A J Nails & Spa

+1 586-776-9988

23521 9 Mack Dr, St Clair Shores, MI 48080 United States of America

Open Today: -

Quick Facts About A J Nails & Spa

A J Nails & Spa has received a mix of positive and negative comments, which provide insights into their strengths and weaknesses. It is important to consider these comments collectively to form a comprehensive understanding of the salon.

Starting with the strengths, many customers have appreciated the friendliness of the staff at A J Nails & Spa. They mentioned that the staff takes their time to ensure that the customer's nails look good and that they have positive experiences at the salon. This indicates that the salon prioritizes customer satisfaction and provides a welcoming environment. Additionally, customers have praised the cleanliness of the salon, noting that it is exceptionally clean and well-maintained. This is crucial for maintaining hygiene standards and creating a pleasant atmosphere for customers.

Another strength highlighted by customers is the selection of services offered at A J Nails & Spa. They mentioned that the salon provides a variety of options, including gel pedicures and different nail color choices. This indicates that the salon caters to a range of preferences and needs, allowing customers to find the service that suits them best. Additionally, the salon has been described as fast and efficient, with customers mentioning that they were taken care of immediately, even as walk-ins. This indicates that the salon values customer convenience and strives to serve them promptly.

Moving on to the weaknesses, several customers have expressed dissatisfaction with the quality of service provided at A J Nails & Spa. One customer mentioned that their nails were shaped unevenly and that they had to give specific instructions to the nail technician. Another customer complained about the inconsistency in nail length and shape, as well as the accidental skin filing. These comments suggest a lack of attention to detail and possibly a lack of skill in providing the desired nail services.

Furthermore, some customers have mentioned that the nail technicians at A J Nails & Spa seemed confused or unsure about certain requests. One customer noted that the nail technician was unable to do a French set, which is a common request at a nail salon. This indicates a potential lack of expertise or training among the staff. Additionally, one customer felt uncomfortable and hurt by the nail technician's comments and actions, which is unacceptable and reflects poor customer service.

Price transparency and consistency have also been mentioned as weaknesses. One customer mentioned that the prices quoted to them varied depending on the specific nail technician, leading to confusion and frustration. This lack of clarity in pricing can be off-putting to customers and may result in dissatisfaction or misunderstandings.

In conclusion, A J Nails & Spa has both strengths and weaknesses based on the comments provided. The strengths include friendly staff, cleanliness, a range of services, and prompt service. However, the weaknesses include inconsistencies in service quality, confusion or lack of expertise in fulfilling certain requests, poor attention to detail, and issues with price transparency. It is important for the salon to address these weaknesses by providing adequate training to staff, improving attention to detail, and ensuring consistent and transparent pricing. By addressing these issues, A J Nails & Spa can enhance their overall customer experience and reputation.

Best TL Reviews

Terrible terrible ! I went in the salon 2/23! Day before my birthday. The older lady did my nails. I showed her a picture of a French set and she seemed extremely confused. I asked if if she could do it and she said yes and then she asked if I wanted a color. It felt like she didn’t even want to do my nails. I asked for oval and she shaped them and they were so uneven. She started painting the white French and it was so thick. I showered the her picture again and she tells me she can’t do that. I’m confused on why you work at a nail salon if you can’t do French. I told her I wants a cream base coat and she told me she couldn’t do that. After she said that I taught her about doing the base coat first to hide seeing the mail that was glued down. But she had an attitude. I asked to to make the French oval and not v shape and she said that she couldn’t. The size of my nails are not even and acrylic is so sloppy and uneven. I’ll include the picture I showed her vs the two pictures of what she did. I went there to get my nails done right before I have my baby and she asked me why I was getting my nails done if I have a baby and was making fun of my swollen hands. I told her I was pregnant and she was like oh. I could tell she was complaints to the other nail tech next to her! She was grabbing and trying to twist my fingers. I was already self conscience about my pregnancy hands and she really hurt me. Made me extremely uncomfortable. I believe her name was Tammy. Terrible experience. I believe all mothers/ Woman deserves to get pampered and not criticize for getting the their nails done. Don’t waste your money there.

I absolutely will never ever go back!

Worst experience ever in a nail salon.

The lady who took care of me was very ruff with my arm/hand to begin with, she didn’t say one word except the shape. She didn't shape them right at all, one nail was longer than the others and they were totally different shapes. I literally had to tell her what to do then the fill didn't even touch my Cuticles.

I went with a friend they charged her $40.. my lady told me $50.. (I got two nails put on because they fell off).

So I said its $10 extra for two nails?! They she said $45.. by this I am so fed up I gave her the money and walked out.

Below is a picture… I got my nails done Friday it is now Tuesday.

Such a good experience. The staff are friendly and take their time to make sure your nails look good. They have a lot of different options depending on what you need and are willing to do gel pedicures as well! The space is exceptionally clean and welcoming and I've had nothing but positive experiences here!

I never leave reviews but common ????????‍♀️ None of my nails are the same length and the shape is different on all of them. & the girl filed my skin off on one nail.

No complaints here! Came in for a gel pedicure, and my nail tech did what needed to be done. It's a very cute nail salon. Everyone was so nice! I absolutely loved my full set. Definitely coming back.

Great service, super fast, nails look amazing! Came as a walk in with my mother and sister at around 1pm and they took care of us immediately. So many nail color choices.

Never have I ever had a complaint here. Super clean and friendly, you will never walk in or out without being greeted. Before I found someone I favor, I'd hop around each employee and I've found literally everyone does an awesome job.

Love the staff at AJ nails spa. They are friendly and do a wonderful job. They keep their place super clean and I feel very comfortable every time I visit.