Cafeina Cafe

+44 20 8661 0716

Cafeina 16, Station Rd SM2 6BH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cafeina Cafe

Cafeina Cafe has received a mix of positive and negative comments, which can help identify its strengths and weaknesses. Let's analyze each aspect in detail.

One of the positives mentioned by multiple customers is the friendly and excellent service provided by the staff, specifically the lady behind the counter. She compensated for the maintenance issues by being kind and polite. This highlights a strength of the cafe – their customer service. Excellent service can create a positive experience for customers and encourage them to return.

Another strength of Cafeina Cafe is its delicious and well-presented food and drinks. Multiple customers mentioned enjoying the coffee and the full English breakfast, praising the taste and portion size. Additionally, customers highlighted handmade cakes and specialty dishes, indicating that the cafe offers unique food options. This demonstrates the cafe's ability to provide quality and flavorful meals.

Additionally, the cafe has been described as a beautiful place with a welcoming atmosphere. This creates a positive ambiance for customers and contributes to a relaxing and enjoyable experience. Being a hub for the community is also mentioned as a strength, indicating that the cafe has successfully integrated into the local area and has established a positive reputation among residents.

However, several weaknesses have also been identified. One customer felt that the prices were overpriced for the quality of the food, suggesting that Cafeina Cafe may need to reassess their pricing strategy. This criticism relates to the value for money aspect, which is an essential consideration for customers.

Another weakness highlighted by a customer is the lack of freshness in the panini. The fact that it was unwrapped from a packet and simply toasted suggests that the cafe may not prioritize freshly prepared food. This lack of freshness and subpar taste may disappoint customers who expect a higher quality dining experience.

In terms of maintenance, a customer mentioned that the light switch in the bathroom and cold water tap needed attention. While this may be a minor issue, it can impact the overall impression of the cafe. Attention to detail and ensuring that all facilities are well-maintained can enhance the overall customer experience.

To summarize, Cafeina Cafe's strengths include excellent customer service, delicious and well-presented food and drinks, a welcoming atmosphere, and integration within the local community. However, weaknesses were identified in terms of pricing, the freshness of some menu items, and the need for maintenance in the facilities. By addressing these weaknesses, Cafeina Cafe can optimize their strengths and provide an even better experience for their customers. It is important for the cafe to consider customer feedback and make necessary improvements to ensure customer satisfaction and loyalty.

Best TL Reviews

I stopped on my walk for a cuppa tea. The place itself could do with some maintenance: light switch in the bathroom and the cold water tap need flying. It was disappointing but the lady behind the counter (the taller one) compensated all this with her kind- and politeness. She gave me a lovely smile from behind her mask. She went the extra mile. Thank you

I was in the area and decided to try a local independent coffee shop. The coffee was nice and around the usual price for a non chain coffee shop. I will return

I wanted to like this independent coffee shop but I felt it was terribly overpriced and not good quality. Shame as I do like to support local small business but I don't enjoy being ripped off.

I asked for a chicken, cheese and pesto panini, and, rather than it being freshly made, it was unwrapped from a packet and put in a toaster. The cheese wasn't even melted and there was absolutely no stand-out flavour. Would much prefer to use the bakers next door for a reasonably priced and freshly prepared lunch that tastes good.

A lovely local cafe serving delicious food and drinks. We had full English breakfast and the portion was so big and delicious that I had to take some home. The cafe itself has such nice welcoming atmosphere, will definitely be visiting more often from now on. Tempted to spoil myself to a milkshake next time.

Outstanding coffee and a lovely warm pleasant atmosphere. Highly recommend this establishment for great service and beautiful coffee and food.

Nice cafe decent food and great coffee

This is a beautiful cafe set in a lovely village near Sutton. It is run by a lady with a lovely nature and a beautiful smile. Cakes and speciality dishes all handmade, coffee is always hot and delicious and orders are presented with care on the plate. A great hub for the community.

I randomly poped into this cafe a few weeks ago and have been a repeat customer ever since. I have only tried the sandwiches which are absolutely delicious and made with good quality ingredients and are very good value for money. I am looking forward to trying some of the other options on the menu which by the looks of what other customers have received I will not be disappointed.

Most recently I ordered 2 platters of mixed sandwiches for a Fathers Day treat. They were fantastic and what was really nice was the attention to detail eg displayed beautiful with a few added extras. Made Dad's day! I will defintely consider repeating the experience when I have friends and family over in the not to distant future.

Weng and Ellie are so friendly and can't do enought for you - excellent service thank you.