Butty Bus

+44 7899 786574

Pier Rd, Leverburgh, Isle of Harris HS5 3UF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Butty Bus

Strengths:

1. Tasty food: Many customers mentioned that the food at Butty Bus was delicious and enjoyable. Comments like "lovely," "very tasty," and "delicious" were used to describe the food.

2. Speedy service: The Butty Bus was able to accommodate a group of 7 people quickly, providing speedy service. This is especially important for customers who are on a tight schedule or need to catch a ferry.

3. Accommodating to dietary needs: The Butty Bus offers gluten-free options for customers, such as a red Thai-style chicken and rice dish. This shows that they are considerate and willing to cater to different dietary requirements.

4. Convenient location: The Butty Bus is situated next to the ferry port, making it a convenient stop for travelers waiting for or disembarking from the ferry. This location also attracts tourists who are exploring the area.

5. Good selection: The Butty Bus has a wide selection of dishes available, offering customers a variety of options to choose from. Customers appreciate having a range of choices, as mentioned in the comment about the "good selection of dishes available."

6. Reasonable prices: Customers mentioned that the prices at Butty Bus were reasonable. This is an important factor for many people, as they want to ensure they are getting value for their money.

Weaknesses:

1. Long wait times: One customer mentioned that they had to wait for 40 minutes for their food, despite being told it would only take 20 minutes. Long wait times can be frustrating for customers, especially if they are on a tight schedule.

2. Poor customer service: The same customer who experienced the long wait time also mentioned that the woman who gave them their food was rude and had difficulty communicating in English. Poor customer service can greatly impact the overall experience for customers.

3. Average food quality: While some customers enjoyed the food at Butty Bus, there were a few comments mentioning average or below-average quality. One customer rated the scampi as 4/10 and described the fish and chips as bland and greasy. Consistency in food quality is key to maintaining customer satisfaction.

4. Limited seating and facilities: The Butty Bus has limited seating, with only a couple of picnic tables available. This may be a challenge during busy times when customers are looking for a place to sit and enjoy their food. Additionally, customers mentioned that the toilets are located across the road, which may be inconvenient for some.

5. Lack of competition: One negative comment mentioned that the Butty Bus could be seen as a tourist trap since it is the only place open in the area for hot food. Lack of competition could potentially result in complacency and a lack of motivation to provide exceptional service or improve the quality of their offerings.

6. Subjective food preferences: It is important to note that taste is subjective, and while some customers enjoyed the food at Butty Bus, others may have different preferences. The comment about the fish and chips being delicious and the latte being pretty good shows that individual experiences can vary.

Best TL Reviews

Dauerte etwas, aber war lecker.

Cute wee by next to the ferry port. They had a couple of picnic tables next to it. Toilets are across the road. I had a bacon and black pudding roll which was lovely. I really enjoyed it

Very tasty breakfast when we got off early ferry. Speedy service for 7 people very accommodating with one requesting cheese toasty rest breakfast rolls Thank you

Stopped here for quick lunch before cycling to Tarbert. With so few food places open for cyclists riding through recently, we especially enjoyed our food here! I even managed to get a red Thai style chicken and rice (gluten free). Tasted fresh and well seasoned.

AVOID AT ALL COSTS- This is a tourist trap. They get business, because they are the only place open in the area for hot food. But wow did I leave disappointed.

First off the man serving, who I assume was the boss, told me it would take 20 minutes for the food to come. That was fine and I ordered Scampi whilst my girlfriend ordered fish and chips.

It was not 20 minutes. It felt like how it must feel for a United fan waiting for Frenkie De Jong to join them, at one point you consider that it's just never going to come. 40 minutes later, the food was ready. I was convinced the man serving told me 20 minutes just to keep me there, maybe he should face a select committee to see if he misled his customer????. The food was then given to me by a rather rude woman who also spoke very bad English.

The scampi was average probably 4/10. Chips were decent and my girlfriends fish was 2/10, bland and greasy.

Overall, I would encourage you to drive up to the temple Inn or just to the local shop, avoid this place at all costs. Also not cheap at all!

Just had lovely fresh fish and chips. Delicious. Latte was pretty good too. Very friendly service.

I had a hot and hearty Tom Yum soup here, that I was not expecting, and enjoyed very much. A great place to grab some tasty food while waiting for the ferry or disembarking from it.

A little gem. Nice to have somewhere you can have hot food when you are on the road. The Butty Bus have a good selection of dishes available. It's parked next to the car park at the ferry terminal so it gets surprisingly busy at times but waiting time is not long. Prices are reasonable. Loved the Scampi and Chips. Both the scampi and chips tasted great and the quantity was just right.