Best Nails

+1 207-363-8880

1070 US-1, York, ME 03909 United States of America

Open Today: -

Quick Facts About Best Nails

Strengths:

1. Consistently excellent results: A frequent customer mentions that they have been going to Best Nails for two years and have never left disappointed. They specifically mention getting French tip dip on their natural nails and consistently loving the outcome. This indicates that the nail technicians at Best Nails are skilled and proficient in providing the desired nail art.

2. Accommodating and hardworking staff: The customer emphasizes that every employee at Best Nails does a great job, regardless of the technician they choose. They also mention that the staff works hard to accommodate everyone's needs. This highlights the dedication and professionalism of the staff, as well as their ability to provide a positive experience for each client.

3. Attention to detail and perfection: Another customer mentions that Best Nails takes their time to ensure that the nails are perfect. This indicates that the salon prioritizes quality over speed and strives for excellence in their services. This attention to detail can lead to more satisfying results for the customers.

4. Positive customer experience: Several comments mention the pleasant and friendly nature of the staff at Best Nails. This demonstrates that the salon has a welcoming and comfortable atmosphere, which can contribute to a positive overall experience for customers. Building strong relationships with customers is crucial for repeat business.

5. Quick and efficient service: A customer who had a full set with design done mentions that their nails were completed in under an hour. This showcases the efficiency and speed of the salon's services. Quick service can be a strength for busy individuals or those looking for a fast beauty treatment.

Weaknesses:

1. Inconsistent quality: One comment brings attention to a negative experience with a specific technician named Denny. The customer complains about the lack of cleanliness, professionalism, and quality in the service they received. This suggests that there might be inconsistency in the skills and standards of the nail technicians at Best Nails.

2. Lack of attention to detail in certain cases: The same customer who had a negative experience with Denny mentions that the pedicure was rushed and lacked essential steps like cuticle trimming and massage. This indicates a possible lack of attention to detail or thoroughness in some cases.

3. Price dissatisfaction: The unhappy customer mentions that they paid $33 for a subpar pedicure where only the nails were painted, without any additional services such as massaging or exfoliating. This suggests that the pricing may not always align with the level of service provided, leading to customer dissatisfaction.

4. Hygiene concerns: The same customer expresses disappointment with the hygiene practices of the technician. They mention that the tool used was dirty and did not come from the sanitizer machine. This raises concerns about the salon's adherence to proper sanitation protocols, which may pose a risk to customers' health and safety.

In conclusion, Best Nails has several strengths such as consistent excellent results, a hardworking and accommodating staff, attention to detail, a positive customer experience, and quick service. However, there are also weaknesses that include inconsistencies in quality, lack of attention to detail in certain cases, dissatisfaction with pricing, and hygiene concerns. Addressing these weaknesses and maintaining their strengths can help Best Nails improve their overall customer experience and reputation.

Best TL Reviews

I have been going to Best Nails for two years now. I usually get French tip dip on my real length nails and I have never left disappointed. I always love my nails! Every employee does a great job no matter who you get. They work so hard here to accommodate everyone. I have attached a few photos of some of my favorite sets!

T.H.E. best nail art I've ever, including high-end spas in Bermuda!! Ask for Jenney (dont forget the extra 'e')!!

Entire staff is always extremely pleasant and friendly. I've been going to them for over a year now and it's always the same; the staff have excellent work ethics and obviously take pride in the care and services all their clients receive!!

I love best nails! They take their time to make sure your nails are perfect. I won't go anywhere else for my nails.

BEST NAILS HAS THE BEST NAILS

i never leave reviews on here but i had the best experience ever i just had to. i am on vacation and i live super far and needed a new set so i found this one randomly and was worried at first. the guy on the phone was super nice and it was so relaxing in there any everything was so clean. Lea did my nails and she did an AMAZING job ive been getting my nails done for years and this is the best set i have ever had done not to mention i had a full set with design and she whipped them out in under an hour. I would trust that woman with my life i hope she/her boss sees this she needs a raise she is literally the best nail tech i have ever had i wish i didnt live so far away i would come here all the time i swear. PLEASE GO HERE TRUST ME. you wont be disappointed i can already tell these are gonna last weeks she made my day.

My family and I are here from out of town to be honest best place ever! I totally recommend this place… wish I could give them a ????✨✨

Kim was my technician! She was very pleasant and she was very good at her job! I had a regular pedicure done with gel polish and I love it! I vacation in Maine, so not a regular, but I will come back to Best Nails the next time I’m here!

I will never go anywhere else! BEST mani & pedi I ever had. JOHN is the best!

Denny did my nails. Walked across the salon floor with a dirty shower caddy full tools. Sat me down at a pedicure chair with cold water… proceeded to use a dirty tool… one that did not come out of the sanitizer machine… then was very hap hazard with the worst pedicure if you’d even call that one. He didn’t trim any cuticle and didn’t actually do anything other than paint my nails.. no massaging. No pumice. No NOTHING... the whole thing lasted 12 minutes... He then moved to my friend and did the exact same thing. It’s super unfortunate that it was like

This… it was almost like he hasn’t ever done a pedicure. Super duper disappointed.. $33 to have my toes painted!