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Chan's Takeaway

+44 1744 28802
155 Knowsley Rd, Saint Helens WA10 4PZ United Kingdom of Great Britain and Northern Ireland
Open Today: 04:30 AM - 10:30 PM

Quick Facts About Chan's Takeaway

Chan's Takeaway has received a mix of positive and negative comments, which highlight both strengths and weaknesses of the establishment.
One strength mentioned by a customer is the generous portion sizes. They were pleasantly surprised with the amount of food they received when ordering the £12 banquet for one. This demonstrates that Chan's Takeaway provides good value for money and customers are likely to feel satisfied with the quantity of food they receive.
Another strength is the positive experience mentioned by a customer who enjoyed the food and was willing to return despite a small complaint about the fried rice being dry. This suggests that Chan's Takeaway generally provides tasty food that satisfies customers' taste buds.
On the other hand, there are several weaknesses mentioned by customers. One common complaint is the lack of flavor in the food. Multiple customers stated that the meals were bland and tasteless. This indicates that Chan's Takeaway may need to improve the seasoning and flavors of their dishes in order to meet customer expectations.
Another weakness that customers have mentioned is the lack of quality ingredients. One customer complained that their mixed meat chow mein had hardly any meat and no vegetables, which made it essentially just noodles. This suggests that Chan's Takeaway may need to improve the quality and quantity of ingredients they use in their dishes to provide a more satisfying and balanced meal.
Customers also mentioned issues with the service at Chan's Takeaway. One customer complained about the rude staff and the presence of a hair in their food. This indicates that the restaurant should improve their customer service and hygiene practices to create a more pleasant dining experience.
Additionally, there were complaints about the delivery service. One customer mentioned that they were told there were no delivery drivers available, but upon arrival at the takeaway, there were delivery drivers waiting. This suggests a lack of organization and communication within the establishment, leading to customer dissatisfaction.
Another weakness is the inconsistency in fulfilling orders. One customer mentioned that they ordered a specific chicken Chinese curry but received salt and pepper chicken instead. When they asked for the correct food, they were told it couldn't be delivered as it was too far away. This indicates a lack of attention to detail and a failure to meet customer requests.
Furthermore, there were complaints about the owner's attitude and lack of customer care. One customer mentioned that the owner, a Chinese woman, was rude and unhelpful when they called to inform them that items were missing from their order. This suggests that the owner may need to improve their communication skills and overall professionalism.
In conclusion, while there are some positive aspects mentioned, such as generous portions and tasty food, Chan's Takeaway has several weaknesses that need to be addressed. These include bland and tasteless food, lack of quality ingredients, issues with service and delivery, and poor customer care. By addressing these weaknesses, Chan's Takeaway can improve its overall reputation and customer satisfaction.


Best TL Reviews

Just had a takeaway from this place and to say I was disappointed is an under statement, the whole meal was bland and tasteless. Definitely wouldn't recommend
Ordered a mixed meat chow mien it came with hardly any meat at all and no veg so basically just mixed meat noodles ????‍♂️ not a patch on other Chinese take always in the area
Chips raw, chicken served with fried rice dry & inedible,sweet & sour sauce substandard. I suggest make it yourself or more acceptable take aways provided in your local supermarket . I know & understand quick & easy but draw the line. Money can be spent more wisely.
Awful experience!! The staff where so rude! Found a hair in my food and when I asked why they haven’t got hair nets on they said they don’t need to we wear them they wear caps instead???!!! She then lied and said there were no delivery drivers on to collect our food…. I got to the shop and there were delivery drivers waiting to take food out! The noodles where horrible and the sweet and sour chicken tasted like rubber!! DO NOT ORDER FROM HERE!!!
Really good food and generous portions. We both got the £12 banquet for one and were pleasantly surprised! Well worth the money. The only complaint would be that my fried rice was a bit on the dry side, but it wouldn't stop us coming back. ????
Just ordered a meal over the phone at 18.10 for 19.00, I arrived at Mr Chans at18.50 where there were 2 people waiting outside. I went in and said what my order was and my name only to be waved outside and told ‘yes yes it’s coming’. So I stood outside. Multiple times I was told ‘ yes it’s coming’ so I waited. I spoke to multiple people who said ‘ it’s not as bad as last week’. So I waited. At 19.40 I was told we can’t find your order and could I wait while they cooked one. Absolutely disgusting service. If it wasn’t ordered then just say at the beginning. If I could give it a negative star then I would.
Ordered a simple chicken Chinese curry, picked up and received salt and pepper chicken.
Asked for the correct food and told they couldn't deliver as its to far??? 8 mins away is to far??? Let the Chinese run a Chinese takeaway. Manager was was a joke on the phone childish
ordered my meal and asked for secific dietry ingdients, order came, totally wrong fromwhat iodered. chinese woman who runs this place needs to calm down and smile more. rang uto tell them items where missing, all i got was nothing we can do apart from appologise. wont be buying fromthesse again. VERY ANGRY CHINESE LADY OWNER

Chan's Takeaway Info

Amenities

Service options
  • Delivery
  • Takeaway
Accessibility
Offerings
  • Late-night food
  • Vegetarian options
Dining options
  • Dinner
  • Counter service
Atmosphere
  • Casual

Today

Opening Hours

Monday Closed
Tuesday 04:30 AM - 10:30 PM
Wednesday 04:30 AM - 10:30 PM
Thursday 04:30 AM - 10:30 PM
Friday 04:30 AM - 10:30 PM
Saturday 04:30 AM - 10:30 PM
Sunday 02:00 AM - 10:30 PM

How to go there

Location