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Egham Charcoal Grill

+44 1784 477188
83 High St, Egham TW20 9HE United Kingdom of Great Britain and Northern Ireland
Open Today: 12:00 PM - 12:30 AM

Quick Facts About Egham Charcoal Grill

Egham Charcoal Grill seems to have received mostly positive comments regarding their food, service, and management. However, there is also a negative comment about changes in portion sizes and prices. In order to analyze the strengths and weaknesses of the establishment, we will take a closer look at the comments provided.
Starting with the positive comments, it is clear that many customers appreciate the quality of the food at Egham Charcoal Grill. Several comments mention the doner kebab specifically, labeling it as the best on the island. The portions are described as generous and tasty, which suggests that customers feel they are getting their money's worth. The prices are also mentioned as being reasonable, implying good value for money. Freshness of the food is another positive aspect praised by customers. The staff is described as friendly and the service as very good, which indicates a positive customer experience. It is also worth noting that one comment specifically mentions that the staff gave their son extra lollipops, which shows a willingness to go above and beyond for customer satisfaction.
Moving on to the negative comment, it is clear that the customer who wrote it had a different experience compared to the positive comments. They state that the portion sizes have decreased significantly while the prices have increased. This suggests a potential inconsistency in portion sizes and pricing, which can be seen as a weakness. The customer also mentions that the food is nothing special to reflect the higher prices, indicating a potential decline in food quality. With this negative review, the customer expresses that they do not feel the establishment is providing good value for money and as a result, they will not be returning as a customer.
The comment stating that the new crew is not offering the same standards as before suggests a possible decline in quality or service. While the specific details are not provided, this comment indicates that there may have been a change in personnel that has negatively impacted the customer experience. This can be seen as a weakness as it implies a potential inconsistency in the overall quality of the establishment.
Overall, based on the comments provided, the strengths of Egham Charcoal Grill appear to be the quality of their food, reasonable prices, and good service. Customers appreciate the taste and freshness of the food, as well as the value for money. The friendly staff and positive customer experiences are also mentioned as strengths. However, there are potential weaknesses identified through the negative comments. These include inconsistent portion sizes and pricing, potential decline in food quality, and possible inconsistency in standards due to changes in personnel.
In conclusion, while the majority of comments express positive experiences and satisfaction with Egham Charcoal Grill, there are also indications of potential weaknesses. It is important for the establishment to address these issues in order to maintain customer satisfaction and loyalty. Monitoring portion sizes, pricing, food quality, and ensuring consistency in standards are areas that can be improved upon to strengthen the overall offering of the establishment.


Best TL Reviews

Very good food very good service very good management 5/5
This must be the best doner on the island! Very generous and tasty portions with incredibly reasonable prices and plenty of sides to chose from.
First time buying from here , great stuff . Loved the food fresh donner meat and chips great stuff
Update: This place is definitely not the same as it was when I left my last review. I have to say that this place does not serve the same potion sizes they did before. They have increased their price by a lot and expect you to be happy with less. And not just a little but noticeably the portions have gotten smaller. I definitely will not be coming back as a costumer. And I have to be honest and leave a 2 star review for high prices and small portion sizes. The food is nothing special either to reflect on the high prices. Will not recommend unless you want to get ripped off.
Hands down best kebab ever tasted. Quality food fresh salad. Can’t fault one bit
The best donner kebab ever, staff friendly gave my son loads of lollipops.
Was good a few years ago but the new crew just are not offering the same standards.
Always amazing food!! Great staff!! Go there at least every other week grab food for the famiky

Egham Charcoal Grill Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Offerings
  • Late-night food
Atmosphere
  • Casual
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 12:00 PM - 12:30 AM
Tuesday 12:00 PM - 12:30 AM
Wednesday 12:00 PM - 12:30 AM
Thursday 12:00 PM - 01:00 AM
Friday 12:00 PM - 01:00 AM
Saturday 12:00 PM - 12:30 AM
Sunday 12:00 PM - 12:30 AM

How to go there

Location