Quick Facts About Jasmine House
Jasmine House Place is a Chinese restaurant that has received a mix of positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, the most common theme among the positive comments is the quality of the food. Multiple customers mention that the food was amazing, delicious, and full of flavor. The prawn toast is specifically highlighted as being the best ever. One customer even describes it as the best Chinese food they have ever had. Another customer praises the restaurant for its exceptional seafood options, mentioning that they were not disappointed. It is clear that the food at Jasmine House Place is a major strength and a highlight for many customers.
In addition to the food, the service at Jasmine House Place is also highly praised. Multiple comments mention that the staff is friendly, approachable, and provides excellent service. One customer even mentions that the owners went above and beyond to make their daughter's birthday special. The staff's willingness to entertain customers with card tricks is also mentioned as a positive aspect of the experience. Overall, the service at Jasmine House Place is a strength that creates a pleasant and enjoyable dining experience for customers.
Another strength highlighted by customers is the ambiance of the restaurant. Multiple comments mention that the restaurant is cozy and clean, creating a nice atmosphere for dining. This contributes to the overall positive experience and adds to the enjoyment of the meal.
Portion sizes are also mentioned as a strength by one customer. They specifically mention that the portions are perfectly sized and even large enough to take home leftovers. This is a positive aspect for those who enjoy value for money and the ability to enjoy the food beyond the initial dining experience.
Moving on to the weaknesses, there is one comment that stands out as a significant issue. The customer mentions that their takeaway order took 2 hours to arrive and they received no apology or explanation from the restaurant. They also mention that when they tried to cancel the order, they were informed that they would still be charged for half of it. This is a major letdown for the customer, as it resulted in a wasted meal and disappointment for their children. This comment highlights a weakness in the restaurant's delivery service and customer service, as the issue was not properly addressed or resolved.
In conclusion, Jasmine House Place has several strengths that contribute to a positive dining experience. The quality of the food, particularly the prawn toast and seafood options, is consistently praised. The friendly and approachable staff provide excellent service, and the cozy and clean restaurant adds to the ambiance. Additionally, portion sizes are mentioned as a positive aspect. However, there is one significant weakness in the form of a negative customer experience with the delivery service and lack of proper resolution. It is important for the restaurant to address and improve this aspect of their operation in order to maintain and enhance their reputation. Overall, Jasmine House Place seems to have more strengths than weaknesses and has the potential to provide a great dining experience for customers.
Best TL Reviews
Not been in years , just passing and got a table. Piping hot and lovely. Will return.
Our first visit on Friday after recommended by friends. Wasn't disappointed lovely and cosy. The food was amazing the best Prawn toast ever amongst the rest of the meal. Can't wait to re visit.
Booked in here for my daughters 13th Birthday and the food was sooo nice! Piping hot and full of flavour. The owners are so lovely and couldn’t do more for us and David even entertained us with cards and other tricks. We had such a lovely night. Would definitely recommend!
Exceptional food. I had all seafood and you will not be disappointed. Lovely friendly welcome and brilliant service
It took 2 hours for our takeaway to arrive from here. No apology or explanation for this when I contacted the restaurant. I tried to cancel via uber eats after waiting 90 mins only to be told I would still be charged for half the order despite the unreasonable waiting time. It was a wasted meal in the end as it was too long for kids to wait and it was bedtime by the time it arrived. Very disappointing.
Great place to visit, very nice staff perfectly sized portions ( the duck is amazing ) will 100% be back
Amazing restaurant. The staff are very approachable and the service was faultless. Staff even showed up a card trick! Best Chinese food I've ever had. Lovely clean restaurant and nice atmosphere. Will come again when next in the area.
The food is always excellent and big portions, I usually have a doggy bag to take home.
Place Pictures
Jasmine House Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
Offerings
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
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Romantic
Crowd
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Groups
Planning
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Accepts reservations
Today
Opening Hours
| Monday | 04:30 AM - 11:00 PM |
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| Tuesday | 04:30 AM - 11:00 PM |
| Wednesday | 04:30 AM - 11:00 PM |
| Thursday | 04:30 AM - 11:00 PM |
| Friday | 04:30 PM - 12:00 AM |
| Saturday | 04:30 PM - 12:00 AM |
| Sunday | 02:00 AM - 11:00 PM |
How to go there
Location
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