Quick Facts About Angel Nail & Spa
Strengths:
1. Fast service: One customer mentioned that they appreciated being worked in quickly. This indicates that the salon is efficient in managing appointments and minimizing wait times for customers.
2. Talented nail technicians: A customer praised the skills of both their nail technician and the person who did their pedicure. This suggests that the salon employs talented and competent professionals who can provide high-quality nail services.
3. Friendly and kind staff: Multiple customers commented on the friendliness and kindness of the staff at the salon. This creates a positive and welcoming atmosphere, making customers feel comfortable and valued.
4. Free pedicures for regular customers: A regular customer mentioned that the owner occasionally offers free pedicures as a gesture of appreciation. This demonstrates that the salon values and rewards customer loyalty, which can help to build long-term relationships with customers.
5. Sanitary practices: A customer praised the salon for their cleanliness and hygiene practices. The use of individual packages for each customer, containing scrub, files, and toe spreaders, indicates that the salon takes sanitation seriously.
Weaknesses:
1. Inconsistent quality: A customer mentioned that some workers at the salon seemed disinterested in their job, and the nails they had done started peeling within a day. This suggests that the salon may have issues with inconsistent quality and attention to detail, which can negatively impact customer satisfaction.
2. Unprofessional behavior: A customer complained about the staff talking loudly in a foreign language and interrupting the service to laugh or engage in other activities. This indicates that the staff may not always maintain a professional atmosphere, which can detract from the relaxation and enjoyment of the spa experience.
3. Long wait times: One customer mentioned that they had to wait for 40 minutes, despite arriving shortly after the salon opened. This suggests that the salon may struggle with managing appointments effectively, resulting in longer than expected wait times for customers.
4. Additional charges for basic services: A customer expressed dissatisfaction with being charged extra for cuticle prep during an acrylic set. This indicates that the salon may have unclear or inconsistent pricing policies, which can lead to customer frustration and dissatisfaction.
5. Lack of expertise in certain services: Another customer mentioned that the worker who did their pedicure did a great job, but the person who did their acrylic set made mistakes and used the wrong materials. This suggests that the salon may have inconsistent levels of expertise among their staff in different service areas.
Best TL Reviews
Critical: Quality
They worked me in fast which I appreciate but it seemed like some of the workers didn't want to work. The worker that was next in line didn't want to do my nails cause she said she needed to get her kids but stuck around. Then the gentleman that did my nails did them so fast. I've had dip several times but never had the peeling happen. Just a day after having them done they started peeling. Almost every single nail is like the pictured ones and it has only been 4 days. I wouldn't recommend coming here. I wanted to try a new place but regret wasting my money here.
Service: Dip powder
Four times I had to left without be seeing! Customer service is getting worst and worst. I miss the former owner, RIP! Other thing is that staff doesn't stop talking loud and in foreign language and or interrupt the service to laugh or do other stuff while working in your hands and feet. Is it not suposse to be a spa=relax time for you that you're paying for? I don't know why I wait so long to move to other place, there are really professionals with excellent customer service in our area. No more!
They do a phenomenal job here! My nail tech today was so talented, and the lady that did my pedi a few days was fantastic, too! Love, love, love this nail salon!!
I will come here again and do my nails I’ll give them five stars because they deserve it they work hard and they take There take time to do my nails There are very nice people an awesome service I recommend for people to come over here they are very awesome Bon did my nails he is very awesome art on nails great job Bon! You’re always be my favorite ????
Absolutely unacceptable service! I got here 5 minutes after 9:00, which is what time they open. Only to not sit down & get started untill 9:40. While getting my nails done the guy in chair 4 clearly avoided doing specific steps in my acrylic set because he was rushing. He did not clean/prep the cuticle or push back the cuticle. He also didn’t drill the ledge of the fake tip down to be flush with the nail before applying the acrylic. When I asked why certain steps wasn’t done , he informed me that cuticle prep is an additional charge. The nails are super thin, who know how long they will actually last before breaking bc I asked for a pink acrylic & he used pink dipping powder as acrylic instead. I also was there for a pedicure which was perfect! A different guy did that , he was very good. Done a wonderful job. Over all will not be back for a acrylic set.
Just got my nails done very kind people friendly and pretty quality
LOVE!!!!! This salon!
My mom & I have been going here together for about 3 years now and we love it. The staff knows us now and knows exactly what we are coming in for. It’s such a nice atmosphere and the staff definitely aims to please. We are regulars and the staff knows that, so the owner of the store will give us occasional free pedicures. LOVE it!!
They are also VERY sanitary, which is a big deal to me!
Each customer gets a small package that the techs use on them, the pack is an individual scrub, files, toe spreaders & the customer gets to take the pack home with them.
I get my nails done every 4 weeks and I absolutely love The people in this place is clean and honest people
Place Pictures
Angel Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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