Sarah’s Yard

+44 161 706 0593

194 Church Rd, Urmston, Manchester M41 9FD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sarah’s Yard

Sarah's Yard has several strengths that are evident from the comments provided. Firstly, the cafe is described as "super cute" and "quaint," which suggests that it has a charming and inviting atmosphere. Additionally, multiple comments mention the "lovely atmosphere" and the fact that the cafe is "dog friendly," indicating that it is a comfortable and welcoming space for all visitors.

Another strength highlighted in the comments is the quality of the food. Multiple visitors mention that the food at Sarah's Yard is "delicious" and "excellent." One comment specifically mentions a Greek meze that was "so tasty," which suggests that the menu offers a variety of flavorful options. The fact that the food is consistently praised across multiple comments indicates that the quality and taste are dependable.

The service at Sarah's Yard is a notable strength according to the comments. Visitors mention that the service is "such good" and "friendly." One comment specifically mentions a staff member named Sally who was "so lovely and personable." This suggests that the staff are attentive, welcoming, and provide a positive experience for customers. The fact that multiple visitors have recommended the cafe to their friends further demonstrates the positive impression that the service leaves on customers.

Affordability is another strength mentioned in the comments. One visitor describes the food as "reasonably priced," indicating that Sarah's Yard offers good value for money. This is likely to be a draw for customers, particularly in a competitive market.

The comments also point out some weaknesses of Sarah's Yard. One comment mentions a lack of greeting or hospitality upon arrival, with no welcoming smile and immediate pressure to order drinks. This suggests that the initial customer experience may not be as positive as it could be. Additionally, there are comments about items being unavailable from the menu, with no apologies given. This lack of apology suggests a lack of accountability and customer service in handling these situations.

There are also mentions of abruptness and a lack of basic courtesy from the staff. One comment highlights that the platters were "abruptly put onto our table" without any pleasantries. Another comment mentions a lack of cutlery and having to ask for napkins, with an unhelpful response from the staff. These instances suggest a lack of attention to detail and a failure to provide a pleasant and accommodating dining experience.

Overall, while Sarah's Yard has several strengths such as its cute and inviting atmosphere, delicious food, friendly service, and affordability, there are weaknesses in terms of initial hospitality, availability of menu items, and overall customer service. These areas could be improved upon to enhance the overall customer experience at the cafe.

Best TL Reviews

Super cute, quaint cafe. Delicious food, lovely atmosphere and such good service! Highly recommend a visit!

Absolutely love this little gem of a place. Excellent food and service every single time with a great atmosphere & dog friendly too! Highly recommend.

Wonderful little hidden gem in urmston. Lovely food, friendly staff & reasonably priced. Go if you get the chance

A unique find. Fabulous food,friendly staff in a rustic setting. I would highly recommend.

Visited Sarah's Yard this evening - Food was honestly incredible. We had a lovely Greek meze, so tasty as often they can be bland when ordered elsewhere. Sally was the main person who we spoke to, she was so lovely and personable. We will definitely return and have already recommended to our friends.

Impromptu visit with pooch; Sally made us very welcome; heater on, delicious home made soup & warm seeded bread with hot chocolate ~ certainly worth a visit with friends ????

Had a great time and amazing food and amazing service also toilet is in a shed and more cleaner and nicer then most pubs in Urmston defo be back soon

My friend and I were really looking forward to our lunch visit after seeing all the great reviews. How we changed our minds from the minute we arrived.

1. Have you booked with no welcoming smile

2. We got seated, no menus given but asked straight away ‘what do you want to drink’ we hadn’t even had chance to look at the drinks menu, no please or thank you

3. When giving our order to the waitress ( if that’s what you want to call her) we were greeted with a miserable face, every time we chose something from the menu ‘ no haven’t got’ no apology came with each reply. This was at 12.45 so not late into the afternoon ????????

4. The platters were abruptly put onto our table and the so called waitress walked away. No enjoy!! Or any other pleasantries offered.

5. No cutlery given and I had to go and ask for napkins, their reply ‘ they should be on the table’ I wouldn’t be asking if they were on the table!!

We decided not to stay for coffee and desert.

When paying the bill the pleasantries began… everything okay? That’s a nice top, sorry I’ve neglected you but we have been busy!! No excuse if your busy or not, Rudeness is a no no!!

We certainly won’t be dining with you again.

And to think I was going to bring a few friends on our next lunch outing, I will be choosing another venue.

A positive note the food we did end up getting was okay, apart from the wilting rocket leaves on the platter.