Quick Facts About Angie's Beauty Supply (MCDONOUGH)
Angie's Beauty Supply (McDonough) has both strengths and weaknesses based on the comments provided.
One of the strengths of the store mentioned by multiple customers is the friendly staff. Customers appreciate the helpful and welcoming demeanor of the employees. Another strength is the good selection of products. Customers mention that the store has everything they want and need, including a variety of wigs and accessories. The fact that the store is well-stocked is also seen as a positive point.
The store's policy of allowing returns of unused items is seen as a strength as well. This gives customers the assurance that they can try products and return them if they are not satisfied.
The store also offers a loyalty program where customers can save money through discount cards. This is seen as beneficial by some customers as they can get money off their purchases.
Another strength mentioned by a customer is the cleanliness and organization of the store. This demonstrates that the store maintains a clean and tidy environment, which contributes to a positive shopping experience.
However, there are also weaknesses that have been pointed out by customers. One of the main criticisms is regarding the customer service provided by one specific employee, Anita. Customers have mentioned that her broken English causes difficulties in communication, leading to wrong information and poor customer service. They feel that her presence in the company will ultimately lead to buying the wrong products and impacting the store's reputation.
Another weakness mentioned is the pricing of accessories. Customers feel that the accessories are overpriced, making it an expensive shopping experience. This seems to be a significant concern for customers who feel disappointed by spending a large amount of money on a single item.
There are also complaints about the behavior of certain staff members. Customers mention that two young African American girls who work at the register are rude and unprofessional. They claim that the girls engage in gossiping about customers, which creates a negative atmosphere.
One customer also shares their negative experience with the store. They mention feeling uncomfortable during their visit due to the staff's behavior. They claim that the staff was watching them and that their children were told to put back items they intended to purchase. The customer also mentions an incident involving an employee trying to touch their child. This negative experience led the customer to state that they will never visit the store again.
Despite the negative experiences shared by some customers, others have mentioned that the store met their needs and expectations. They praise the store for having what they want and need, as well as the quick shopping experience.
In conclusion, Angie's Beauty Supply (McDonough) has strengths such as a friendly staff, good selection of products, and the ability to return unused items. However, the weaknesses include issues with customer service from certain employees, expensive pricing of accessories, and negative experiences that leave customers feeling uncomfortable. The store's cleanliness and organization and the option of a loyalty program are also perceived as positive aspects.
Best TL Reviews
Friendly staff, good selection of products, and you're able to return unused items.
save your cards and you can even get money off! i recommend coming here due to how clean and organized it is. also have lots of black workers as they would be able to help with more recommendations.
The older aged girl Anita doesn't work in the front because she has broken english, i understand, but to have her working for this company is going to cause people to buy the wrong stuff. She doesn't know anything about the supplies they have and has terrible customer service. She directed me to the wrong area, and we saw her putting the wrong stuff in the wrong places. This causes the prices not to match the tags or labeling. She is very ignorant. Store going down hill because of her.
Not Enough Wigs Accessories Are OVERPRICED!!!!!!!!!!!!! Kind of disappointed the discount cards are no point because you can’t use them until they feel it’s worth it. I spent $300 for ONE THING I think I’ve had ENOUGH
This store has two stars because they do have everything and are fully stocked. This store is not 5 stars because the two young African American girls that work the register is very rude and unprofessional. They just sit there and gossip about people almost every time I come in the store. Honestly, they need new staff.
Always have what I want and need plus some. If you enjoy wearing wigs etc, they keep fresh looks ALL THE TIME!!!
The store is very close to my house and has everything I needed, however, the experience was not good. With being in the store for only a few minutes we felt uncomfortable. My kids love hair wax and it was displayed near the front. So, they stopped to pick a few colors, as we walked off, the guy at the register stopped ringing up his customer and told my kids to put it back repeatedly. In shock, I tell him they plan to buy it. Then we go to the back looking at the hair dryers, and their is a women standing a few feet away from us. WATCHING US! so, I head to the front to just check out and leave. My toddler sat on the little step because it was two customers in front of us. The guy needed to get down the steps, and as I am grabbing my child he puts his hand out in kind of a pushing motion but I stopped his hand before he touched my toddler and told him not to touch my child. Then we check out, I ask about the military discount because it's posted by the card machine, he studies my ID for the longest time and gives me a 5% discount. I appreciate but we will NEVER go back here. I will drive further.
My 8 yr old left feeling some type of way and with a lot of questions as if we did something wrong.
Did not take long at all for what I was looking for. Well stocked store
Angie's Beauty Supply (MCDONOUGH) Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
How to go there
Location
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