Quick Facts About Wonder Nails
Wonder Nails is a nail salon that receives mixed reviews from customers. While some customers speak highly of the salon, praising the cleanliness, friendly staff, and creative nail designs, others express their disappointment with the service and overall experience. To thoroughly analyze the strengths and weaknesses of Wonder Nails, it is important to consider the various comments left by customers.
One of the strengths mentioned by several customers is the friendly and welcoming atmosphere of the salon. Customers appreciate the positive and pleasant attitude of the staff, making them feel comfortable during their visit. This is an important aspect of any salon as it helps create a positive experience for customers and encourages them to return.
Another strength highlighted by customers is the skill and expertise of certain nail technicians, specifically Nicole and Tony. Multiple customers have been going to these two technicians for over 20 years, indicating trust and satisfaction with their work. This suggests that Wonder Nails has some experienced and talented employees who are capable of providing high-quality nail services.
The cleanliness of the salon is also mentioned as a positive aspect. Customers appreciate the clean and well-maintained environment, indicating that the salon takes hygiene seriously. This is crucial for any nail salon, as customers want to ensure that they are receiving services in a clean and sanitary space.
However, there are several weaknesses that customers have pointed out about Wonder Nails. Many customers express dissatisfaction with the rushed and unprofessional service they received. They mention instances where technicians did not pay attention to their specific requests, such as choosing a color or creating a specific design. This indicates a lack of attention to detail and customer satisfaction.
Another weakness mentioned by customers is the lack of a proper base coat and multiple layers of top coat during nail polish application. Customers report that their polish chipped easily after just one day, which suggests that the salon may not be using high-quality products or proper application techniques. This can be detrimental to the overall quality of the nail service and can leave customers dissatisfied.
Some customers also complain about the lack of massage during manicures and pedicures. Many nail salons provide a relaxing and pampering experience by incorporating massage into their services. The absence of this feature at Wonder Nails can be seen as a drawback and may contribute to a less enjoyable experience for customers.
Furthermore, a few customers mention their disappointment with the owner, Tammy. They claim that she was not professional and did not provide adequate information when they inquired about prices and services. This indicates a lack of customer service and communication skills on the part of the owner, which can negatively impact the overall reputation and experience of the salon.
In conclusion, Wonder Nails has both strengths and weaknesses based on the comments provided by customers. The friendly atmosphere, talented nail technicians like Nicole and Tony, and the cleanliness of the salon are all strengths that contribute to positive experiences. However, the criticisms of rushed and unprofessional service, the lack of proper nail polish application and massage, and the negative impression created by the owner weigh down the overall perception of the salon. It is important for Wonder Nails to address these weaknesses in order to provide a consistently high-quality experience for all customers.
Best TL Reviews
Pretty upsetting knowing your tech is rushing just to get someone else. I wanted a nude color he chose the colors and made me pick from them. It was basically the power you would french tip the nail with. I knew they had other colors. I said i wanted them short and he kept them long. You can see all the bubbles in the nail... the thumb wasnt straight. I still tipped. If i am paying you 55 and tipping i suggest your undivided attention should be given to me and take out the colors so people can choose the color. Probably wont go back since regardless they choose what the want.
First photo is what I had asked for. I told Nicole I wanted the same exact design, shape, and length. Second photo is what I got. I was very unhappy with the nails the design was painted on very sloppy. Then I asked if she could just change the shape and do a single color since I am the one paying for the service and I should be happy for what I am paying. I ended up paying $76 for my nails. These nails ended up falling off about 2 of them and the other ones fell off with no problem. Which is crazy to me because they were a fresh set. The service was rushed and unprofessional would not go back. On the other hand LANI did an amazing job on my toes I absolutely loved how patient she was and she did an amazing job. Unfortunately I will not be going back.
Very disappointed, went in for a pedicure two days ago and my toe is now inflamed with some drainage. Polish is also chipping. Wont be returning or recommending this place
Best nail salon in the east valley. Clean, lots of stations, everyone is super friendly and always willing to do creative nails. Tony is my fave but everyones work is top notch.
Love Nicole and Tony. My go to people for 20 plus years.
Prices are comparable to other salons however they do not use a base coat and only 1 layer of too coat. The next day, my nail polish got chipped. Also, no massage for manicure or pedicures. The owner Tammy was not professional and barely nodded when I was asking for prices and information on the services.
Always doing great work and such good people!
Always leave happy. Nicole and Tony are the best. Clean, beautiful shop. Great pedicure chairs too.
Wonder Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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