Quick Facts About Chicken World Mitcham
Chicken World Mitcham Place has received a mixed bag of customer comments, reflecting both strengths and weaknesses in their business. In order to analyze these comments and assess the strengths and weaknesses, the following key points can be extracted from the comments:
Strengths:
1. Slushies: One comment mentions that the slushies at Chicken World Mitcham Place are amazing. This indicates that they excel in providing refreshing and delicious slushies to customers.
2. Food quality (Positive): A customer mentions that the food is good, indicating that there are instances where the quality of their food meets expectations.
3. Bonus and extra portions: Another customer mentions that they received an extra wing and peri-salted chips as a bonus. This suggests that Chicken World Mitcham Place occasionally goes above and beyond to provide customers with extra portions or surprises, which can create a positive impression.
Weaknesses:
1. Declining quality: A loyal customer expresses disappointment with the declining quality of food and service over the years. This indicates that there has been a noticeable decrease in the overall quality provided by Chicken World Mitcham Place.
2. Decreased portion size: Another customer mentions that the size of the chicken wings and the cups for side dishes have reduced. This suggests that the portions have become smaller over time, potentially leading to customer dissatisfaction.
3. Rude staff: One comment highlights the rude behavior of a staff member. Their unhelpful attitude and disrespectful conduct can negatively impact the customer experience and deter potential customers.
4. Poor customer service: Another customer complains about poor customer service, specifically mentioning the staff's lack of language skills and customer service skills. This suggests a failure to meet customer expectations in terms of communication and overall service quality.
5. Inaccurate orders: Multiple customers express frustration with receiving incorrect orders. This indicates a recurring problem with attention to detail and accuracy in fulfilling customer requests.
6. Lack of responsiveness: One customer mentions waiting for a long time to be acknowledged and experiencing delays in receiving service. This suggests a lack of efficiency and attentiveness in dealing with customers.
Based on these comments, it is evident that Chicken World Mitcham Place has several weaknesses that need to be addressed in order to improve customer satisfaction and retain loyal customers. These weaknesses primarily revolve around declining food quality, reduced portion sizes, rude and unfriendly staff, poor customer service, and inaccurate order fulfillment. However, the strengths of Chicken World Mitcham Place lie in the quality of their slushies, occasional bonuses and extra portions, and positive feedback received regarding the taste of their food. By addressing these weaknesses and building on their strengths, Chicken World Mitcham Place can work towards enhancing their overall customer experience and regain their reputation as a reliable and customer-centered establishment.
Best TL Reviews
Really disappointed with Chicken World. I have been a loyal customer for years and over the years the quality and service has just gone down and down.
Size of the Chicken wings is so small, what can I say. They have reduced the size of the side on the deals to tiny cups when it used to be large cups and when I ask them why they said everywhere and everything is expensive but their price's keep going up.
I think it's time to start going somewhere else.
Bye Chicken World.
Guy at counter was rude, Literally walked of as i was speaking to him. Chicken was chewy like rubber . Please avoid. You will be very very disappointed!. I asked how long he held the chicken for and he said it was fresh. Definitely not buddy
8 p.m.they have 2 pcs of chicken.
No drumsticks .
Some guy was like kid in the fog.
I waste time
Sluishies are amazing here! But the staff are just are a bunch of wollies. Typical Tamil hindu run business. Poor customer service skills and very bad English. I don't like going here only go here for the slushies.
The bad chicken and chips ever
Wow really regret to buy from them
Poor unfriendly service. Told me my money was "old" (Legal tender until 30.09.2022) and waited ages until I was even acknowledged. Could not understand each other after conversation was finally engaged. Used to be a great shop but one bad experience is enough. Will not return!
Good food, friendly staff! Was super hungry after work wanting a meal but none of the chicken shops in Mitcham town had water so their loss. Grabbed a bonus as these guys have peri salted chips and gave me an extra wing. Thanks!!! ????????????
Do not order from this Takeout, Why... Because they will get your order completely wrong and won't bothered to rectify it.
Asked for a NON SPICEY Chicken wrap, paying extra for cheese and what do I get... A SPICEY Chicken Wrap without cheese.
I ordered my 5 year old son a regular chicken wrap with instructions "Please no spice"...We get a SPICEY chicken wrap.
Ridiculous. Definitely taking my money else where.
Chicken World Mitcham Info
Amenities
Service options
-
Delivery
-
Takeaway
Accessibility
Offerings
-
Late-night food
Amenities
-
Good for kids
Atmosphere
-
Casual
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 12:30 AM |
|---|---|
| Tuesday | 11:00 AM - 12:30 AM |
| Wednesday | 11:00 AM - 12:30 AM |
| Thursday | 11:00 AM - 12:30 AM |
| Friday | 11:00 AM - 01:30 AM |
| Saturday | 11:00 AM - 01:30 AM |
| Sunday | 11:00 AM - 12:30 AM |
How to go there
Location
Places
Other Places
11. Icon
12. Old Town Barbers
15. Essex Chef