Quick Facts About Bella Nail Salon
Strengths:
1. Excellent pedicures: The salon is praised for providing outstanding pedicures, with Billy specifically mentioned as being the best at it. This indicates that the salon has skilled technicians who excel in this particular service.
2. Talented staff: The owner/manager, as well as Christina, are commended for doing a fabulous job. This suggests that the salon has a team of talented and experienced professionals who consistently deliver high-quality nail services.
3. Efficient service: Several customers comment on the quick and efficient service they received at Bella Nail Salon. This indicates that the salon is organized and values its customers' time.
4. Reasonable prices: The salon is praised for its reasonable prices, which could be attractive to customers looking for affordable nail services. This can be a significant strength, especially in a competitive market.
5. Ability to do designs: A customer states that they finally found a place in Jacksonville that can do nail designs. This suggests that Bella Nail Salon has skilled technicians who can meet customers' design preferences.
Weaknesses:
1. Inconsistent service: One customer mentions that Ms. Snow, a specific technician, charges extra for random things and fails to provide the little extras that make the visit worthwhile. This inconsistency in service quality can be a weakness for the salon.
2. Chipping and peeling nails: Two customers report issues with their gel manicures, with one experiencing chipping after only one day and the other experiencing peeling after four days. These negative experiences indicate a possible weakness in the salon's application and durability of gel polish.
3. Poor attention to detail: A customer mentions that they were charged for a $60 pedicure but did not receive all the included treatments, such as the intensive callus treatment, scrub, cooling gel, and moisture mask. This suggests a weakness in the salon's attention to detail and consistency in delivering the services customers pay for.
4. Lack of customer care: Another customer expresses disappointment that their gel pedicure was not done as requested and that their gel manicure could use an additional coat of polish. This indicates a weakness in the salon's ability to meet customer expectations and provide satisfactory results.
5. Price increase notice: One comment mentions that the salon updated its prices, explaining that the cost of products has increased after the pandemic. While this may be understandable, it could be seen as a weakness if customers perceive the prices to be too high compared to competitors.
In conclusion, Bella Nail Salon has several strengths such as excellent pedicures, talented staff, efficient service, reasonable prices, and the ability to do designs. However, there are also weaknesses, including inconsistent service, issues with nail durability, poor attention to detail, lack of customer care, and potential concerns regarding price increases. It is important for the salon to address these weaknesses to ensure customer satisfaction and maintain a competitive edge in the market.
Best TL Reviews
Billy is absolutely the best at pedicures! The owner/manager does my nails and she and Christina both do a fabulous job. I have never left here disappointed. If you are seeking a new nail salon try Bella, you will be glad you did!
Walked in around opening. Immediately got greeted. 10 min wait. Got an eyebrow wax and acrylic fill. Quick but efficient service. Reasonable prices. Just in town visiting, but definitely returning when I come back.
Bella Nail Salon has updated their prices as of 9/1/2021. Please understand that the price for products have sky rocketed after the pandemic. We do hope you choose Bella Nail Salon for all your manicure and pedicure needs.
One of the better nail salons I've been to in Jacksonville, but can only give 4 stars because the last two times I've visited I've gone to Ms. Snow and she seems to find a way to charge me extra for random things I didn't ask for and doesn't do the little extras that makes the trip worth it (offering water and hot towel after the service). I'll keep coming as I'm mostly happy, but make an appointment with someone else if you're trying it out for the first time.
Finally found a place here in Jacksonville that can do designs. And they did a full set the way I like short square round and not too thick.
Honestly I don’t like leaving bad reviews BUT I had a pedi yesterday and it’s already chipping. I asked for a Gel pedi and the nail tech forgot which was no big deal if my nails were not already chipping. I also got a gel mani that is ok, could use another coat of polish. I won’t be going back.
Update: this is day 4 of my gel manicure and a nail is already peeling right off.
I absolutely LOVE Bella Nails! I made an appointment with Billy & he did a phenomenal job on my toes! I have 4 kids so once a month I go have some "mom time" & get massaged & pampered! So worth every penny!
I was charged for the $60 pedicure. It includes the intensive callus treatment which I did not get as you could see in picture. I didn't get the scrub or cooling gel or moisture mask. They charge for what you ask but don't give everything you pay for. I don't think I'll be going there again.
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Bella Nail Salon Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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