Bengal Spice Mintlaw

+44 1771 623888

Peterhead AB42 5BP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Bengal Spice Mintlaw

Bengal Spice Mintlaw Place, based on the comments received, appears to have several strengths and weaknesses that contribute to its overall reputation.

Starting with the strengths, the restaurant receives praise for its excellent customer service. Customers have consistently mentioned that the staff and waiters are friendly, professional, and helpful. This is an important aspect as good customer service can greatly enhance the dining experience and leave a positive impression on patrons. Additionally, the restaurant is commended for its delicious and well-cooked food. Customers specifically mentioned that all the dishes they tried were lovely and tasted amazing. The positive feedback on the quality of the food reflects the culinary skills and expertise of the chefs at Bengal Spice.

Another strength of Bengal Spice is its versatility in catering to different dietary preferences. Reviewers have highlighted that the restaurant offers plenty of plant-based and vegan options, catering to those who do not consume meat or dairy. This shows that the restaurant is attentive to the needs and preferences of its customers and strives to provide a diverse menu.

Furthermore, the cleanliness and tidiness of the restaurant are praised. Cleanliness is an essential aspect of any dining establishment, and the positive comments indicate that Bengal Spice maintains high standards in this area. Friendliness and politeness of the staff further contribute to the positive dining experience, as customers mention feeling happy and satisfied with the service received.

On the other hand, there are also weaknesses that have been mentioned. One comment points out the lack of local or trained part-time staff, which apparently affects the overall performance of the restaurant. This could be a potential weakness in terms of maintaining consistency in service quality and efficiency. Consistent training and employing experienced staff members could potentially address this weakness.

Another negative comment reflects on a disappointing experience with the food. The customer mentions that the set menu and the side dishes they ordered were served cold and were not up to their expectations. This could be a weakness in the restaurant's food handling processes or quality control. Ensuring food is prepared and served at the correct temperature is crucial for customer satisfaction.

Additionally, one customer comments on the music played in the restaurant, suggesting that a different genre or more gentle music would improve the ambiance. While this may be subjective, it is worth noting as it could influence the overall dining experience for some customers. Moreover, inconsistent friendliness and helpfulness of the staff were mentioned, indicating possible areas for improvement in staff training and customer service standards.

In conclusion, Bengal Spice Mintlaw Place has several strengths that contribute to its positive reputation, including excellent customer service, delicious food, and attention to dietary preferences. However, there are also weaknesses that need addressing, such as the lack of local/trained staff, food temperature control, and consistency in customer service. By addressing these weaknesses and building upon their strengths, Bengal Spice can continue to provide a memorable dining experience for its customers and solidify its position as a recommended establishment.

Best TL Reviews

Very good customer service. All food was lovely & tasted amazing. Also had chicken nuggets and chips for our 7 year old. Highly recommended.

My husband and I visited this fantastic restaurant a few times now and we can only speak very highly of it. The waiters and staff are friendly, professional and helpful and the food is out of this world. Asian cooking at its best! They have something for everyone, too, and do plenty of yummy plant-based or vegan options for those who do not fancy meat or/ and cannot do dairy. We will keep going back for sure. Highly recommend!

Great food!! Unfortunately the lack of local/trained/keen part time labour let's the whole show down.

Real shame as its lovely well cooked food.

Always fresh and delicious. Restaurant is clean and tidy, staff are friendly and polite. Very happy we have this in Mintlaw.

Terrible. Spent 38 quid on the set menu for 2 and portion of chips. Collected it and 5 mins later when home served it up and sides including pakora, tikka, naan all cold. Chips were cold and chewy. The lamb and chicken mains were barely luke warm. So disappointing and expensive. The food must have been sitting for too long even though I arrived a few minute earlier than collection time. Most of it now in the bin.

Booked a surprise meal for husbands 60th (9 of us in total).... great food and service and very reasonably priced

My husband and I went to Bengal Spice to celebrate our anniversary. The service we received was great, the food was great, and just as last time and we had a pleasant evening. The only thing we didn't like too much was the music. Perhaps some more gentle music would be better. Also, although the service was good last night (by the owner I think) others who have served haven't always been as friendly or helpful and this could be improved. Overall, though a good experience and our favourite Asian restaurant to go to in the area.

Food was ok think must be a different chef we always have butter chicken we ordered 4 portion of it and it was completely different than normal all I could taste was coconut ? . Shame as we use this restaurant a bit .