Cafe Rhiannon

+44 1269 833559

Heol Parc Mawr, Cross Hands, Llanelli SA14 6RE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cafe Rhiannon

Cafe Rhiannon has received predominantly positive comments, highlighting its great food and friendly staff. However, there are a few negative comments as well, mentioning issues such as long queues, cold food, and crowded atmosphere.

One of the strengths of Cafe Rhiannon is its great food. Multiple comments mention that the food was delicious, particularly the roast beef dinner and all day breakfast. This suggests that the quality of the food is consistently good, making it a reliable choice for customers seeking tasty meals.

Another strength mentioned by customers is the friendly staff. This is an important aspect of any dining experience, as it creates a welcoming and enjoyable atmosphere for customers. The staff are described as great, nice, and friendly, suggesting that customer service is a priority for the cafe.

The cafe is also commended for its cleanliness. One comment mentions that the staff clean the tables after every customer, indicating that hygiene is taken seriously. This is important for customers who value cleanliness in dining establishments.

In terms of weaknesses, one recurring issue is the long queues. One customer mentions being made to wait in a queue despite having placed a phone order, and another mentions queuing for ten minutes after arriving to collect a take-out order. This indicates a lack of efficiency in managing orders and may result in a frustrating experience for customers.

Another weakness highlighted by a comment is the noise level in the cafe. One customer mentions that it was so popular that they couldn't hear themselves speak. While popularity is generally a positive attribute for a business, it can become a weakness if it negatively impacts the customer experience. In this case, the crowded atmosphere may deter some customers seeking a quieter environment.

One customer mentions that their breakfast was cold, indicating an issue with food temperature. This suggests that there may be inconsistencies in the food preparation or a lack of attention to ensuring that meals are served hot. Cold food can greatly affect the dining experience and may result in a negative impression of the cafe.

One additional weakness mentioned in the comments is the lack of communication when it comes to take-out orders. One customer mentions that it would have been easy for the staff to ask the queue who had a take-out order, but instead, they were left queuing with someone breathing down their neck. This lack of communication can cause frustration and discomfort for customers, resulting in a negative experience.

In conclusion, Cafe Rhiannon has several strengths including great food, friendly staff, and cleanliness. However, there are also notable weaknesses such as long queues, a crowded atmosphere, cold food, and a lack of communication in certain situations. Addressing these weaknesses could greatly improve the overall customer experience at Cafe Rhiannon.

Best TL Reviews

Great food. Friendly faces. Just so popular that couldn't hear myself speak ???? would reccomend.

Phoned order through ready but made to queue for 10mins looking at my order like a spare wheel, can't comment on breakfast as it was cold. Would have been easy to ask the queue who's got the take out but I was left queuing with a man breathing down my neck.

First time visiting.. What a beautiful place.. Plenty of seating.. Food was delicious and staff great... Will definitely be calling again

I had a lovely roast beef dinner and my daughter had an all day breakfast. Food was delicious, service was very friendly and efficient. Thoroughly enjoyed ????. Well recommended!

Always go here for breakfast on the way shopping or Tenby lovely breakfast at sensible prices, always a buzz with activity but you never have to wait long

Friendly and efficient service. I can recommend the freshly prepared all day breakfast ????

Good food with friendly service.

Nice friendly staff clean tablets after every one left