Quick Facts About All that Jazz A Jalainna Ellis Salon and Spa
Strengths:
1. Customer satisfaction: Multiple customers have expressed their happiness with the services provided at All That Jazz. They have mentioned being satisfied with their haircuts, styles, and colors. This indicates that the salon has a track record of providing quality services and meeting customer expectations.
2. Skilled stylists: Customers have specifically mentioned several stylists by name and praised their skills and expertise. This indicates that the salon has a team of competent and talented stylists who are able to deliver excellent results.
3. Friendly and professional receptionist: Customers have mentioned that the receptionist at All That Jazz is friendly and professional, offering coffee or water upon arrival. This creates a welcoming and positive first impression for customers.
4. Upbeat and friendly atmosphere: Customers have mentioned that the salon has a bright, clean, and welcoming ambiance. They have also appreciated the friendly and upbeat demeanor of the stylists. This indicates that the salon provides a positive and enjoyable experience for its customers.
5. Good communication and consultation: Multiple customers have mentioned that their stylists at All That Jazz listen to their needs and preferences. This indicates that the salon values effective communication and provides thorough consultations to ensure customer satisfaction.
Weaknesses:
1. Inconsistent front desk service: One customer mentioned that the front desk staff can be grumpy and short at times. This indicates that there may be some inconsistency in the friendliness and professionalism of the front desk service, which could potentially lead to a negative customer experience.
2. Poor lighting: One customer mentioned that the salon has poor lighting, making it difficult to see the results of a dye job until after leaving the salon. This suggests that the salon may need to improve its lighting conditions to ensure that customers have a clear view of the services they are receiving.
3. Dye job issues: One customer expressed dissatisfaction with the dye job they received at All That Jazz. They mentioned hot roots, inconsistent color, and incorrect shades. While the customer attributes the issue to the brand of dye used, this still reflects negatively on the salon's ability to achieve satisfactory results for all customers.
4. Negative experience with a specific stylist: One customer had a negative experience with a stylist named Stephanie. They mentioned a painful hair ripping experience, incorrect color, and crooked bangs. This indicates that there may be inconsistencies in the skill and quality of service provided by certain stylists at the salon.
Overall, while All That Jazz A Jalainna Ellis Salon and Spa has several strengths such as customer satisfaction, skilled stylists, and a friendly atmosphere, there are also some weaknesses related to inconsistent front desk service, poor lighting, and negative experiences with specific stylists. These areas need to be addressed in order to ensure a consistently positive customer experience.
Best TL Reviews
I’ve been going to Jalainna for years and always walk away happy. Two of my kids also have their hair done by Jalainna and also very pleased. My son is very particular, having had bad experiences at other salons, and he is 100% satisfied. Love the salon and all services!!
Best place for eyebrow waxing! Staff is usually friendly, but front desk is/can be grumpy and a little short at times. Overall though, the best place for eyebrows in Cheyenne!
I would give a 0, if possible. Unfortunately, I had given this place the benefit of the doubt. The salon has very poor lighting so it's impossible to see the terrible dye job until after you've left. Convenient? A couple times I had to go back due to hot roots and inconsistent color, but apparently the problem is the brand of dye, or so they claim. Stephanie wasted my time and money on multiple occasions, but the last time was the last straw. She painfully ripped through my hair, left me with orange splotches and all over the wrong color (think burgundy instead of chocolate brown), and crooked bangs. Save your money, and go to CO, unless you want to spend even more money fixing it.
Brandy did a great job of taking my hair from shoulder length to pretty short! I will definitely continue going to All That Jazz!
I’ve been seeing Shannon at All That Jazz for several months now, and my hair has NEVER looked so good! She gave me a great cut that even styling-challenged me can make look good, and my color and highlights look amazing. I get compliments on my hair all the time. She’s also fun to talk with during my appointments, and she gets it when I have to get work done. I’m fortunate to have known some fabulous stylists in my time, but Shannon is the Queen in my book!
I just got my hair done here for the first time today. When I walked in I greeted and offered coffee or water from the receptionist, she was very friendly and professional. The building is bright, clean and welcoming. Barb was my stylist and she was wonderful. She is very upbeat and friendly. She was smiling through the whole process, I couldn't help but smile. I can see she loves what she does. She did exactly what I wanted. I have curly hair and she knew how to work with it. I couldn't be happier with my cut and style. My whole experience was awesome. Thank you Barb.
I love my stylist Barbara. She's fantastic. I extremely fine hair and she cuts it beautifully every time. She really listen to what I'm saying and works her magic!
I've been Melissa's customer for almost three years. She turns my mousy brown hair into a gorgeous shade of blonde. I enjoy our little two hour chat session while she works her magic. Her cut, color and style always leaves me feeling beautiful and sexy. What more could a woman ask for? :)
Place Pictures
All that Jazz A Jalainna Ellis Salon and Spa Info
Amenities
From the business
-
Identifies as women-owned
Accessibility
-
Wheelchair accessible elevator
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Amenities
-
Gender-neutral restroom
-
Restroom
-
Wi-Fi
Crowd
-
LGBTQ+ friendly
Planning
-
Appointments recommended
Payments
-
Checks
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places