Quick Facts About Big Bitez
Big Bitez, formerly known as Big John's, has both strengths and weaknesses based on the comments provided. It is important to address each of these points in order to fully evaluate the restaurant.
Starting with the strengths, one commenter appreciated the freshness of the food. This suggests that Big Bitez prioritizes using fresh ingredients, which is crucial in the food industry. Another positive aspect mentioned was the quick service. One customer specifically pointed out that their order was ready in less than 5-10 minutes, which is impressive and convenient for college students or anyone in a rush. Additionally, one individual stated that the sauce was applied as requested, indicating that the restaurant pays attention to customization and customer preferences.
Moving on to the weaknesses, there are several areas where Big Bitez falls short. One customer expressed dissatisfaction with being charged the wrong amount for their fish and chips. This raises concerns about the accuracy and transparency of the restaurant's pricing. Another major weakness highlighted is the lack of gloves worn by the staff members handling the food. This is a hygiene issue that should not be overlooked in a food establishment.
Several comments also criticized the taste and quality of the food. One individual found the fish to be tasteless and the portion size inadequate. It is disappointing to hear that the star ingredient of a fish and chips dish was overshadowed by the batter. Another customer mentioned that their grilled chicken was cold and disappointing, suggesting a lack of attention to cooking and serving temperatures. The quality of the fries was also criticized, with comments about them lacking crispiness and sufficient seasoning.
Another problem mentioned was the poor delivery service. One customer experienced a significant delay in receiving their order, with it arriving 45 minutes late and with difficulty in getting through to anyone for updates. This reflects negatively on the restaurant's efficiency and customer service. Additionally, the comment regarding the interior being boring suggests a lack of attention to ambiance and atmosphere, potentially impacting the overall dining experience.
Lastly, one commenter had issues with a pre-order, experiencing a substantial delay and subpar quality of the pizza and chips. This suggests inconsistency in food preparation and a potential lack of attention to customer pre-orders.
Overall, it is evident that Big Bitez has some strengths in terms of quick service, customization, and the use of fresh ingredients. However, the weaknesses related to incorrect charging, hygiene practices, food quality, delivery service, ambiance, and consistency are areas that need improvement in order to provide a better dining experience. By addressing these weaknesses and building upon their strengths, Big Bitez has the potential to become a more successful and popular establishment.
Best TL Reviews
Not too impressed was charged the wrong amount for the fish and chips and the chaps handling the food did not have any gloves. Very casual shop use to be called big John's but now big bite
Order : Small Fish & Chips £2.99
Everything was fresh but to be honest the fish was just tasteless, Not just tasteless there was barely any fish all I could taste was the batter mix.
I wouldn’t recommend this place if you’re after some good Cod fish & Chips.
I regret I have been here. Or I regret to choose the grilled chicken. Place looks good, friendly staff, quick orders, but he food was simply bad. Maybe some Kebab is an better option. The chicken was precooked, so is wasn't raw, but still pretty cold served. Fries where not good either, not crispy and not enough salted. Shouldn't be that difficult.
We ate the food because we were starving. Well we dodged the chips because they were just woeful, could hardly call them chips, they were cold, and rubbery and pretty under cooked.
The chicken wrap was pathetic, tasted alright but it was gone in three bites!
Now on to service.
Ordered food at 8pm received it at 10pm was expecting it at 20:50.
Called the restaurant 20 mins after the estimated delivery time, Just eat had updated saying it was on its way. At 20:50 so 20 mins later when I called, I was told the food had been prepared wrong and the driver was leaving now. 45 mins later (should have taken 10 mins to arrive) I tried calling up again four times and used a different phone but could not get through to anybody. I got in touch with Just Eat and left reviews but nothing has happened.
So sticky (Almost £5 total for a Panini SFC cheese mayo and chipabota bread, drink and chips very fast service Les than 5-10 minute wait
It's alright at best. The ordering and wait process needs improvement. The interior is a bit boring. The food is nothing to get excited over but at least it's pretty cheap for a college student.
The food wuz smokin hot and cooked to perfection sauce popped on just how i asked for it thanks guys p.s. i grabbed a nice pic from the outside of their store so all of you guys know where to grab a bite
Pre ordered and pre payed for some pizza and chips went into shops 15 minutes later for the guy to say 5 minutes then continue to make the order infront of me which took 30 minutes ontop of that time. Even after all that the pizza tasted abit funny could be because the dough wasnt fresh. Chips had all them black holes in which I never ended up eating and throwing away. Only good thing was that they put generous toppings on the small pizza. Really let down was the first time trying the place out. Wouldnt again.
Place Pictures
Big Bitez Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
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Halal food
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Kids' menu
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Late-night food
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Salad bar
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Gender-neutral toilets
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Good for kids
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Toilets
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
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Location
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