Bolton Fisheries

+44 1709 880981

31 Furlong Rd, Bolton upon Dearne, Rotherham S63 8JA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Bolton Fisheries

Bolton Fisheries has received mixed reviews regarding their delivery service. One customer had a negative experience, stating that their order took 90 minutes to arrive, despite being told it would be delivered within 25-40 minutes. The customer also mentioned that there was no update or callback to inform them of the delay. This suggests a weakness in their delivery system, specifically in terms of timeliness and communication.

Another customer mentioned that their order arrived 1 hour and 10 minutes later, despite living close by. Additionally, they received the wrong items, with a steak pie being replaced with mince and missing cheese fries and salad. The customer also commented that the food was barely warm upon arrival. These issues indicate a weakness in accuracy and quality control within Bolton Fisheries' delivery service, as well as potential issues with packaging and insulation to maintain food temperature during transport.

On the positive side, one customer mentioned that they have yet to have a bad meal from Bolton Fisheries. This suggests a strength in the consistency and quality of their food. Additionally, they offer online ordering through Just Eat, which provides convenience for customers. They also offer a discount when ordering through their website, encouraging customers to use their online platform.

There were mentions of friendly and punctual delivery drivers, indicating a strength in customer service and reliability. However, one comment mentioned that one of the drivers had difficulty finding the customer's address, despite delivering to them multiple times. This highlights a weakness in the training or navigation skills of certain drivers.

Another customer praised the taste of the food, stating that it is very tasty at an amazing price. They also mentioned that the delivery drivers are friendly and on time. This implies a strength in the quality and affordability of Bolton Fisheries' offerings, as well as the professionalism of their delivery drivers.

However, a recurring issue seems to be incorrect orders. One customer mentioned that 3 out of 4 times their order was wrong, specifically mentioning the absence of extra salad that was requested. This indicates a weakness in their order fulfillment process and attention to detail.

Despite the mixed reviews regarding order accuracy and timeliness, there were positive comments about the portion sizes and quality of the food at Bolton Fisheries. This suggests a strength in their commitment to providing satisfying meals to their customers.

In conclusion, Bolton Fisheries has strengths in terms of food quality, portion sizes, and friendly delivery drivers. However, they have weaknesses in their delivery service, including delays, lack of communication, and incorrect orders. These weaknesses should be addressed to improve the overall customer experience and satisfaction.

Best TL Reviews

Had fish and chips before and great quality, but.... ordered for delivery. Had an email to say my order had gone though and would be delivered in 25-40 minutes (it's only 10 minutes away but ok). After an hour nothing had arrived so rang to see what was happening. I was told it was on its way and would be 10 mins. Half hour later I called again only to find out the driver had refused to go out earlier with orders as "it would be too busy" then hadn't returned at all before my order. 90 minutes of waiting, no order, and a hungry family to feed. No callback to update either. Appalling delivery service.

Ordered for first time tonight for meal to be delivered .order turned up 1 hour and 10 min later and only live up road . Asked for steak pie got mince and husband ordered cheese fries to go with burger pizza and they wasn't none . Also daughter ordered chicken wrap and came with no salad . .poor quality first and last time for this family . Ps delivery driver as no clue where he is going advise is to get a sat nav . Food barley warm when arrived . 1 star given

I have yet to have a bad meal form there.

You can order online using just eat, if you use their websites you get a discount and standard telephone orders welcome.

Delivery available however one of the drivers is a bit slack claiming he couldn't find my address despite delivering a number of times. One of them asked me for money even though I'd paid with card, once I explained I'd already paid he looked at the receipt and couldn't apologise enough.

Don’t let its previous bad press fool you, very tasty food at an amazing price. Not been in store for a while as we always order but the delivery drivers are very friendly and on time all of the time!

My husband calls most weeks for our weekly treat. I would say 3 out of 4 times order is wrong when he gets home. Tonight yet again wrong. Fed up Of it. This time extra salad was asked on both kebabs n we have none! Time to go elsewhere

Absolutely excellent. What a portion of fish and lovely taste as well. Chips were just as lovely as well. Large fish and chips was plenty for 2 people. Wish it was my local. Cheers.

Ordered both online and in person, fish are very large and tasty,chips are OK but sometimes a tad overcooked, lovely, friendly people,excellent customer service.

Always excellent service with most (minor) adjustments action-ed. Good portion size and good quality food.