EM Beauty (Pink Nails)

+1 954-510-8028

1953 N University Dr, Coral Springs, FL 33071 United States of America

Open Today: -

Quick Facts About EM Beauty (Pink Nails)

EM Beauty (Pink Nails) has received a mix of positive and negative comments from customers. In order to evaluate their strengths and weaknesses, we will examine the comments and analyze their implications.

Starting with the strengths, it is evident from the first comment that the customers appreciate the work done at EM Beauty. The customer specifically mentions Queen as the best nail technician who consistently delivers great results. This can be seen as a strength of the salon, as it suggests that they have skilled technicians who can meet customers' demands and expectations.

Another strength that is highlighted by multiple comments is the ambiance and environment of the salon. Customers mention classical music, orchids, and an overall flow of the business that contributes to a pleasant experience. This attention to creating a relaxing and enjoyable atmosphere can enhance the overall customer experience and make them more likely to return in the future.

The professionalism of the salon is also praised in a few comments. Customers mention that the staff is attentive, kind, and compassionate. Professionalism is an important aspect of any business, and positive feedback in this area indicates that EM Beauty is successful in providing a high level of customer service.

The recent change in ownership and remodeling of the salon can also be seen as a strength. One customer specifically mentions liking the new owners even better and compliments the improved appearance of the salon. This suggests that the new owners have made positive changes that are positively impacting the customer experience.

Moving on to the weaknesses, one common complaint is the quality of service provided by certain nail technicians. In one comment, a customer mentions that their pedicure felt rushed and unsatisfactory. The technician did not spend adequate time on the customer's nails and put the polish on too thick. This suggests a lack of attention to detail and skill on the part of the technician, which is a weakness that can impact the overall customer experience.

Another customer mentions a similar issue with a different technician who was rough and impatient. They also note that the salon took a walk-in appointment during their visit, resulting in a longer wait time and an extended soaking of the customer's nails in acetone. These experiences highlight a lack of consistency and professionalism among the nail technicians, which can be a significant weakness for EM Beauty.

Additionally, one customer mentions that their daughter's pedicure was poorly done with paint on her skin and missed nails. This indicates a lack of attention to detail and poor quality control, which can be a significant weakness for a salon that aims to provide high-quality services.

In terms of weaknesses related to customer satisfaction, one comment mentions feeling unsatisfied with the overall experience and not finding it worth the $30 paid for the pedicure. This dissatisfaction can affect customer retention and might lead to negative word-of-mouth referrals.

Taking all the comments into consideration, EM Beauty (Pink Nails) has some clear strengths such as skilled technicians, a pleasant ambiance, and positive changes made by the new owners. However, they also have weaknesses such as inconsistent service quality, a lack of attention to detail, and issues with customer satisfaction. Addressing these weaknesses can help the salon improve and provide a consistently positive experience for their customers.

Best TL Reviews

I love this place, queen is the best. I had a bad experience before but thanks to queen i keep coming back. Love my nails, great job. Thanks

Popped in to get a pedicure for the first time. The place I usually go to is closed on Sundays. It's been a long time since I have been to an Asian salon. They were nice, it was quiet. However, the lady that did my pedicure hands felt like they were hardly touching me....she didn't spend time on my toe nails with her tools. I did tell her it was ok to touch me she laughed and said your feet are good. Put the polish on too thick I'm over it..people were getting Pedi's before me and I was done before them. I don't feel it was worth the 30$ and I won't be back. Am I wrong for not tipping well?

I did address it with the woman who cashed me out she was understanding and gave me 5$ off she apolgized...I appreciated this. Also gave me names of some other nail techs for next time and suggested I make an appointment. I probably won't be back but I'll keep these names in mind for emergency purposes.

My mother, daughter, and myself came in for mani/pedi’s and a full set.. the wait was delightful due to the classical music and ambiance environment - All three of us are extremely satisfied with our services and have continued to come back. Everyone was attentive, kind, and compassionate. Laura has been doing my nails for months and I love the way they come each time, no matter how many times I switch it up - they look fabulous. They are all even and the shape is exactly what I want. Every. Single. Time. - Just to let everyone know the shop was bought out - This is a new family now. So you should disregard any reviews dating over a year ago. ????

I love the staff, the care, the orchids & overall flow in their business. Sooo "berry" happy with my hair & nails.

Very professional. They always do a great job. My nails look amazing every single time. Recently changed ownership, but i like the new owners even better. They remodeled and everything looks amazing!

Tem rushed through my nails and cut me. He was very impatient and demanding. At the end I didn't let him finish my nails because he was so rough. They also took a walk in mid appointment, so I spent about 2 1/2 hours there for a dip mani and gel pedi even though they started on me right away. I had dip on my nails already that needed to be soaked off but they took the walk in so my cuticles and part of my fingers turned yellow from soaking in acetone for so long. My toes look decent.. little bit on my cuticles on a few nails. The color choices for gel were great. If your going to come here then wait until the older woman is available. She did an amazing job on my best friend and was so sweet. Pictures say it all.

We had a great experience while there, but I hadn’t noticed how bad my daughters pedicure was until we got home and she showed me there was paint on her toes. He missed half her nail on some toes and on others got it on her skin. I could have done a better job at home. If I had seen it there I would have had them redo it. My pedicure was great and had no issues.

We used Camilla Day Spa for years. So when they moved to Pink Nails, we had to follow. My pedicure always looks good and I really like the new location.