Solar Nails & Spa

+1 208-478-6888

1000 Pocatello Creek Rd # E1, Pocatello, ID 83201 United States of America

Open Today: -

Quick Facts About Solar Nails & Spa

Solar Nails & Spa has both strengths and weaknesses based on the comments provided. Let's analyze them below.

Strengths: 1. Friendly staff: Multiple commenters mention that the staff at Solar Nails & Spa are very nice and friendly. This creates a positive and welcoming atmosphere for customers.

2. Good conversation: Customers appreciate engaging conversations with the staff during their appointments. This shows that the staff is not only skilled at their work but also able to create an enjoyable experience for customers.

3. Attention to detail: One customer mentions the staff's amazing attention to detail. This indicates that the salon takes pride in their work and ensures that every customer receives precise and meticulous services.

4. Decent prices: The mentioned prices are described as reasonable or decent, indicating that Solar Nails & Spa offers competitive pricing that appeals to customers.

5. Gel manicures: A customer specifically praises the quality of the gel manicure they received. This suggests that the salon has skilled technicians who excel in this area.

Weaknesses: 1. Lack of focus and care: A customer mentions that due to having only two staff members, their nails were not given sufficient care and attention. This led to skin irritation and bleeding. This implies that the limited staff may result in rushed services and possible lapses in quality.

2. Inconsistent quality: One customer mentions that their nails looked unprofessional, uneven, and were done incorrectly. This indicates that the salon may have inconsistent service quality, with some technicians providing subpar work.

3. Insufficient cuticle work: Another customer comments that no cuticle work was done during their visit. Neglecting cuticle care can lead to the lifting of artificial nails, reducing the longevity of the manicure.

4. Quick and basic pedicure: One commenter notes that the pedicure offered by Solar Nails & Spa is very basic and not worth the price. They also mention that the service feels rushed, with a lack of thoroughness and insufficient massage time.

5. Inconsistent customer service: A customer indicates that they were denied service despite arriving before others who were given priority. This inconsistency in customer service can create a negative experience for customers and can lead to frustration and disappointment.

Based on these comments, it can be concluded that Solar Nails & Spa has strengths in terms of their friendly staff, good conversation, attention to detail, decent prices, and expertise in gel manicures. However, they have weaknesses such as a lack of focus and care, inconsistent quality, insufficient cuticle work, quick and basic pedicures, and occasional inconsistencies in customer service. It is essential for the salon to address these weaknesses in order to improve customer satisfaction and attract repeat business.

Best TL Reviews

I made an appointment to get a fill and color change at 2pm on a Saturday. The ladies are really nice and the price wasn’t bad but it was a little weird having two people going back and forth working on my nails. They were the only two people working so it makes sense but I feel like it led to them not focusing as much on what they were doing and not being as careful with my nails. I left with a lot of the skin around my nails irritated and bleeding from them not being careful. They also didn’t provide any cuticle oil or lotion or anything afterward which would’ve been nice. The finished nails don’t look terrible but I don’t think I’ll be going back unfortunately

I think they are very sweet people but my nails look unprofessional, uneven, and they were done incorrectly. I'll be lucky if they stay on. No cuticle work was done so that will cause lifting. My nail was barely roughed up so that will cause lifting as well. If I wanted some plastic and acrylic slapped on my nails I could have done it better at home. I wanted someone else to do it because I feel I don't have the time. Now I'll for sure make the time.

These ladies are great! We have tried other places in town and keep finding ourselves back at solar. Not only do they do a good job, but they are also fun to talk to. They always have funny stories, and you can tell they are excited to have you in their spa.

LOVE my gel manicure! The Deluxe Spa Pedicure was wonderful as well!

I just moved to Pocatello, and have gone to 4 different salons and have found my home with Solar Nails & Spa! Thank you, Wendy and crew!

Went in for the first time and I have to say, the attention to detail they provided was amazing. The conversation was great. The work I came out with was out of this world!

I love this place. The people here are so nice n friendly. Made me feel welcomed.... fist time for nails and it was perfect. Also got their royal pedicure too and it felt so awesome. I would highly recommend them to anyone. Decent prices ????????????????????

Very basic pedicure for $35. They upcharge for removing polish ,removing calluses and clipping nails. They barely massage your feet and are done in 20 minutes. The employees are really nice! But it is not worth the price.

Walked in asked for pedicure and manicure was 4pm, after I walked in 4 people walked in asked for same thing I was told they couldn't get me done because the people that walked in after me stating they need to get done first, wow they just walked in they close at 7pm as I was walking out another gal walked in they told her to have a seat.