Catchin' Some Rays

+1 440-324-6786

6836 Lake Ave, Elyria, OH 44035 United States of America

Open Today: -

Quick Facts About Catchin' Some Rays

Catchin' Some Rays is a tanning salon that has received both positive and negative feedback from customers. In order to determine its strengths and weaknesses, we will analyze the comments provided by customers.

Starting with the strengths, it is evident that the staff at Catchin' Some Rays is highly praised by several customers. Multiple comments mention that the staff is nice, friendly, professional, and welcoming. This indicates that the customer service provided by the staff is a major strength of the salon. The positive interactions with the staff contribute to a pleasant and enjoyable experience for the customers.

Another strength highlighted is the cleanliness of the salon. Customers have consistently mentioned that Catchin' Some Rays is always clean and well-maintained. The positive comments about cleanliness make it clear that the management puts in effort to ensure a sanitary environment for customers. A clean salon is important for maintaining customer satisfaction and attracting new clients.

The variety of products available is also seen as a strength by some customers. Catchin' Some Rays offers a range of tanning lotions and other products for customers to choose from. The fact that customers have the option to purchase these products without feeling pressured to do so is also mentioned as a positive aspect.

The pricing structure at Catchin' Some Rays is also appreciated by customers. Comments mention that the prices are reasonable and there are different options to meet individual needs. This indicates that the salon offers flexibility in terms of pricing, making it accessible to a wider range of customers.

On the other hand, there are several weaknesses that have been pointed out by customers. One recurring complaint is the lack of upkeep and maintenance of the salon. It is mentioned that the floors are in desperate need of mopping and some beds close down too far. These issues suggest that the management might not be giving enough attention to the maintenance and upkeep of the salon, which can negatively impact the overall customer experience.

Another weakness mentioned by a customer is the excessive heat generated by the tanning beds. This can be uncomfortable for customers and may deter them from using the beds for extended periods of time. Additionally, it is important for tanning salons to prioritize safety and ensure that the beds do not become too hot and potentially cause harm to customers.

One negative experience mentioned by a customer involves the behavior of a specific staff member, specifically a female employee. The customer was disappointed with the way they were treated and expressed a preference for a different employee who provided a more pleasant experience. This indicates a potential weakness in employee training and customer service standards, as the behavior of a single staff member can significantly impact the overall reputation of the salon.

In summary, Catchin' Some Rays has several strengths including a friendly and welcoming staff, a clean environment, a variety of products, and reasonable pricing. However, there are also weaknesses related to maintenance and upkeep, excessive heat from tanning beds, and potential inconsistencies in staff behavior. Addressing these weaknesses could further enhance the overall customer experience and reputation of Catchin' Some Rays.

Best TL Reviews

Been going there for a long time. The staff is very nice, but the upkeep has been falling for the past year or more. Floors need mopped desperately and some of the beds close down too far. The beds also get extremely hot. Wish the would up their game because I do like their packages and it is convenient.

This place is like a tried n true friend for me. Iv went there for years. The people are always always nice and welcoming. It's ALWAYS clean, smells great and the atmosphere is my favorite. The decor puts me in the mood and is relaxing ????. The beds are good and the prices are reasonable considering they have different prices to meet individual needs.

This is the BEST place to go to! It's so clean I never have to wait they have all kind of products to choose from. The beds have given me the best tan ever! The staff are always so Pleasant! I highly recommend Cathing some Rays to my Friends and family!!

I only tan for my eczema and just needed a close to home space. The gentleman that runs the facility is awesome, bad experience with the female. She wasn’t very nice at all— I only go for my eczema. I’m disappointed with how she treated me. The facility is very clean, great beds. If i could go only when the Gentalman is running it — he provides a pleasant experience.

Best locally owned tanning salon! I've been going here for years. Ben and the rest of the staff are friendly, professional and helpful with picking out new products. The rooms and beds are very clean and the equipment is well maintained. Highly recommend this business.

Best place to tan...no groupon for another salon can match the service, cleanliness, quality. No one pressures you to upgrade...lotion available for purchase but never pressure to buy. You can tell that they care about you as a customer, and I won't be going anywhere else.

This place is amazzzzzzzzing! I love to come here for tanning! The staff here is friendly. I recommend coming here even if you do tan at least once. You won't regret it .

Still the only place I tan, the bulbs are always new and I always get way more color then anywhere else and the friendliness of the staff is what keeps me here, it always feels like home!