Cali Nails

+1 410-882-5916

1706 Joan Ave, Baltimore, MD 21234 United States of America

Open Today: -

Quick Facts About Cali Nails

Cali Nails Place is a nail salon that has received a mix of positive and negative reviews from customers. In order to provide a comprehensive analysis of their strengths and weaknesses, let's break down the comments into different categories:

1. Nail Quality and Skill: One customer mentioned that their nails came out pretty, and another customer praised the dip nails they received. These comments suggest that Cali Nails Place has skilled nail technicians who can produce good results for customers. However, there were also complaints about polish still being around the nails, nails being thick and unevenly cut, and a general lack of attention to detail. These negative comments indicate that the salon may have some inconsistency in the quality of their nail services and that there may be some technicians who lack the necessary skills.

2. Customer Service: Several customers mentioned that the staff and technicians at Cali Nails Place were nice and friendly, and one customer specifically mentioned receiving great customer service. These positive comments suggest that the salon excels in providing a welcoming and positive experience for their customers. However, there were also complaints about the owner rushing through the appointment and not addressing or understanding customer concerns. These negative comments indicate that there may be some inconsistency in the level of customer service provided by the salon's staff.

3. Cleanliness and Upkeep: Some customers mentioned issues with cleanliness and upkeep at Cali Nails Place. One customer mentioned the need for better dusting and cleaning inside the gel lamp, while another commented on the lack of towels at the sink. These comments suggest that there may be some areas where the salon could improve in terms of cleanliness and overall upkeep.

Overall, the strengths of Cali Nails Place are their ability to produce good-quality nail services, as evidenced by positive comments about pretty nails and well-done dip nails. Additionally, the salon seems to have friendly and nice staff, as mentioned by multiple customers. Furthermore, the salon has received praise for their customer service and promptness in booking appointments.

On the other hand, the weaknesses of Cali Nails Place include inconsistency in the quality of nail services, as evidenced by complaints about polish not being properly cleaned around the nails and nails being thick and unevenly cut. There are also complaints about the owner rushing through appointments and not addressing or understanding customer concerns, which indicates a possible lack of attention to detail and understanding of customer needs. Lastly, some comments highlight the need for better cleanliness and upkeep within the salon.

In conclusion, Cali Nails Place has strengths in terms of good-quality nail services, friendly staff, and satisfactory customer service. However, there are weaknesses in terms of inconsistency in nail quality, lack of attention to detail and understanding of customer concerns, and areas where cleanliness and upkeep could be improved. By addressing these weaknesses, Cali Nails Place could strengthen their overall reputation and customer satisfaction.

Best TL Reviews

My nails came out pretty. However, I asked for around the nail to be cleaned up a bit and was told it would come off later. ???? This was a ridiculous thing to hear. I’ve never been told this by a nail tech. So, there is still acrylic around and clumped underneath my nail. Because I was given an attitude instead of a solution. ????Thanks lady. The place as a whole could use some better upkeep. Like dusting and cleaning the inside of the gel lamp where I had to place my hands. Having towels available at the sink would be helpful as well.

Love everyone there and always have a good experience

I decided to try this place out based on getting 25 great reviews. Nope!!! I wish I could give this place zero stars. The owner rush through my nails and did a horrible job. I took pictures. Polish still all around the nail. He didnt clean under the nail. I didn't complain or address it with him. He clearly won't have understood what or why I am upset. This is my first time and I will not be back.

I just love coming here everyone is so nice and they do A REALLY GREAT JOB

This place did an amazing job with customer service and aesthetics. I made a same-day appointment for an SNS mani and pedi, and they were very prompt even though they were busy. The pedicure was very thorough, and the massage chair was a nice touch. I am very picky about my manicures, but Caroll did awesome! She made sure I was happy with the color and length and everything. Deff going back!

Omg the worst nail salon , I went to get some tips done and ended up with something that a kid did.

My nails was so thick and not evenly cut or filed right.

I asked to fix them and they started getting upset as if I was wrong.

I have pictures but not sure how to post to show I just moved out here from nyc and nails don’t get done like this. This was the worst nail job ever.

Fantastic! Carol was the best! She took Fantastic care of my nails and feet. My dip nails look wonderful!

Mani/pedicure for $35 and it's good. Don't know about upgrading but that's all is needed for the 5th star. Now I get the deluxe and mani 70