Cafe Sarnie's

+44 1242 352199

3 Bennington St, Cheltenham GL50 4ED United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Cafe Sarnie's

Cafe Sarnie's strengths can be derived from the positive comments left by customers. One strength is the quick and efficient service. Customers mentioned that they were served quickly after finding a table, indicating that the café is well-managed and has a good flow of operations. This is important for a busy place, as it ensures that customers are not kept waiting for extended periods of time. Another strength mentioned is the amazing choice of reasonably priced food. The menu at Cafe Sarnie's seems to have a wide variety of options, allowing customers to choose something that suits their preferences. Additionally, the pricing is mentioned as being reasonable, which is a positive factor for customers looking for quality food at affordable prices.

Another strength is the cleanliness of the café. Customers commented on the cleanliness and nice atmosphere of the café, indicating that the staff at Cafe Sarnie's take pride in maintaining a clean and appealing environment for the customers. A clean café is important for customers as it creates a positive impression and contributes to a pleasant dining experience. The polite and friendly staff is another strength of Cafe Sarnie's. Customers mentioned that the staff members were polite and friendly, creating a welcoming and comfortable atmosphere for the customers. Friendly service is essential for customer satisfaction and encourages customers to return to the café.

One more strength mentioned is the accommodating chef who caters to individual preferences. This indicates that Cafe Sarnie's is willing to personalize dishes for customers, which is a great asset in a café. This attention to customer preferences enhances the overall dining experience and shows a commitment to customer satisfaction.

Now let's examine the weaknesses mentioned in the comments. One weakness is the worn decor of the café. While the food is praised, the decor is mentioned as being a bit worn. This can detract from the overall dining experience and give the impression that the café is not well-maintained. To address this weakness, Cafe Sarnie's could consider investing in updating and refreshing the decor to create a more inviting atmosphere.

Another weakness mentioned is the use of pre-sliced bread instead of freshly hand-cut bread. While the food is still described as lovely, some customers have a preference for freshly cut bread and feel that this detracts from their experience. To address this, Cafe Sarnie's could consider offering both pre-sliced and freshly hand-cut bread as options for customers, catering to different preferences.

The use of crisps instead of salad as a side dish is also mentioned as a criticism. Some customers would prefer a salad option instead of crisps. To address this, Cafe Sarnie's could consider offering a choice between crisps and salad as a side dish, allowing customers to personalize their meals further.

One of the weaknesses mentioned is the location of the toilets. Customers mentioned that they are down a flight of steep stairs, which could be difficult for some individuals. To address this, Cafe Sarnie's could consider installing an accessible toilet on the same level as the main dining area, ensuring that all customers can easily access the facilities.

Another weakness mentioned is the high prices and perceived price increases. Customers felt that the prices were too high and that there may have been a recent price increase. This can deter potential customers and create dissatisfaction. To address this, Cafe Sarnie's could consider reviewing their pricing strategy, ensuring that their prices are competitive and reflect the value provided to customers.

The negative comment about the jacket potato being priced at £9.50 indicates a significant discrepancy in the perceived value of the dish. This can be seen as a major weakness for Cafe Sarnie's as it gives the impression of overpricing. Addressing this weakness requires a reassessment of the pricing strategy for specific dishes to ensure that customers feel they are receiving fair value for their money.

Another criticism mentioned is the lack of lettuce, tomatoes, and sauce on a burger. This indicates a failure in delivering a complete and satisfying dish as the customer expected. To address this, Cafe Sarnie's could focus on improving their attention to detail and ensuring that all components of a dish are present and offer condiments or sauces as standard or at least provide the option for customers to request them.

Lastly, a negative comment about watered-down milkshakes and poor service was mentioned. This indicates a weakness in the quality of the milkshakes and the overall service experience. Cafe Sarnie's should consider improving the consistency of their milkshakes and addressing any issues with service quality, such as rushing customers or making them feel pressured. Providing attentive and quality service is crucial for customer satisfaction and repeat business.

In conclusion, Cafe Sarnie's strengths lie in quick and efficient service, an excellent choice of reasonably priced food, cleanliness, polite and friendly staff, and the ability to accommodate individual preferences. Weaknesses include worn decor, the use of pre-sliced bread, the absence of a salad option, the location of the toilets, perceived high prices, a discrepancy in pricing perception, the absence of certain components of dishes, and issues with milkshake quality and service. Addressing these weaknesses and building on the strengths will help Cafe Sarnie's improve the overall dining experience and customer satisfaction.

Best TL Reviews

Eaten here twice now. Busy place, but found a table and were served quickly. Amazing choice of reasonably priced food which tasted lovely, along with the good coffee. Definitely recommend ????????

Decor bit worn. But food lovely. I had baguette wife had sandwich. Only criticism I have is bread is pre sliced stuff. Prefer my bread freshly hand cut, also I have never understood why crisps are served instead of a salad

Nice clean cafe just off the High Street and next to the Brewery Quarter.

Very polite and friendly staff in a nice and clean cafe.

My order was taken quickly and my jacket potato arrived quite quickly.

The only downside was the toilets being down a flight of quite steep stairs which could prove difficult.

Popped into this place for for the first time to grab a Jacket Potato on my lunch break, was greeted by a very smiley friendly lady, ordered a take away Jacket Potato with Tuna & Cheese to be told that would be £9.50!!! £9.50 for a Jacket Potato?? I thought I’d misheard at first and went to hand her £5.50, but nope they actually have the audacity to try charge £9.50 FOR A JACKET POTATO!!! Is the owner smoking crack? Because that’s the only conclusion I could draw as to why someone would try and charge you almost £10 for a take away jacket potato!! Absolutely rip off. Won’t be attempting to purchase anything from here again, the prices are a joke!!

Great food. Well run. Great decor.

Absolutely perfect. Really lovely place, friendly staff, very accommodating chef who make it exactly how I like it. Wouldn't change a thing. Thank you.

Prices are through the roof but that's probably because they increased the prices when they served us so who knows what the actual prices are like. The cheesecake is more of a mousse so only get it if that's what u want. The milkshakes are very watered down, can barely taste the flavour. The cakes are almost as expensive as a burger apparently, which is only a pound more. The place was practically empty and its no wonder why. The service was poor, we felt rushed and pressured into ordering quickly even though their was no rush because they weren't busy. Bring a blanket as it is freezing and will ensure u know that winter is not coming its here. Just got food here but we are going to get more from somewhere else as this was not satisfactory at all.

Bit Disappointed in my £5 burger and chips lunch special. No lettuce or tomatoes on my cheese burger. No sauce offered either. 3 stars for the chips though. Wont be back.