Addison Nails

+1 301-333-1334

6516-f, Central Ave, Seat Pleasant, MD 20743 United States of America

Open Today: -

Quick Facts About Addison Nails

Addison Nails place has several strengths and weaknesses based on the comments provided.

One of the strengths mentioned by customers is the relatively short wait time. The first commenter states that they were able to get their nails done in 30 minutes or less of waiting time. This indicates that the salon is efficient in managing their appointments and walk-in clients. Quick service can be a significant advantage for customers who are looking to get their nails done promptly.

Another strength mentioned is the friendliness and skill of the nail technicians. Multiple customers mention specific nail technicians by name and express that they are happy with the service they received. This indicates that the staff at Addison Nails place are skilled in their craft and provide quality work. Additionally, the positive comments about the friendliness of the technicians suggest that the salon has a welcoming and pleasant atmosphere.

Customers also appreciate that the salon offers gel manicures. One customer specifically mentions that they get a gel manicure every three weeks and that their technician, Lien, always does a wonderful job. The availability of gel manicures can be a strength for the salon as it caters to the preferences of customers who prefer long-lasting and chip-resistant nail polish.

Another strength mentioned by a customer is the soothing and relaxing atmosphere of the salon. This contributes to the overall experience of getting a manicure or pedicure and can enhance customer satisfaction. A relaxing environment can make customers feel more comfortable and enjoy the treatment more.

However, there are also weaknesses mentioned in the comments that need to be addressed. One customer was disappointed when they arrived at 6:30 PM and were told that the salon takes their last client at 6 PM. This miscommunication resulted in the customer not being able to receive the service they desired and left them unsatisfied. This indicates a lack of clear communication or adherence to the stated closing time, which could be improved to avoid customer dissatisfaction.

Another weakness mentioned is a negative experience with a pedicure. A customer mentions that they were not satisfied with the pedicure they received, stating that the technician did not put anything in the water and tried to charge extra for basic foot scraping. This indicates a lack of attention to detail and potentially poor training of the pedicure technicians. Inconsistent quality in pedicures can be a significant weakness for the salon as it can deter customers from returning for this specific service.

Lastly, one comment mentions a BBB complaint without providing further details. While it is unclear what the complaint was specifically about, the mention of a BBB complaint suggests that there may be substantial issues or concerns with the business that need to be addressed. Complaints filed with the Better Business Bureau can damage the reputation of a business and indicate potential weaknesses in their operations.

In conclusion, Addison Nails place has several strengths, including quick service, skilled and friendly technicians, availability of gel manicures, and a soothing environment. However, there are also weaknesses, such as miscommunication about closing times, inconsistent quality in pedicures, and the mention of a BBB complaint. Addressing these weaknesses and improving customer satisfaction in all services offered can contribute to the success and reputation of Addison Nails place.

Best TL Reviews

Went there twice and was pretty decent service. I’ve only come as a walk in and was able to get them done in 30 minutes or less of waiting. (It’s possible the wait time could be more if you arrive at a busier time/day so please be patient if you do!) The nail techs were pretty nice and made sure they did my nails pretty well. I give 4 stars instead of 5 because the outcome isn’t perfect but I still leave pretty satisfied at the work! ????

The two techs I use are Bamboo and Annie ( Anna). Walk-ins are welcome but sometimes appts are necessary. Very pleasant

This place is very low key, but a gem in the community. They still do great work, and it’s always a chill relaxing environment… Bamboo is very good!!!

i get a gel manicure here every 3 weeks by Lien & she always does a wonderful job & she is very kind. Definitely recommend.

The hours say they close at 8pm. I arrived at 6:30 and they said they take their last client at 6 pm and I could get a pedicure, only. I left!!!

BBB COMPLAINT!

Love the ladies...they do a great job and they're professional

The nail tech did good however the pedicure was a HOT MESS! I told her I didn't want gelon my toes regular polish. She didn't put anything in the water & tried to charge me an extra 5 dollars to scrape my feet! If I'm NOT mistaken isn't that part of a pedicure?? Won't be returning for my feet! The pedicures are horrible!

I was coming to get a fill in but my acrylic was so bad Bamboo replaced it with a new set, she was GREAT she took her time on my nails, I’ll definitely be returning… the atmosphere was very soothing & relaxing.