Quick Facts About Cambridge City Barbers
Cambridge City Barbers place has received mixed reviews from customers, with some praising the service and price, while others expressing dissatisfaction with the quality of the haircut and customer service. In order to analyze the strengths and weaknesses of the barbershop, let's examine the comments provided.
Starting with the strengths, one recurring positive aspect mentioned by customers is the outstanding service provided at Cambridge City Barbers place. Some customers have been coming to this barbershop for years, implying a level of consistency and reliability in their service. Additionally, the service is seen as professional, with the staff listening to customers' requests and making them feel comfortable. The barbers are described as nice and polite, which contributes to a positive overall experience.
Another strength mentioned is the price of the haircuts, with one customer even stating that it is a great price. Furthermore, there is a discount offered for returning customers who have their loyalty card stamped five times. This incentivizes customer loyalty and encourages repeat business.
The opening hours of the barbershop are also seen as a strength. Customers appreciate that there are always a lot of staff on hand, which reduces waiting times and allows for quick service. This is particularly important for customers who are looking for a convenient and efficient experience.
Moving on to the weaknesses of Cambridge City Barbers place, one common complaint is the inconsistency in the quality of haircuts. Multiple customers have mentioned receiving different cuts from different barbers, with some experiencing unsatisfactory results. Complaints include one customer feeling scalped to the skin and another receiving a far too low fade when they specifically requested a mid-fade. Not being able to get the desired haircut can be frustrating and leads to unsatisfied customers.
There are also complaints about the lack of additional services offered. One customer mentions that there was no question of a product being applied to their hair or an eyebrow trim provided at the end of the haircut. These additional services can enhance the overall experience and leave customers feeling pampered and well taken care of.
Another common complaint is the lack of customer service and care. One customer mentions being seated immediately but feeling rushed and not receiving the desired result. Another customer mentions feeling that a "fast one was pulled" on them, with a discrepancy in the price they were charged compared to the advertised price. These experiences suggest a lack of attention to detail and a disregard for the customer's satisfaction.
Additionally, there is a comment suggesting that the quality of service has declined since the barbershop was sold. This implies potential management or ownership issues that may be affecting the overall experience for customers.
In conclusion, Cambridge City Barbers place has strengths such as outstanding service, convenient opening hours, and competitive prices. However, there are weaknesses in the inconsistent quality of haircuts, lack of additional services, and lapses in customer service and care. These weaknesses can lead to unsatisfied customers and may impact the reputation and success of the barbershop. It is important for the business to address these issues in order to improve customer satisfaction and retention.
Best TL Reviews
Been coming here for years, I have tried a lot of the barbers in Cambridge and the service here is outstanding. Great price too with a discount if you return 5 times (make sure to get your card stamped!!).
The opening hours are brilliant and I have rarely had to wait long to get my hair cut because there are always a lot of staff on hand!
Disappointed with the cut I got…just not good enough when it comes to skin fades, twice I have had completely different cuts by different barbers! Scalped to the skin first time, this time an extremely low fade when I asked for mid-fade and far to much hair not been cut or shaped on top…usually you feel sharp and refreshed after a good haircut, instead I will have to go somewhere tomorrow to get it corrected…also no question of a product in it at the end which is also a nice touch or eyebrow trim?
Will be my last visit on my two experiences.
Arrived at 4pm and was seated straight away, I said that I wanted a medium skin fade and I got a high skin fade, asked for a trim on top, it was cut so short that I can't do anything with it and fringe has been cut like a bowl was used to cut round.
No product offered, no ear hair was burned.
Avoid the barber in the blue sweatshirt.
I was back in my car within 17 minutes, no care or customer service.
Won't be returning.
Place has gone down hill since it was sold.
Went the other day for a haircut and felt a fast one was pulled on me. Asked for a Clipper Cut which I got. Said on prices on board £14. When I went to pay was charged £17 which is the price of a dry cut which I didn't have.
The Service was very professional each time. Even when I didn’t use my usual Barber; whoever stepped in still done a professional job and up to the standards I was looking for.
Very nice guy's,listen to what u want,make u feel comfortable,friendly
10/10 very polite and a perfect haircut for a great price
Worst barber shop ever. Cut his hair terribly. We told him how we wanted it but he made up his own haircut and charged £15 for one the worst haircuts. Utterly disgraced and disappointed. Do not recommend coming here. Will never be coming back here again. Terrible, disgusting and worst customer service and haircutting skills. I wish this barber shop never existed. NEVER COME HERE!
Cambridge City Barbers Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places