Attractive Nails

+1 781-233-0905

304 Lincoln Ave, Saugus, MA 01906 United States of America

Open Today: -

Quick Facts About Attractive Nails

Attractive Nails place has received a range of feedback, both positive and negative. In order to evaluate the strengths and weaknesses of the salon, let's break down the comments and analyze the key points.

First, let's address the negative comments. One customer mentioned that the dip powder and gel products used at Attractive Nails were of poor quality, causing their nails to chip within days. Additionally, they mentioned that their real nails were damaged. This highlights a weakness in the salon's choice of products and application techniques. Customers expect their nails to last and maintain their appearance for an extended period of time, especially when paying extra for services like dip powder and gel. It is clear that Attractive Nails needs to improve the longevity and durability of their nail treatments.

Another customer complained about their nails peeling off within a day of getting acrylic nails with black lines. They felt that the gel polish felt sticky and the acrylic nails were bumpy. This negative experience raises concerns about the quality of the products used and the application technique. Consistency and smoothness are important factors for customers when getting nail enhancements. The fact that the customer was denied a refund and experienced unprofessional behavior from the staff further accentuates the weaknesses of Attractive Nails.

Another customer noted that Attractive Nails had unsanitary practices, such as not disinfecting the tools between customers. This lack of sanitation is a significant weakness for any salon, as customers expect clean and hygienic conditions during their treatments. The fact that the staff would walk away to answer phone calls, leaving customers waiting, is another indication of poor customer service.

Additionally, one customer described the salon as dirty and unsanitary. The technician was coughing without covering her mouth and did not handle the customer's nails properly, causing damage. This type of unprofessional behavior and lack of cleanliness is a major weakness that undermines the trust and satisfaction of customers. It is essential for a nail salon to maintain cleanliness and hygiene standards to ensure customer safety and satisfaction.

On the positive side, some customers expressed that they were satisfied with their experience at Attractive Nails. One customer mentioned that they consistently receive beautiful results from Jenny and that they love the pedicures. This positive feedback highlights a strength in the salon's ability to provide satisfactory services in terms of the end results.

Another customer mentioned that they have been going to Attractive Nails for the past six years and only see a specific technician, Kathy, who they consider to be professional and sanitary. This positive feedback speaks to the strength of having reliable and skilled staff who can consistently deliver satisfactory services to customers.

Overall, the weaknesses of Attractive Nails place can be summarized as follows: poor quality products, inconsistent application techniques, lack of sanitation practices, unprofessional behavior from staff, and poor customer service. On the other hand, the strengths include positive feedback regarding the end results of certain technicians and the presence of skilled and reliable staff members.

To improve, Attractive Nails needs to address the weaknesses highlighted in the negative feedback. They should invest in higher-quality products, train their staff to improve their application techniques, implement strict sanitation practices, and work on their customer service skills. By taking these steps, they can strive to provide a consistently satisfying experience for all customers.

Best TL Reviews

If I could give this business a 0 I would! I get dip powder on my hands and gel on my feet. Which is an extra charge because it’s supposed to last longer but the products they use is so cheap that my nails chipped right away within days. This isn’t normal at all! Good Gel and dip powder should last atleast 3 weeks. My real nails are ruined, not to even mention it took 3 hours at the salon for the product to only stay a few days. I came back for a fix and it chipped again within days. Use your money and time at a place where they actually care about the quality of nails! A great example is Style nails in Danvers! Whenever I go there the gel could stay on forever until your next fill and the dip powder won’t crack one bit. These pictures are a few days after I got them fixed!

Zoom in to get the full effect. I’m still sitting here drying and they think this looks professional and this was the second attempt at trying to get it right. I feel bad because they seemed nice until I wanted a redo and they started talking in a different language. I hate complaining but I have too big events coming up and I want to look good. Am I asking for too much for asking for what I am paying for, which isn’t cheap?

I usually never leave reviews but I had the worst experience at this place. I called before to see how much a acrylic set would be and they told me 45, I go in to get my nails done and she says it’ll cost 10$ extra because I asked for black lines. The gel polish felt sticky when I touched it right after getting them done, then the next day they started to peel off. The acrylic nail was bumpy as well. The gel nail polish is very bad quality, customer service is horrible. I called for a refund and they refused to give me a refund, the manager said she couldn’t do it. I did not want my nails fixed at this place because of the low quality gel nail polish. The women hung up on me three times, and did not answer the phone when I tried calling back. Unbelievable! I spent 115$ with my bf and sister. My sisters gel nails chipped a day after getting them done as well! My bfs clear top coat completely chipped off a day after. They have cheap nail polish that is not worth spending a lot of money on! This is ridiculous. Do not come here!!

Walking into Attractive nails was clean and was seen right away for my pedicure. I was not happy that they do not disinfect there tools when doing pedicures and manicures. I noticed that they use the same ones on another customer that came in as my nails were drying. Why I gave a two star rating is because I noticed that the employees that work on a customer walk away and answer there cell phones letting the customer hanging and waiting til there call is finished. I will not go back to Attractive Nails knowing that there do not sterilize there tools. It is not sanitary.

I got a dip manicure. The place is very dirty I have never been to a nail salon this unsanitary. The women doing my nails was coughing in front of me with her mouth open. She took my dip off by ripping off my nails breaking them all. I asked her is she had a color by showing a picture she told me to go find it myself. I had been growing my nails out and told her to keep the length twice she filed them down to sharp points. I will never go here again this is the worst nail salon I have been to. I left disappointed don’t like the manicure one bit!

I absolutely love this place. My nails and my toes always come out beautiful. Jenny never disappoints. She gives the best pedicures I’ve ever had.

I took my daughter in after dance class to paint her toes and nails since it was right next store and the experience was not great. I loved that they had a chair for little girls but that’s about it. I felt the lady was a bit rough with my daughter as well. She only did 1 coat of polish and 1 day later all of her nails and toes are chipped and a couple fingers missing polish all together. I asked if she could do a flower or something on her nails but was either ignored or somehow the lady didn’t hear me from a foot away. I definitely won’t be returning.

I only get my pedicures here for the last 6 years. I get gel and it always lasts. I only see Kathy. She is the best there professional sanitary. I’m not sure about the other workers but, if you decide to come here make sure you only see Kathy!