Quick Facts About Alton Hideout Cafe
The Alton Hideout Cafe appears to have a mix of strengths and weaknesses based on the comments provided. Some of the strengths include the good value and high quality fry-up, the location with convenient parking, and the spaciousness of the cafe with a bar table for people-watching. Additionally, many customers appreciate the friendly staff, prompt service, and relaxing environment. The cafe is also praised for having a varied menu with delicious food.
On the other hand, there are several weaknesses that have been mentioned. One recurring issue is the decline in quality and service, with some customers noting that the cafe has "gone downhill recently." Some customers have encountered disinterested staff who forget about their drinks. Another criticism is the cost of certain items, such as the Polish breakfast, which some customers feel is too expensive for the portion size. There have also been complaints about slow service, particularly when it comes to hot drinks, as well as the quality of certain items like a dense flapjack.
In terms of customer satisfaction, there seems to be a divide between those who have had positive experiences and those who have had negative ones. Some customers praise the cafe for its prompt service, good quality food, and friendly staff. These customers are likely to return to the cafe and appreciate the reasonable prices. Others, however, have expressed disappointment with the service, especially in regards to the delayed arrival of drinks and the lack of attention to complaints about the quality of certain items. These negative experiences have soured their opinion of the cafe and make them question the cafe's commitment to customer satisfaction.
The Alton Hideout Cafe has an advantage over other eateries in terms of efficient service, reasonable prices, and a friendly atmosphere. However, the declining quality and service, as well as certain issues with specific menu items, are significant weaknesses that need to be addressed. It is important for the cafe to ensure consistent high-quality food, attentive staff, and prompt service to improve customer satisfaction. Additionally, addressing customer complaints and offering solutions or apologies when issues arise is essential for maintaining a positive reputation. Overall, the cafe has the potential to be a great spot for customers to enjoy a meal, but there are areas for improvement that should be focused on in order to enhance the overall experience.
Best TL Reviews
Good value high quality fry up! Good location with parking on the street outside! Plenty of space and a bar table to sit and watch the world go by!
Has sadly gone downhill recently.
Lots of staff, but they seemed disinterested, and completely forgot about our drinks.
I ordered the Polish breakfast. Quality of the food was fine, but the quantity/price was extortionate - even taking rising prices into account. Over £7 for what was effectively a small portion of scrambled egg on toast.
Been going to the hideout cafe to get some work done on my laptop while enjoying a drink. Used to do this in Nero, but the hideout is a world above in terms of service.
No long waits at the till. I can just order my drink & snack then sit down to have my order arrive minutes later. Good quality drinks, relaxing environment, and a friendly service experience.
We frequent this establishment on a regular basis and normally have nothing but praise for this cafe. Visited today 17/12 and ordered lunch, had to chase up the coffees twice before finally arriving. We had nearly finished our panini before they arrived. Had a flapjack which when it arrived was like a brick. Pointed out to the staff when we left and they were not interested and said they didn’t make the cakes, NO they sell them. Need to check their products, this had been hanging around for days.
Myself and the wife had 2 fantastic full English breakfasts. Good quality food and nice and hot with prompt service. Will definitely return.
Lovely place, can often be found in there on a Sunday. Nice varied menu with delicious food. Friendly helpful staff.
Always busy, very reasonably priced & friendly efficient service to serve your food after ordering at the counter. A lot of other eateries could llearn a lot from this establishment
What a lovely cafe this is, great food & good prices with friendly staff. Excellent views over the runway with ample indoor & outdoor seating areas and large car park. A local cafe full of character and loved our visit here.
Place Pictures
Alton Hideout Cafe Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Offerings
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Coffee
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Kids' menu
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Quick bite
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 04:00 PM |
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| Tuesday | 08:00 AM - 04:00 PM |
| Wednesday | 08:00 AM - 04:00 PM |
| Thursday | 08:00 AM - 04:00 PM |
| Friday | 08:00 AM - 04:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
How to go there
Location
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