uns schließlich zum Erfolg - wobei die Getränke auf Kosten des Hauses gingen.
Truly a gem In our locality.
We enjoyed an excellent 3 course dinner and overnight stay followed by a full English. The service was excellent. Accommodation spacious and comfortable.... could have been warmer for my comfort. The highlight for me was the walk around the extensive arboretum. We shall return.
Well.
What a find, lucky me. A fabulous, well maintained hotel, set in acres of land with many spaces to just sit and relax.. Brilliant team of people, professional without being stuffy.
Louise in particular made me feel really welcome..
My room was in a pretty annexe in the grounds of the hotel, it was well sized and airy, the bed was comfortable, great view of the garden's , and so quiet.. which for me was a priority.
Breakfast was delicious, great selection of good quality dishes to choose from:
I had great stay, thank you so much.
Questions. Would I visit again?
Definitely.
Should you go and check it out?
Absolutely... Enjoy...
Went as a guest of a very dear friend for lunch in the bar/restaurant. Excellent meal, can highly recommend the mixed salmon & fish fishcake with spinach & poached egg. Lovely venue overlooking the gardens.
Would definitely return again.
Really a beautiful hotel, full of charms, very comfortable beds, very well equipped throughout. Graham, Irene and Edouard were just some of the staff whom were very attentive and professional. Breakfast was absolutely perfect, with a selection of fresh fruits, salmon and full English Breakfast. Would highly recommend it :)
Brady in the bar restaurant went above and beyond.
It was extremely busy so the waiters were fully engaged for a lot of the time.
Brady was serving behind the bar. he saw people in the bar area were waiting for refills of drinks.
He stepped up and provide a very smooth service in collecting used cups and replacing with new order.
Excellent service!
Attended today for Afternoon Tea. When we arrived Waitress Lavinia was lovely and she took our order. We never saw her again. We asked for tea and coffee and water. The water and tea never came and the 2nd round of sandwiches We had to ask for much later on into our lunch when we again asked for the water.. Noone came to ask if everything was OK and we had to try to get the staffs attention. I know they were busy but to not attend to their customers was very poor.
Excellent venue for a relaxing weekend away. Food was excellent, staff were friendly and nothing was to much trouble for them.
Location was good, although due to extensive road works in the area, access was difficult on this occasion.