Quick Facts About Market Cross
Market Cross place has several strengths that are mentioned in the comments. Firstly, the atmosphere of the pub is described as great and relaxed, which creates a pleasant environment for patrons. The classic pub style is also appreciated and seen as something rare, which adds to the overall appeal of the place. The friendly staff is another strength mentioned, with specific mention of a staff member named Kelly who provided quick and efficient service with a smile. Other staff members also checked on customers to ensure they were well taken care of, showing great hospitality.
The food at Market Cross place is also generally seen as a strength. One comment mentions that the menu had changed since their last visit, and despite a possible wait for drinks, the food was cooked quickly and of excellent quality. The portion sizes were more than expected, and even when there was a wait for a specific dish (fish finger sandwiches), it was not too long and the food made up for it. Another comment describes the food as great, tasty, and plentiful.
The welcoming nature of the pub is also considered a strength. One comment mentions that the staff cannot be faulted in terms of their welcoming attitude, and the pub itself is described as lovely.
However, there are also weaknesses mentioned in the comments. One comment describes Market Cross as a very basic chain pub that lacks atmosphere. It is mentioned that despite not being busy, it still took a while to get served, indicating potential issues with service efficiency. The need for the pub to be more upbeat and engaging with customers is also mentioned.
Another weakness mentioned is the dated theme of the pub, which does not seem to attract many customers and lacks atmosphere. One comment suggests that the pub feels more like a place to stop by for one drink and then move on, rather than a place to stay and enjoy the atmosphere.
One comment mentions a negative experience with a rude lady and bad customer service skills. The commenter describes the lady as abrupt and rude before even asking a question, and the apology given is seen as insincere. This indicates a potential issue with customer service and the behavior of certain staff members.
Lastly, one comment mentions that the pub was understaffed during lunchtime, with only one member of staff running the bar and kitchen orders. This may have resulted in longer waiting times and decreased efficiency.
In summary, the strengths of Market Cross place include its great and relaxed atmosphere, friendly staff, excellent food, and welcoming nature. However, weaknesses include a lack of atmosphere, potential issues with service efficiency, a dated theme that does not attract many customers, instances of rude customer service, and being understaffed during busy periods.
Best TL Reviews
I recommended the market cross because the atmospheres is great and relaxed. Great classic pub style that is becoming rare. Staff are friendly kelly served our drinks quickly and efficiently keeping a smile while doing her job. Other staff remember kept checking on us to make sure we were well looked after great hospitality shown
Menu changed since I last visited. It was lunch time and there seemed to be a wait for drinks however when our food order was taken the food was cooked quickly enough and excellent. The portion was more than we expected. We were informed straight away that there maybe a possible wait as we had all ordered fish finger sandwiches. The wait wasn't too long and the food made up for it.
Very warm and welcoming. Food was great, tasty and plenty of it. Was a little under staffed for a lunchtime (only 1 member of staff to run bar and kitchen orders). Will definitely be back.
Came in here with a business associate for a drink earlier in the week and it is best described as a very basic chain pub. The venue lacked any atmosphere and had a feel like it was closing down? Despite not being busy it took a while to get served, which was odd. They really need to work on being more upbeat and engaging with customers.
The bar staff here are so welcoming and can't be faulted at all! The place itself and the theme they're going for is all a bit dated now though and doesn't seem to attract many punters, which makes it feel like a place to call in to for one, and then move on. It doesn't have much atmosphere.
Lovely pub, however very rude lady with very bad customer service skills. It was just before 5pm on Sat and the pub had stop serving food?? Anyway was just about to ask if they would mind us getting a subway and bring it in however the lady was very abrupt and rude before me even asking the question and when I finally managed to ask the question was again very abrupt and rude. Then in a pathetic so called apology told me abruptly "she was sorry if I thought she was rude but she was rushed off her feet!!" Well to the lady I really hope ur extra quiet so your not rushed off your feet to make you a nice polite person or personally I don't think your in the right job customer service is most definitely not for you.
Only one member of staff and the the geezer on his own was rushed off his feet. But, he was friendly and provided a great service and needs a rise! Would visit again. Had food previous visit and was pretty good for standard pub fare...
Good pub food.Excellent prices. Lunch offers especially. Proper ice cream which doesn't taste like powder or freezer burn. Staff friendly . Far cleaner than a certain chain around corner tonight!
Place Pictures
Market Cross Info
Amenities
Service options
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Dine-in
Health and safety
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Staff wear masks
Highlights
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Fast service
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Great bar food
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Great cocktails
Accessibility
Offerings
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Alcohol
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Beer
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Cocktails
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Food
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Free water refills
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Spirits
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Wine
Amenities
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
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LGBTQ+ friendly
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Transgender safe space
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
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| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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Location
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