Cross Keys Chippy

5 Chapel Green Rd, Hindley, Wigan WN2 3LL United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cross Keys Chippy

Cross Keys Chippy has received mixed reviews from customers, with both positive and negative comments. In order to analyze the strengths and weaknesses of the place, it is important to consider the different aspects mentioned in the comments.

One of the main strengths highlighted in the comments is the quality of the food. Customers consistently mention that the fish at Cross Keys Chippy is delicious and well-cooked. One customer even compared the size of the fish to a Sky remote, suggesting that it was exceptionally large. The crispy batter is also praised by customers, indicating that it adds to the overall taste and quality of the food. These positive comments about the taste and portion size of the food indicate that Cross Keys Chippy excels in providing a satisfying dining experience.

Another strength mentioned by customers is the speed of service. One customer specifically mentions that the chippy was busy on Good Friday, but their order was still served quickly. This suggests that Cross Keys Chippy has an efficient and organized system in place to handle busy periods and ensure that customers are served in a timely manner. Fast service can be a significant advantage for customers who are looking for a quick and convenient meal.

Customers also appreciate the friendly staff at Cross Keys Chippy. One commenter mentions that the lass working there is gorgeous, implying that the staff members are polite and pleasant. This positive interaction with the staff can contribute to a positive overall dining experience and make customers feel welcome and valued.

However, there are also weaknesses mentioned in the comments that need to be considered. One customer mentions that they received two small pieces of meat inside their puddings, but the gravy was good. Another customer expresses frustration over receiving a normal bag of chips instead of the large bag they requested. These instances suggest that there may be inconsistencies in the portion sizes and accuracy of orders at Cross Keys Chippy. Attention to detail and consistently meeting customer expectations are important factors in maintaining customer satisfaction.

One significant weakness highlighted by a customer is the poor attitude of the staff. The customer recounts an incident where they were barked at by a staff member, causing them to leave and take their business elsewhere. The customer also mentions that another customer in the shop commented on the staff member's behavior. This indicates a lack of professionalism and customer service skills, which can severely impact the reputation of the establishment. The negative encounter mentioned by the customer may discourage potential customers from visiting Cross Keys Chippy and can result in the loss of future business.

In summary, Cross Keys Chippy receives praise for the quality and taste of their food, the speed of service, and the friendly staff. These strengths contribute to a positive dining experience and customer satisfaction. However, weaknesses such as inconsistencies in portion sizes and accuracy of orders, as well as poor staff attitudes, can hinder the overall experience and potentially drive away customers. Continuous improvement in these areas is necessary for Cross Keys Chippy to maintain a strong reputation and attract and retain customers.

Best TL Reviews

I give good reviews as well as bad ones when they are deserved, I have been coming to this chippy for many years now, and this is the 1st time I've had the urge to leave them a review, the fish that I got this tea time must have broke all the records for size, I put my Sky remote alongside it for comparison, it was good too, perfectly cooked, the fruity curry is recommended too, it's a BIG (not as big as the fish though) thumbs up from me guys.

Busy as being Good Friday served quickly and the food was delicious 10 out of 10 for the fish ????

Been to this Chippy a few times now and has always been good portions and very tasty. Nice crispy batter. Would totally recommend.

Great chippy. Fish the size of a baby shark...Great fish n chips, best in Hindley

Go there every other Saturday, family treat for lunch, really good chippy would recommend

Today 5 may 22 . Got 2 puddings one small piece of meat inside each but the gravy was good. Asked for a large bag of

chips but when I got them home it was a normal bag of chips . This has happened

twice and both times it is the same woman.

Gorgeous lass works here, food is ok as well

Went to give this place a whirl as was told it was nice by a friend. First foot over the door and was barked at by the old headmistress at school shouting '2 only inside!!!' On jumping out of the shop in shock I commented that is would be prudent to put a sign outside to inform customers instead of shouting at them like naughty kids. Even another customer who was in the shop commented. If they thought they were going to get my money in return for a stinking bad attitude then they were potty. Fastest way to lose £30 quid of takings I've ever seen! Food could of been gorgeous I'd rather of starved. Walked off and drove 2 miles to another chippy who are educated in please and thank you vocabulary. Was far too embarrassed to walk back in even if I wanted to. Not the way to run any business. Keep it. Don't bother!