DE Paris Nails

+1 763-533-4644

5550 W Broadway Ave, Minneapolis, MN 55428 United States of America

Open Today: -

Quick Facts About DE Paris Nails

DE Paris Nails has received both positive and negative comments that provide insight into the strengths and weaknesses of the business. Below is an analysis of the comments:

Strengths: 1. Favorite place for nails design and eyebrows: One customer highlights that DE Paris Nails is their favorite place for nails design and eyebrows. This suggests that the salon excels in providing high-quality services in these areas.

2. Calming and inviting atmosphere: Another comment mentions that the salon has a calming and inviting atmosphere. This can be a strength as it creates a positive and relaxing environment for customers.

3. Talented professionals: Several customers praise the skills of the nail technicians, with specific mention of Kayla. The consistent quality of service suggests that the salon employs talented professionals who can deliver excellent results.

4. Walk-in appointments: One customer appreciates the convenience of being able to walk into DE Paris Nails without having to make an appointment. This is advantageous for customers who have busy schedules or prefer spontaneous visits to the salon.

5. Great service and minimal wait time: A customer mentions that they received great service and did not have to wait at all. This indicates that DE Paris Nails prioritizes customer satisfaction by providing efficient service.

Weaknesses: 1. Use of illegal substance: A concerning comment suggests that DE Paris Nails uses a harmful and illegal substance called MMA for acrylic nails. This raises a serious issue regarding customer safety and may question the salon's adherence to industry regulations.

2. Unethical behavior: One customer accuses the manager, Tracy, of being a scam artist and charging extra fees. They also claim that Tracy is rude and unpleasant to deal with. This indicates a weakness in the salon's customer service and ethical practices.

3. Poor quality of services: Some customers express dissatisfaction with the quality of services provided by DE Paris Nails. Complaints include nails peeling within a week, unsatisfactory appliqué work, and rough treatment resulting in cuts. These comments suggest a weakness in the salon's attention to detail and the training of their nail technicians.

4. Lack of communication and disrespect: A customer recounts an unpleasant experience with the manager, Tracy, where she did not engage in any conversation or demonstrate professionalism. This lack of communication and disrespect is a weakness that may hinder overall customer satisfaction.

5. Inconsistencies in customer experiences: While some customers had positive experiences and praised Tracy and other technicians, others had negative encounters with Tracy's behavior. This suggests inconsistencies in service quality, indicating a lack of uniformity in the salon's customer experience.

In conclusion, DE Paris Nails has several strengths such as talent in nail design and eyebrow services, a calming atmosphere, and efficient walk-in appointments. However, the weaknesses of the salon are apparent in their use of illegal substances, unethical behavior, inconsistencies in service quality, and poor attention to detail. The management should address these weaknesses to ensure consistent customer satisfaction and maintain a positive reputation in the industry.

Best TL Reviews

This is my favorite place for nails design and eyebrows it's calming and inviting, Kayla is really good ,but they all are too be honest ,I love u can just walk-in

The service was great. No wait at all. We felt totally pampered and our pedicures looked wonderful.

WARNING!! THEY USE ILLEGAL SUBSTANCE CALLED MMA THAT WILL DO TERRIBLE DAMAGE TO YOUR NAILS! I FOUND OUT THE HARD WAY! ACRYLIC NAILS WOULD NOT SOAK OFF!

Not to mention, Tracy, the manager at the very front, is a scam artist. Tried to charge me $90 for an acrylic set with no designs literally just polish. Told me I HAD to pay cash and there’s an ATM, then I see another girl pay with her card! So I got charged $3-4 extra for HER!! Not only is she money hungry she is the rudest person I’ve ever dealt with in any industry.

DO NOT GIVE THIS LADY OR THIS BUSINESS YOUR MONEY.

My nails are peeling & it’s only been a week the appliqué, horrible I would never go back or tell people to go there . The lady that did my nail was really nice but the nails aren’t right !

First off my nails came out beautiful.. BUT the lady that did my nails her name was Tracey and it said “manager” on her name tag. I kid you not from the moment she started applying my tips until she was done she didn’t say one word to me. She was filing the side my nails really hard to the point where I have a cut on the side of my nail and they feel raw. I don’t like confrontation and I felt like if I would have said something she would’ve retaliated against me even more. I’m a diabetic so I can’t have any cuts what so ever. When she asked about the design I wanted and asked what it meant I told her it is said to protect you from any negative energy or I’ll-will that may come your way, she laughed at me and said “do you really believe that”? I smiled and said yes I do absolutely! Like who are you to laugh at me and my beliefs ! I seen a previous review about Tracey not acknowledging African American women and now I see why she treated me that way. I tried to tell her I loved my nails and she just walked off. I still tipped her $10 because my nails are beautiful but I won’t have Tracey do my nails anymore. Another nail tech Rose realized one of my nails had a scratch on it and she fixed it for me before I left which I appreciated it because I was afraid to mention it to the manager Tracey. This was my first and last time coming here unfortunately.

I walked in and Tracy took great care of me quickly! I showed her what I wanted and she delivered

My mom and i have been coming here for years we love it! super reliable and welcoming! tracy and daisy did a fantastic job!!

The manager Tracy is not rude she just has a serious character and very focused. I have beent o Deparis nails for 6+ years and I have received wonderful treatment and friendly service from ALL there. From getting my pedicure to manicure. Judy, Van all of them are very nice and hard workers.