Quick Facts About A & A Beauty Supply
Strengths:
1. Open on Christmas day: The fact that A & A Beauty Supply was open on Christmas day shows their dedication to customer convenience and meeting customer needs. This flexibility in operating hours can attract customers who may urgently need beauty products even on holidays.
2. One-stop shop for all beauty supplies: Customers appreciate the convenience of finding all their beauty supply needs in one place. This saves them time and effort from having to visit multiple stores to find different products.
3. Knowledgeable workers: The comment mentions that the workers at A & A Beauty Supply are knowledgeable about the products and can assist customers in finding the right products for their needs. This is a strength as it enhances the customer shopping experience and builds trust in the store's expertise.
4. Great customer service: The positive comments highlight the great customer service at A & A Beauty Supply. Friendly and helpful staff can create a positive atmosphere and encourage customer loyalty. Good customer service can also lead to positive word of mouth, attracting new customers.
5. Good prices: Positive comments mention that A & A Beauty Supply offers competitive or reasonable prices. This gives the store a competitive advantage over other beauty supply stores and can attract price-conscious customers.
6. Clean and organized store: A well-maintained and organized store can create a pleasant shopping experience for customers. It helps customers easily find what they are looking for and reflects positively on the store's overall image.
Weaknesses:
1. Rude and overpriced: One negative comment suggests that A & A Beauty Supply has issues with rude behavior and high prices. Rude behavior can drive customers away and harm the store's reputation. Overpricing can also be a deterrent for customers, especially if they can find the same products at lower prices elsewhere.
2. Refusal to give refunds: The negative comment mentions that A & A Beauty Supply refused to give a refund for a defective product. This suggests a poor return or refund policy, which can frustrate customers and lead to negative reviews and decreased customer satisfaction.
3. Allegations of shady business practices: Another negative comment accuses A & A Beauty Supply of "shady business practices" and urges people not to support the store. These allegations can seriously damage the store's reputation and scare away potential customers.
4. Potential issue with customer diversity: The negative comment suggests that there may be some dissatisfaction among black customers. It is important for a business to ensure equal treatment and fair practices for all customers, regardless of their race or background. Failing to do so can lead to negative reviews and potential loss of customers.
In conclusion, A & A Beauty Supply has several strengths, including being open on holidays, offering a wide selection of beauty supplies, having knowledgeable staff, providing great customer service, offering competitive prices, and maintaining a clean and organized store. However, there are also weaknesses, such as allegations of rude behavior, overpricing, refusal to give refunds, and potential issues with customer diversity. Addressing these weaknesses and improving customer experiences can help A & A Beauty Supply further enhance its strengths and attract more customers.
Best TL Reviews
Was home for the Christmas Holiday and they was open on Christmas day, loved it, I needed to grab some hair products.
Love this store!! One stop shop for all beauty supplies! Workers are very knowledgeable for your needs and great customer service.
Terrible..Very rude..Over priced..I wont be back
Dont spend your black dollars with these new owners. They are cut throat. They sold me a pair of clippers for 80 bucks that didnt work and refused to give me my money back. Threaten me with police action even after i told them im an ex cop and what they are doing is wrong. Even talked down on me attempting to incite hostility. Do not give them your money black people. I am going to try and destroy their shady business practices.
This place is amazing! I was truly blown away with the selection and fantastic prices at A and A! Excellent customer service by Jamil. So friendly and helpful, really made this girl feel right at home! This is my hair mecca from now on!
Very kind staff, great prices! Very clean and organized also. I used to drive miles to find good reasonable extensions, now I can just go 4 mins always from my home! Keep up the good work guys.
My latest visit was amazing. The two men (Jamil and Aj) working there today were adorable and the hospitality was off the charts. There is a beauty supply store across the street but I think a&a has my service from now on. ????????????????????????????????
I was able to find what I needed. The store was clean, staff was friendly and there's so much to see. This store is a favorite of mine.
A & A Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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