Quick Facts About Willows Takeaway
Willows Takeaway, located in Orkney, seems to have a number of strengths and weaknesses based on the comments provided. Let's analyze them below.
Starting with the strengths, one of the positive aspects of Willows Takeaway is the constant flow of customers for both the Chinese food and chippy options. This suggests that the place is popular and in high demand. Additionally, the chippy orders appeared to turn over really quickly, indicating efficient service and a well-organized kitchen. The food itself was also highlighted as not being bad at all. Customers have expressed their satisfaction with various dishes like egg fried rice and lemon chicken, stating that everything they have tried has been tasty and well cooked. This consistency in flavors and quality is an important strength for Willows Takeaway.
Another strength that was mentioned by a customer is that Willows Takeaway is a local favorite. According to a guide, it is the place where the locals go for chip shops. This indicates that the establishment has gained a reputation within the community, which can be seen as a sign of trust and authenticity. The customer also praised the size of the fish and chips meal for the price of £6.50, considering it a good value for money.
Moving on to the weaknesses, one customer stated that they would not go back for the food, despite the seemingly nice staff. This suggests that while the customer service may be satisfactory, the food itself might not meet their expectations or taste preferences. This could be a potential weakness for the establishment, as customer satisfaction relies heavily on food quality.
Another weakness mentioned by a customer is the long wait times and queues. Although this may be a sign of popularity, it can also be seen as a drawback if customers have to wait for extended periods of time. Long wait times can lead to frustration and potentially deter customers from returning in the future.
In a negative review, a customer expressed their disappointment with the food quality. They mentioned that the fish and chips tasted of old oil, which is a crucial aspect of fried food. This points to a potential weakness in maintaining the freshness and quality of the cooking oil used. Additionally, the customer felt that their money could have been spent more wisely, suggesting that they did not find the overall experience to be satisfactory.
Another weakness mentioned by a customer is that Willows Takeaway only accepts cash payments. In today's digital age, where many people rely on card or contactless payments, this limitation could be inconvenient and potentially deter customers who do not carry cash.
Lastly, a customer mentioned that the food was very greasy, and the chips were described as "vile." This negative review indicates a weakness in the quality of the food, specifically the excessive greasiness and the poor taste of the chips.
In conclusion, Willows Takeaway in Orkney has a variety of strengths and weaknesses. Its strengths include a constant flow of customers, efficient service, positive feedback on the taste and quality of the food, and being a local favorite. On the other hand, weaknesses include mixed reviews on the food quality, long wait times, cash-only payments, and negative feedback regarding the greasiness and taste of the food. It is important for the management of Willows Takeaway to address the weaknesses and strive for improvement in order to maintain customer satisfaction and grow their business.
Best TL Reviews
Went for Chinese options. Constant flow of customers for both Chinese food & chippy; chippy orders appeared to turn over really quickly. Chinese food wasn't bad at all.
love coming here on my visits to orkney!! never had a bad meal :)
i'm a big fan of the egg fried rice & lemon chicken here!!! but everything I've had has been really tasty and well cooked. wait times and queues are a bit long, but that's a sign of a place popular for good reason!!
The staff seems to be nice however the food I would not go back for unfortunately
Went there yesterday as my cruise ship I work for was docked there. I asked a local guide for a recommendation for a chip shop and she mentioned a few and but this was “where the locals go”.
So yes, I took the 5 min walk from the main shopping street to go there.
It is well worth it! Tiny place in the back of a flat . For £6.50 I got a HUGE fish and chips! They also sell other fried stuff and Chinese food. Well worth it if you want fish and chips.
**Just be patient as everything is cooked to order and served fresh!**
I am not sure where all the good reviews come from, maybe it was just a bad day.
Anyway, my fish and chips were ready in one minute, which usually is already not a good sign. Both, fish and chips, tasted of old oil which is the most important thing besides the fish itself. The fish without batter was OK, but that is not what I ordered. I ended up throwing most of it in the bin - 8.50 could have been spent much wiser.
Food is nice for a chippy, and super fast service, only notion is cash only
Very greesy food, and chips were vile.used to do good food but clearly not the case anymore!
The Willows is my favourite Fish n Chips in Orkney. Actually, it's more than just Fish n Chips as it does Chinese food as well. I was curious to see how they compared to Mainland takeaways. The chips looked and tasted great, but the real test for me was the white pudding, which I had last night. The verdict? Every bit as good as Edinburgh's finest. The staff were polite and friendly and the place was spotless, looks like I'll be a regular.
Willows Takeaway Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Amenities
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Good for kids
Atmosphere
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Casual
Today
Opening Hours
| Monday | 02:00 AM - 02:00 AM |
|---|---|
| Tuesday | 02:00 AM - 02:00 AM |
| Wednesday | 02:00 AM - 02:00 AM |
| Thursday | 02:00 AM - 02:00 AM |
| Friday | 02:00 AM - 02:00 AM |
| Saturday | 02:00 AM - 02:00 AM |
| Sunday | 04:30 AM - 10:45 PM |
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Location
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