aCK Nails & Hair Salon

+1 843-361-7175

3300 Hwy 17 S c, North Myrtle Beach, SC 29582 United States of America

Open Today: -

Quick Facts About aCK Nails & Hair Salon

ACK Nails & Hair Salon has both strengths and weaknesses based on the comments provided. One strength mentioned is the cleanliness and warm decor of the salon. This creates a pleasant and inviting environment for customers. The friendly staff is also praised, which contributes to a positive customer experience. These factors indicate that ACK Nails & Hair Salon pays attention to creating a comfortable and welcoming atmosphere for their customers.

Another strength highlighted is the quickness and skill of Linda, a nail technician at the salon. This is valuable to customers who prefer efficient services and dislike spending excessive time in a salon. Additionally, the use of protective shields between customers and employees during cold/flu season is noted as a positive safety measure. These strengths suggest that ACK Nails & Hair Salon prioritizes customer convenience and safety.

One weakness mentioned is the upselling tactics used during eyebrow waxing. The customer expresses dissatisfaction with being repeatedly encouraged to do additional waxing. This indicates that the salon may prioritize increasing sales over providing a comfortable experience for customers who have clearly stated their preferences. Additionally, the lack of visibility in choosing nail polish colors is criticized. The customer would have preferred to see the actual polish bottles rather than picking from fake nail cards.

Another weakness highlighted is a customer's negative experience with a pedicure. The customer mentions that the massage during the pedicure was only one minute per foot and that the paint job was unsatisfactory. This suggests a lack of attention to detail and quality in providing services. The customer also mentions that the price of $60 for a pedicure was not justified based on the poor experience. This indicates that ACK Nails & Hair Salon may charge premium prices without delivering the expected level of service.

One comment describes a negative encounter at the salon during a polish change. The customer states that they were quoted $20 for the service but were later charged $28. This discrepancy in pricing, combined with the staff's attempts to push additional services, suggests dishonesty and a lack of transparency in the salon's practices. The customer feels that they were scammed and expresses disappointment in the overall experience.

However, there are positive comments as well. One customer mentions a positive experience with a unique nail design done by Christine. This indicates that ACK Nails & Hair Salon has skilled technicians capable of providing creative and specialized services. Another customer appreciates the salon's friendliness and compliments their waxing services. This suggests that some services provided by the salon are satisfactory and well-executed.

One weakness mentioned is the need for renovation. This suggests that the physical appearance of the salon may be outdated or in need of improvement. Additionally, the criticism of fees for using a credit card may indicate a lack of convenience for customers who prefer cashless transactions. These factors indicate that the salon may need to invest in upgrading its facilities and considering modern payment options to enhance the overall customer experience.

Finally, a customer expresses dissatisfaction with a gel manicure experience. The nail technician's forceful attempts to upsell gel services, coupled with a lackluster manicure, result in a negative sentiment towards the salon. This suggests a lack of attention to customer preferences and a disregard for providing satisfactory services.

In conclusion, ACK Nails & Hair Salon has several strengths and weaknesses based on customer comments. The strengths include cleanliness, friendly staff, quick services, and safety measures. However, there are weaknesses in terms of upselling tactics, poor service quality, pricing discrepancies, and outdated facilities. ACK Nails & Hair Salon should address these weaknesses to improve the overall customer experience and maintain a positive reputation.

Best TL Reviews

I got overwhelmed trying to choose a salon here in North Myrtle Beach, and randomly passed by this one so, stopped in, and stayed! Same prices as any other. It was clean, warmly decorated, and friendly staff. I was really, really impressed with Linda’s quickness matched with skill. I hate sitting in a nail salon for hours. She got me in and out in about 1 hour for this full set of powder dip nails. They have protective shields up between customer and employee, so that’s good for cold/flu season safety, but you can still hear each other. I love the ombré pink/white she did, they look amazing and feel strong and like they’ll last for awhile. Thanks Linda, I’ll see you next time. ????

Love these ladies! Been going to them for 20yrs, they still have my favorite polish (even though we had to upgrade to gel, Christine still found a match!) I only go to them and I live 3hrs away, so that should tell you about them! Never disappointed, always pleased!

I had my eyebrows waxed and she kept trying to upsell me to have more waxing done - not happy after I said NO the first time. I didn't mind the pedicure, but I would rather "see" my polish bottle when choosing a color instead of picking it from the fake nail cards. I'll keep looking for a place I like in NMB to get a pedicure. This place didn't make me feel like a welcome customer.

OMG, this was literally the worst pedicure I have ever received and to think I paid $60 for a "top of the line" pedicure. The massage lasted about 1 minute on each foot and I could've gotten a better paint job from a kindergartener, LOL

They staff was very nice but not good at the job. It was a basic pedicure with a bad paint job for a spa price.

Let me start by saying if I could rate ZERO, I would!! Went to this salon for my mom for a quick polish change. Was told it would be $20 for the both, but not after trying to push other services and upgrades which we politely declined as we didn’t have the time for a full service appointment. Fast forward to checking out, I hand him $28 for the polish change and tip and he says,

No, No, No… $20 each… ummm, that’s not what you said, and when I began to question, he says well $20 on one, $15 on other. These were the same exact thing so now all of a sudden that’s changing too. Who charges $20 for a 5 min mediocre polish change?!? These people are total SCAM artists and should be ashamed of themselves! Run as fast you can!! I only wish that I had read some of the reviews before going because it looks like we are not the first people that have been screwed over. It totally makes sense why on a Saturday this place was not busy.

If you need a unique design go see Christine at CK nails she did a great job. I got mermaid nails for my upcoming cruise

Very nice salon and super friendly staff. Really like this place. Wonderful people and my wax job was the best. We were there for pedicures, manicures and some waxing. All really well done.

I called to check availability as it was Monday am early they were able to fit us in. Definitely a keeper -1⭐️ only bc it needs a little renovation and there are fees for using a cc. The chairs for manis have been used a lot. We will definitely be coming back though for sure.

The lady kept trying to force me to use gel to the point where I was getting irritated with her. I still paid $30+ (cost of a gel manicure) for the worst manicure and customer service I’ve ever experienced. She trimmed my nails, barely shaped them, didn’t even buff them (see the pic), then gave me one coat of polish and my nails are worse now than before. Been here a few times because I live down the street but I won’t ever be going back after this experience.