Quick Facts About Bella Vista
Bella Vista place has received mostly positive feedback from customers, highlighting its strengths in terms of its delicious food, efficient staff, and family-friendly atmosphere. However, there are a few weaknesses mentioned by some customers, specifically regarding the quality of certain dishes.
One of the strongest aspects of Bella Vista place is the quality of its food. Several customers mention that their meals were cooked to perfection and that the flavors were tasty. The menu is also praised for its variety, with one customer mentioning that they always have to have breakfast at the café when they visit the area. The extensive menu ensures that there are options available for all ages and tastes, making it a suitable choice for families.
In terms of atmosphere and customer service, Bella Vista place also receives positive feedback. Customers mention that the staff are warm, welcoming, and polite, providing excellent customer service. The café is also described as clean and hygienic, which is an important factor for customers when choosing a dining establishment. The availability of high chairs for young children is also mentioned as a positive aspect, showing that the café caters to families with young children.
Speed of service is another strength highlighted by customers. The café is described as being efficient, with food coming out quickly and the staff delivering meals in a timely manner. This is important for customers who are looking for a quick meal during their lunch break or those who have young children and may need to leave soon after finishing their meal.
However, there are a few weaknesses mentioned by customers that should be taken into consideration. One customer mentions that while the fish and chips were okay, the fish was not fresh as advertised and seemed to be frozen and pre-battered. This discrepancy between the advertised picture and the actual dish disappointed the customer, who also felt that their complaint was not taken seriously by the staff. This indicates that there may be a lack of attention to detail and customer satisfaction in certain aspects of the café's operations.
Another customer mentions that the ham in their breakfast was not of good quality and was sweating excessively. While the owner stated that they would inform the cook about the issue, the customer felt the need to express their dissatisfaction publicly. This suggests that there may be inconsistencies in the quality of certain dishes and that customer complaints may not always be effectively addressed.
Overall, Bella Vista place has several strengths such as delicious food, efficient staff, and a family-friendly atmosphere. However, there are some weaknesses that should be addressed, specifically regarding the quality of certain dishes and how customer complaints are handled. By addressing these weaknesses, the café can further improve its reputation and continue to attract and satisfy customers.
Best TL Reviews
Delicious lunch here today, liver & bacon for myself, lasagne for my partner. Cooked to perfection. Meals accompanied by proper vanilla milkshakes. Busy lunchtime but staff are really efficient. Highly recommended cafe.
Took the whole family for a Saturday morning breakfast. Staff were warm and welcoming, high chairs available and a good menu for all ages. Food came out fast and perfectly cooked. Our new favourite café!
Nice place to dine in, It's my second visit to this place. Very clean hygienic and tasty meals.
Everytime I visit family Stevenage I have to have a breakfast in this place, food is second to none and the menu is extensive . Staff member do not rush you, but it does get busy if you want a table inside (raining) if not alfresco about 5 or 6 outside
Had fish and chips and it was awful. Chips was ok.
Advertised was a picture of fresh fish but we received frozen pre battered fish which was hard and difficult to chew.
When complained I didn’t feel like they cared.
We won’t be back.
Breakfast was to have been ham, egg, chips and tea. Sadly the ham was sweating more than Mr Johnson explaining decisions. Owner said he would tell the cook, so I am telling you.
Very good customer service, very polite and amazing food delivered very quick even in pick hours. I definitely recommend..
Love it in here always a great breakfast and staff are ever so friendly
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Opening Hours
Monday | 07:30 AM - 05:00 PM |
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Tuesday | 07:30 AM - 05:00 PM |
Wednesday | 07:30 AM - 05:00 PM |
Thursday | 07:30 AM - 05:00 PM |
Friday | 07:30 AM - 05:00 PM |
Saturday | 07:30 AM - 05:00 PM |
Sunday | 08:30 AM - 04:00 PM |
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